Integration, Voice Mail (Vm) Service - Panasonic KX-TD500 Features Manual

General Features

Integration, Voice Mail (VM) Service

Description
This is one of the VPS Integration features.
The Voice Mail (VM) Service, provided by the VPS, is a voice message receiving (taking) and
delivery service which allows callers to leave messages in the mailbox of the desired extension
user.
If VM Service Integration is enabled, the KX-TD500 System connects the caller to a VM
extension and sends the mailbox number (Follow-on ID) of the corresponding extension so
that the caller can leave the message in the mailbox of the corresponding extension without
knowing their mailbox number.
To utilize the VM Service Integration, group multiple VM extensions together as an Extension
Group and assign the group type of it as "VM."
By default, Extension Group #126 is assigned as VM Group.
Within a VM Group, an incoming call hunts for an idle VM extension in a circular way. This
ensures that callers who need the VM service can surely access it. Up to 128 VM Groups, each
consisting of more than one extension in the same tenant, can be created in the system.
This feature applies to the following calls:
- Call Forwarding – All Calls to VM extensions
- Call Forwarding – Busy to VM extensions
- Call Forwarding – No Answer to VM extensions
- Call Forwarding – Busy / No Answer to VM extensions
- Hunting group overflow to VM extensions
- Intercept Routing No Answer (IRNA) to a VM extension
- Notification by Message Waiting Lamp
- Transfer by VM Transfer button
- UCD Overflow to VM extensions
54 Features Guide