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Action
4
Use print media that is not damp.
Does this solve your problem?
Bypass Tray Misfeed Jam
Action
1
Ensure that the tray is properly inserted.
Does this solve your problem?
2a
Use thick paper that is 216 g/m
Does this solve your problem?
2b
Use thin paper that is 60 g/m
Does this solve your problem?
2c
Load coated paper one sheet at a time.
Does this solve your problem?
2d
Ensure that the envelope is properly loaded in the tray.
Does this solve your problem?
2e
Is the print media damp?
3a
Fan the print media.
Does this solve your problem?
3b
Wipe the pick up roller, retard roller, and feed roller in
the tray with a cloth moistened with water.
Does this solve your problem?
3c
If the envelope is deformed, correct it or use another
envelope.
Does this solve your problem?
3d
Turn over the print media.
Does this solve your problem?
4a
Use print media that is not damp.
Does this solve your problem?
4b
Replace the drum cartridges.
Does this solve your problem?
Regi Jam (Exit Sensor On JAM)
Action
1
Ensure that the fusing unit is installed properly.
Does this solve your problem?
424
|
Jam/Alignment Problems
2
or less.
2
or more.
Yes
The task is complete. Go to action 3a.
Yes
The task is complete. Proceed to the
The task is complete. Go to action 3a.
The task is complete. Go to action 3a.
The task is complete. Go to action 3b.
The task is complete. Go to action 3c.
Go to action 3d.
The task is complete. Go to action 3b.
The task is complete. Go to action 4b.
The task is complete. Go to action 3a.
The task is complete. Go to action 4a.
The task is complete. Go to action 3a.
The task is complete. Contact Dell.
Yes
The task is complete. Go to action 2.
No
No
action
corresponding to the
type of the print
media being used:
• Thick - 2a
• Thin - 2b
• Coated - 2c
• Envelope - 2d
If using paper other
than the above, go
to action 2d, 2e.
Go to action 3a.
No
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