Avaya H.323 9608 Installing And Maintaining page 6

Restarting the deskphone......................................................................................................................... 61
Setting or changing the signaling protocol................................................................................................ 61
Changing SSON settings.......................................................................................................................... 62
Performing a self-test................................................................................................................................ 63
Chapter 4: Maintaining 9600 Series IP Deskphones........................................................
About software distribution packages....................................................................................................... 65
Downloading software packages.............................................................................................................. 66
Contents of the settings file....................................................................................................................... 67
Downloading text language files............................................................................................................... 69
Changing the signaling protocol................................................................................................................ 69
Applying settings to logical groups............................................................................................................ 69
Chapter 5: Troubleshooting...............................................................................................
Resolving error conditions......................................................................................................................... 71
Failure to hear DTMF tones...................................................................................................................... 72
Correcting a power interruption................................................................................................................. 72
Using the VIEW craft procedure for troubleshooting................................................................................. 72
Installation error and status messages..................................................................................................... 76
Operational errors and status messages.................................................................................................. 80
LLDP Troubleshooting.............................................................................................................................. 86
Proposed Solution............................................................................................................................ 87
LLDP setup and troubleshooting steps..................................................................................................... 87
Proposed solution for DHCP- configured deskphones.................................................................... 88
Proposed solution for script-configured deskphones....................................................................... 88
Proposed solution for LLDP-configured deskphones....................................................................... 89
Secure Shell Support................................................................................................................................ 89
Chapter 6: Glossary............................................................................................................
Index.....................................................................................................................................
6 Installing and Maintaining Avaya IP Deskphone H.323 9608, 9611G, 9621G, and 9641G
65
71
91
93
August 2013