No Sound - Pioneer VSX-AX5Ai-G Operating Instructions Manual

12 Additional information

No sound

Symptom
No sound is output when an
input source is selected.
No sound output from the front
speakers.
No sound from the surround or
center speakers.
No sound from surround back
speakers.
No sound from subwoofer.
96
En
Cause
• Improper connections.
• Sound is muted or the volume is turned
down.
• Speakers are turned off or selected
improperly with the SPEAKERS switch.
• The input signal type is incorrect.
• The multichannel analog inputs are
selected.
• The front speakers aren't connected
properly.
• Speaker settings are incorrect. (for
example, they have been set to NO).
• The surround and/or center levels are
turned down.
• The surround and/or center speakers aren't
connected properly.
• The STEREO listening mode has been
selected.
• Surround back speakers are set to NO.
• The SB CH mode is switched off.
• The source is not a 6.1 channel playback
source.
• The surround back speakers aren't
connected properly.
• The surround back channel is on the 1
speaker setting, and your speaker is
connected to the right channel output.
• The SB CH MODE is switched to AUTO and
the Dolby Surround EX / DTS ES software
you're playing has no flag to indicate it is 6.1
compatible.
• The bass attenuator is set too low (for
example, the -80 setting).
• The subwoofer isn't connected properly, or
it is switched off.
• The subwoofer's settings are incorrect.
• The crossover frequency is set too low.
• There is very little low frequency information
in your source.
• The subwoofer's levels are too low.
Remedy
• Make sure you have properly connected the component
to the corresponding input on the back of the receiver
(see Connecting your equipment on page 15).
• Press MUTE or adjust the volume accordingly.
• Press SPEAKERS to select the proper speaker set (see
Switching the speaker system on page 71).
• Press SIGNAL SELECT to select the proper input signal
(see Selecting the input signal type on page 43).
• Press MULTI CH INPUT again (see Using the
multichannel analog inputs on page 42).
• See Installing your speaker system on page 28 to
connect them properly.
• Check you speaker settings in Speaker Setting on
page 55.
• Check the levels in Channel Level on page 56.
• Check Installing your speaker system on page 28 to
make sure the speakers are connected correctly.
• Choose a surround listening mode (see Listening in
surround sound on page 38).
• Set the surround back speakers to LARGE or SMALL
(see Speaker Setting on page 55).
• Set the surround back channel to SB CH ON (see
page 44).
• Choose an advanced effect listening mode (see
Listening in surround sound on page 38).
• Check Installing your speaker system on page 28 to
make sure the speakers are connected correctly.
• Connect the speaker to the surround back left channel
output (Installing your speaker system on page 28).
• You can still listen with surround back sound by setting
the surround back channel to SB CH ON (page 44).
• See Bass Peak Level on page 93 to adjust the setting.
• Connect or switch on the subwoofer (see Installing your
speaker system on page 28).
• Make sure the sleep function on your subwoofer isn't
activated.
• Set the subwoofer (see Speaker Setting on page 55) to
YES or PLUS.
• Set the crossover frequency to a (higher) frequency that
matches your speaker characteristics (see Crossover
Network on page 87)
• Change your subwoofer setting to one of the following in
the Speaker Setting on page 55:
Front: SMALL / Subwoofer: YES
Front: LARGE / Subwoofer: PLUS
• See Channel Level on page 56 to check the speaker
levels.
• Check the volume control on the subwoofer to make
sure it is turned up.