Avaya 9600 Series Application Notes page 8

For plantronics encorepro 530/540 headsets and plantronics his adapter cable with avaya 9600 series
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5.3. Configure 46xxsettings.txt File
In the 46xxsettings.txt file, the HEADSYS parameter needs to be set appropriately depending on
whether the headset button should be deactivated automatically if the far-end drops the call. For
stations configured with auto-answer, set this parameter to '1' so that the headset button is not
deactivated when the far-end drops the call. This allows the subsequent call to be answered
automatically through the headset. Below is an example for setting this parameter. In this
example, the parameter is set to '0', which would cause the headset button to be deactivated
when the far-end drops the call first.
################### CALL CENTER SETTINGS #################
##
## HEADSYS specifies whether the telephone will go on-hook if the headset is active
## when a Disconnect message is received.
## Value Operation
## 0 The telephone will go on-hook if a Disconnect message is received when the headset is
active
## 1 Disconnect messages are ignored when the headset is active
## Note: a value of 2 has the same effect as a value of 0, and
##
a value of 3 has the same effect as a value of 1.
## This parameter is supported by:
##
96x1 H.323 R6.2.1 and later (the default value is 0 unless the value
##
of CALLCTRSTAT is set to 1, in which case the default value is 1)
##
96x1 H.323 R6.1 and R6.2 ignore this parameter, and will ignore Disconnect messages
##
if the user is logged in as a call center agent. If the user is not logged in
##
as a call center agent, the telephone will go on-hook if a Disconnect message
##
is received when the headset is active.
##
96x1 H.323 releases prior to R6.1 (the default value is 1)
##
96x1 SIP R6.4 and later (the default value is 0)
##
96x1 SIP R6.0 and later up to R6.4 (not included) (the default value is 1)
##
96x0 H.323 R1.2 and later (the default value is 1)
##
96x0 SIP R1.0 and later (the default value is 1)
##
16xx H.323 R1.3 and later (the default value is 1)
SET HEADSYS 0
JAO; Reviewed:
SPOC 1/15/2015
Solution & Interoperability Test Lab Application Notes
©2014 Avaya Inc. All Rights Reserved.
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PlantEnc-9600

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