Troubleshooting; Error Codes - Konica Minolta DRYPRO SIGMA Installation Manual

Troubleshooting

Laser imager does not
start

Error codes

12
CAUTION
:
Never pull on the cord to disconnect the plug from the wall
outlet. Grasp the plug and pull to disconnect.
1.
Press the power switch on the back of the laser imager off(0), and
then on (|), to restart the laser imager.
If this does not solve the problem, continue with step 2.
2.
Disconnect the power cord from the wall outlet.
3.
Check that the power cord is properly connected to the AC power
connector on the laser imager.
4.
Plug the power cord into the wall outlet.
5.
Check that the wall outlet is energized.
6.
If the laser imager still does not start, contact your qualified service
provider.
The following codes might appear during the installation. If so, see the
table to resolve them. For a complete list of error codes, see the
Operation Manual.
NOTE: As shown in the table, the same code appears as a 3-digit
number on the display screen and as a 5-digit number at the
Web Portal. See the Operation Manual for more information.
Display Web
Screen Portal
006 20006
209 20209
701 20701
704 20704
9G7567_en
Web Portal Action
Message
Disconnected Check and reconnect the
or faulty network cable on both ends.
network cable Try a different cable. Check
that the network is functioning
at your site.
If the error persists, call for
service.
Laser Imager Close the cover. Restart the
Opened laser imager.
During Self
If the error persists, call for
Test
service.
none Close the cover.
none The network connection to the
laser imager has been lost.
Restart the laser imager.
2015-04-17