Loss - Mercedes-Benz G-Class Operator's Manual

Problems with the SmartKey
Problem
You cannot lock or
unlock the vehicle using
the SmartKey.
You have lost a Smart-
Key.
You have lost the
mechanical key.
The engine cannot be
started using the Smart-
Key.
Possible causes/consequences and M Solutions
The SmartKey battery is discharged or nearly discharged.
Point the tip of the SmartKey at the driver's door handle from a
X
distance of approximately 1.5 ft (50 cm) and try to unlock or lock the
vehicle again.
If this does not work:
Check the SmartKey battery (
X
( page 62).
Y
Unlock ( page 66) or lock (
X
Y
mechanical key.
The SmartKey is faulty.
Lock or unlock the vehicle using the mechanical key (
X
Have the SmartKey checked at a qualified specialist workshop.
X
Have the SmartKey deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
X
The SmartKey has been in position 0 (
time.
Remove the SmartKey and reinsert it into the ignition lock.
X
Start the engine.
X
The on-board voltage is too low.
Switch off non-essential consumers, e.g. seat heating or interior
X
lighting, and try to turn the SmartKey again.
If this does not work:
Check the battery and charge it if necessary (
X
or
Jump-start the vehicle (
X
or
Consult a qualified specialist workshop.
X
page 62) and replace it if necessary
Y
page 66) the vehicle using the
Y
page 112) for a considerable
Y
page 254).
Y
SmartKey
page 66).
Y
page 252).
Y
Z
63