AM5 (e) Classic Instruction Manual
11.4
RETURN OF UNIT
In the event of a malfunction, call or write to the AMERITEC factory and obtain a return
authorization number. Return the unit to AMERITEC freight prepaid with a note (in-warranty
repair) or a Purchase Order for the repair (out-of-warranty repair) listing the following
information:
•
Return authorization number from AMERITEC.
•
Return shipment address of purchaser.
•
Name and telephone number of person at purchaser's location familiar with the
problem.
•
Brief description of problem (include any printouts that may have a bearing on the
problem, if possible).
•
Terms of payment for repair costs (out-of-warranty unit).
The unit will be repaired and returned freight-prepaid for units in warranty and freight-collect for
units out-of-warranty. As stated above, a Purchase Order to cover the cost of repair must
accompany any out-of-warranty return of the unit to AMERITEC.
November 19, 1997
Page 11-2
(18-0047)
WARRANTY, SERVICE AND CALIBRATION