Service And Support - Siemens MicroSAM Operating Instructions Manual

A.5

Service and Support

Worldwide contact partners
If you have any further questions relating to the products described in this documentation,
contact your local representative at the Siemens office nearest you.
You will find information on whom to contact at this Internet address
www.siemens.com/automation/partner (http://www.siemens.com/automation/partner).
Product information on the Internet
The instructions are included on the CDs which are already supplied or may be ordered. In
addition, the instructions are available on the Internet on the Siemens homepage.
A signpost to the range of technical documentation, the online catalog, and the online
ordering system for individual SIMATIC products and systems is available at
www.siemens.com/processanalytics (http://www.siemens.com/processanalytics)
Here you will find:
● Products & solutions, including our newsletter containing up-to-date information on your
● Electronic trading over the Internet.
● Support with e.g. instructions and manuals, certificates, brochures and catalogs.
Training center
Siemens offers corresponding courses for newcomers to process gas chromatography.
Please contact the central Training Center in Karlsruhe.
Technical support
● You can reach the "Technical Support" for all A&D products using:
● You can find the latest information concerning your device on the Internet at
MicroSAM
Operating Instructions, 06/2012, C79000-G5376-C560-07
products.
Training Center Europe
Process Instrumentation and Analytics
Siemensallee 84
D-76181 Karlsruhe, Germany
Internet: www.sitrain.siemens.com (http://www.sitrain.siemens.com/index_en.html)
– the Web form for "Support Request" at www.siemens.com/automation/support-request
(http://www.siemens.com/automation/support-request) .
– Phone: +49 180 5050 222
– Fax: +49 180 5050 223
(0.14 € / min from German landline, mobile charges may differ)
www.siemens.com/automation/ (http://www.automation.siemens.com/).
Glossary
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