Ricoh MP 2554 Series Manual page 275

Message
"Error has occurred in the
scanner."
"Fatal error has occurred in
the scanner."
"Insufficient memory. Close
all other applications, then
restart scanning."
"Insufficient memory. Reduce
the scanning area."
"Invalid Winsock version.
Please use version 1.1 or
higher."
Messages Displayed When You Use the Scanner Function
Cause
The application-specified
scan conditions have
exceeded the setting range
of the machine.
An unrecoverable machine
error has occurred.
Memory is insufficient.
Scanner memory is
insufficient.
You are using an invalid
version of Winsock.
Solution
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
An unrecoverable machine error has
occurred. Contact your service
representative.
• Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. For
details about the settings, see
TWAIN driver Help.
The problem may be due to the
following:
• Scanning cannot be performed if
large values are set for brightness
when halftone or high resolution is
used. For details about the
relationship between scan
settings, see "Relationship
between Resolution and Scan
Size", Scan.
• If a misfeed occurs, you might not
scan an original. Remove the
misfeed, and then scan the
original again.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
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