Loss - Mercedes-Benz G-Class Owner's Manual

Key
72
Problems with the key
Problem
You cannot lock or
unlock the vehicle
using the key.
You have lost a key.
You have lost the emer-
gency key element.
Problem
The engine cannot be
started using the key.
Possible causes/consequences and M Solutions
The key battery is discharged or nearly discharged.
X
Point the tip of the key at the driver's door handle from a dis-
tance of approximately 50 cm and try to unlock or lock the
vehicle again.
If this does not work:
X
Check the key battery (
( Y page 71).
X
Lock ( Y page 74) or unlock (
the emergency key element.
The key is faulty.
X
Lock or unlock the vehicle using the emergency key element
Y
( page 74).
X
Have the key checked at a qualified specialist workshop.
X
Have the key deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks replaced as well.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks replaced as well.
Possible causes/consequences and M Solutions
The key has been in position 0(
time.
X
Remove the key and reinsert it into the ignition lock.
X
Start the engine.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the key again.
If this does not work:
X
Check the battery and charge it if necessary (
or
X
Jump-start the vehicle (
or
X
Consult a qualified specialist workshop.
Y
page 71) and replace it if necessary
Y page 75) the vehicle using
Y page 143) for a considerable
Y page 309).
Y page 307).