Ricoh PE-P4 Field Service Manual page 181

Error Code
1XXX32 to 1XXX84
2XXX14
2XXX32 to 2XXX84
3XXX11
An error occurred while sending a fax.
• Check if the telephone line is properly connected to the machine.
• Disconnect the telephone line cord from the machine, and connect
the cord to a telephone. Check if you can make calls using the
telephone. If you cannot make calls this way, contact your telephone
company.
The machine was not able to print the received fax, or the machine's
memory reached its capacity while receiving a fax because the document
was too large.
• The paper tray was empty. Load paper in the paper tray.
• The tray selected in [Select Paper Tray] under [Fax Features] did not
contain A4, Letter, or Legal size paper. Load valid size paper in the
tray, and configure the paper size settings under [Tray Paper
Settings] accordingly.
• A cover or tray was open. Close the cover or tray.
• There was a paper jam. Remove the jammed paper.
• A print cartridge was empty. Replace the print cartridge.
• The received fax was too large. Ask the sender to re-send the
document in parts as several smaller faxes, or to send the fax at a
lower resolution.
An error occurred while receiving a fax.
• Check if the telephone line is properly connected to the machine.
• Disconnect the telephone line cord from the machine, and connect
the cord to a telephone. Check if you can make calls using the
telephone. If you cannot make calls this way, contact your telephone
company.
Connection to the server failed while sending an Internet Fax.
• Check if the network cable is properly connected to the machine.
• Check if the network settings such as the IP address, DNS, and
SMTP settings have been configured properly (make sure that no
double-byte character is used).
Fax Error Code Definition (only for MF Models)
Solution
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