Paper Jams - Epson CX6500 Reference Manual

Make sure that the paper stack is flush with or lower than the triangular load-limit mark on the
edge guide.
Make sure that the left edge guide is snug with the left edge of the paper.
Make sure that the paper is not curled or folded. If it is, flatten it or curl it slightly in the opposite
direction.
Remove the stack of paper and make sure that the paper is not too thin. See Paper.
Fan the edges of the stack to separate the sheets, then reload the paper.
If too many copies of a document are being printed, check the Copies setting on the printer
software's Page Layout menu (Windows) or in the Print dialog box (Macintosh) and in your
application. See online help for details.

Paper jams

If paper is jammed inside the CX6500, an error message appears on the LCD panel. You may be able to
clear the jammed paper using the control panel. Follow the steps below.
Press the Color button to eject the jammed paper. If the jammed paper is not ejected, go on to
the next step.
Locate where the paper is
jammed.
If the paper is jammed at the paper feeding position or the ejecting position, remove
all of the paper by hand.
If the paper is jammed inside the CX6500, press the
the scanner unit, then remove all of the paper inside by hand, including any torn pieces.
After clearing the jammed paper, close the scanner unit and press the
button.
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