Customer Service - Konica Minolta KM256 Manual

USB data line
4, the interface board to the trolley plate 14P flat wire connection error, poor
contact or damage
5, please stay away from strong magnetic field, current, voltage fluctuation
interference source
6, please check the interface board DB15 signal to the servo controller signal line
if there were bad and damage phenomena ( horizontal for AC motor)
7, please check the USB data lines are intact or replacement of the quality good
USB data line
8, please check the computer is in good condition according to the standard
ground ( International Electrical Standard ground )
Printing process, after cleaning the car back to the stagnation point does not
move, software interface normal, any key machine without action
1, please use the independent 5V 6A power to the motherboard, and the use of
high-quality and stable power supply
2, please check whether the normal voltage, current environment
Boot reset to normal, playing picture car movement in normal, but not out of ink
1, please check the grating encoder interface board or jumper correctly

10 customer service

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Printer customer service provides comprehensive, proven professional support advice and
establish customer visit department to help us know your suggest and needs timely. Thus our
service will be more professional and timely. The services include commissioning and
installation, warranty upgrades, repair and replacement service, telephone and Web support,
software updates and self-maintenance services. To find out more information about Printer
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