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Advanced features
Supervised transferring a call
1. While in a call, select Options, Hold.
The call is placed on hold.
2. Dial the number of the other party.
OR
Select the number from the Phone, Search, or Business Contacts panes.
3. Press the green call button.
OR
Select Options, Call <number>.
4. After the second party answers, select Options, Transfer.
Call swap
You can call another party while you are engaged in an established two-party call.
Swapping between two parties
1. While in a call, select Options, Hold from the menu.
The call is placed on hold.
2. Dial or select the second party's number.
3. Select Options, Call.
4. After the call to the second party is established, select Options, Swap from the Phone screen to
alternate between the two parties.
Three-party conference call
1. While in a call with the first party, select Options, Hold.
The first call is placed on Hold
2. Dial or select the number of the person you want to call.
3. Select Options, Call.
You can wait until the second party answers, or you can connect the second party while the call is still
ringing.
4. Select Options, Conference.
The call on hold is transferred to a 3-party bridge and you can both hear the second party.
Note: While you are in a three-party conference call, you can use a variety of dialpad controls (for
example *5). However, if any of the participants are in a second conference call, the dialpad controls
are no longer available.
Cancelling a call with a call on hold
To cancel the active call leg, without hanging up on the party on hold, from the Phone pane, select
Options, Cancel.
48 NN42030-102 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010
CAUTION
Do not press the red End key to transfer a
call. The call will be dropped.
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