Loss - Mercedes-Benz SLC Operator's Manual

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Problems with the SmartKey
Problem
You can no longer lock or
unlock the vehicle using
the SmartKey.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.
Possible causes/consequences and M Solutions
The SmartKey battery is discharged or nearly discharged.
Check the SmartKey battery (
X
(
page 66).
Y
If this does not work:
Unlock (
page 70) or lock (
X
Y
mechanical key.
There is interference from a powerful source of radio waves.
Unlock (
page 70) or lock (
X
Y
mechanical key.
The SmartKey is faulty.
Unlock (
page 70) or lock (
X
Y
mechanical key.
Have the SmartKey checked at a qualified specialist workshop.
X
KEYLESS-GO was deactivated.
Reactivate KEYLESS-GO (
X
The SmartKey battery is discharged or nearly discharged.
Check the SmartKey battery (
X
(
page 66).
Y
If this does not work:
Unlock (
page 70) or lock (
X
Y
mechanical key.
There is interference from a powerful source of radio waves.
Unlock (
page 70) or lock (
X
Y
mechanical key.
KEYLESS-GO is malfunctioning.
Lock/unlock the vehicle using the remote control function of the
X
SmartKey.
Have the vehicle and SmartKey checked at a qualified specialist
X
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
Unlock (
page 70) or lock (
X
Y
mechanical key.
Have the vehicle and SmartKey checked at a qualified specialist
X
workshop.
page 66) and replace it if necessary
Y
page 70) the vehicle using the
Y
page 70) the vehicle using the
Y
page 70) the vehicle using the
Y
page 63).
Y
page 66) and replace it if necessary
Y
page 70) the vehicle using the
Y
page 70) the vehicle using the
Y
page 70) the vehicle using the
Y
SmartKey
67
Z

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