Panasonic KX-TD500 Installation Manual
Panasonic KX-TD500 Installation Manual

Panasonic KX-TD500 Installation Manual

Digital super hybrid system
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DIGITAL SUPER HYBRID SYSTEM
Installation Manual
KX-TD500
Model No.
Please read this manual before connecting
the Digital Super Hybrid System.

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Summary of Contents for Panasonic KX-TD500

  • Page 1 DIGITAL SUPER HYBRID SYSTEM Installation Manual KX-TD500 Model No. Please read this manual before connecting the Digital Super Hybrid System.
  • Page 2: System Components

    Thank you for purchasing the Panasonic Model KX-TD500, Digital Super Hybrid System. System Components System Components Table Model Description Shelf KX-TD500 Basic Shelf KX-TD520 Expansion Shelf Extension KX-TD50170 DHLC (Digital Hybrid Line Circuit) Card Cards KX-TD50172 DLC (Digital Proprietary ITS Line Circuit) Card...
  • Page 3 System Components Model Description Analog KX-T7320 APT with SP-PHONE (12-CO) Proprietary KX-T7330 APT with SP-PHONE, 1-Line Display (12-CO) Telephone KX-T7350 APT with MONITOR (12-CO) (APT) Digital KX-T7220 DPT with SP-PHONE (24-CO) Proprietary KX-T7230 DPT with SP-PHONE, 2-Line Display (24-CO) Telephone KX-T7235 DPT with SP-PHONE, 6-Line Display (12-CO) (DPT)
  • Page 4: Important Information

    Important Information This equipment should be used on PSTN lines requiring 2-wire Loop calling unguarded clearing with Loop Disconnect or DTMF address signaling. The equipment must be connected to direct extension lines and a payphone should not be con- nected as an extension. Operation in Power Failure In the event of a power failure, single line telephones (SLTs) will be directly connected to spe- cific CO lines.
  • Page 5 Attention • The apparatus is designed to be installed and operated under controlled conditions of ambient temperature and a relative humidity not greater than 60%. • Avoid installing the apparatus in damp or humid environments, such as bathrooms or swimming pools. •...
  • Page 6 Attention The serial number of this product may be found on the label affixed to the bottom of the unit. You should note the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid in identifica- tion in the event of theft.
  • Page 7: Tones/Ring Tones

    Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Digital Super Hybrid System, KX-TD500. It provides instructions for installing the hardware, and programming the system using the Maintenance Console software for a PC.
  • Page 8: Table Of Contents

    Contents Section 1 System Outline System Highlights ................System Construction ................ 1.2.1 Basic System ................1.2.2 System Expansion ..............1.2.3 System Capacity..............System Connection Diagram ............Service Cards Description..............1-12 1.4.1 Extension Cards ..............1-12 1.4.2 CO Trunk Cards ..............1-12 1.4.3 Resource Cards................
  • Page 9 2.8.3 External Music Source ............2-65 2.8.4 Personal Computer/Printer ............2-66 Auxiliary Connection for Power Failure Transfer ......2-70 2.10 Starting Up the KX-TD500 System ..........2-72 2.10.1 System Power-Up Procedure ..........2-72 2.10.2 CPU Rotary-Switch Features ..........2-73 2.10.3 CPU RAM Test ..............
  • Page 10 Contents Section 3 Maintenance Console Guide Installing PC Programming Software ..........3.1.1 System Requirements ..............3.1.2 Starting Setup ................Structure of the Maintenance Console .......... Basic Operation ................3.3.1 Main Menu Screen ..............3.3.2 Setup Dialog ................3-10 3.3.3 Files ..................3-11 System Administration ..............
  • Page 11 Contents 4.2.7 System Option ................ 4-41 4.2.7.1 System Option 1/4 ............ 4-41 4.2.7.2 System Option 2/4 ............ 4-43 4.2.7.3 System Option 3/4 ............ 4-45 4.2.7.4 System Option 4/4 ............ 4-47 Group ....................4-49 4.3.1 Trunk Group................4-50 4.3.2 Extension Group ..............4-53 4.3.3 Paging Group ................
  • Page 12 Contents 4.7.2 Leading Digits Table .............. 4-100 4.7.3 Routing Plan................4-101 4.7.4 Digit Modification ..............4-102 Private Network ................4-103 4.8.1 Routing Table ................4-104 DID (Direct Inward Dialing) Dial ..........4-106 4.9.1 DID Dial Registration ............4-107 4.10 Maintenance ..................4-108 4.10.1 External Modem..............
  • Page 13 Contents Section 6 Lists Tones/Ring Tones ................Default Values..................Section 7 Troubleshooting Troubleshooting ................7.1.1 Installation ................7.1.2 Connection ................7.1.3 Operation ..................
  • Page 14 Section 1 System Outline This section provides general information on the system, including system capacity and specifications.
  • Page 15: System Highlights

    System Highlights Automatic Route Selection (ARS) Automatically selects the pre-programmed least expensive route for outgoing toll calls. Caller ID Allows the extension user to see the name or telephone number of a caller on the telephone display before answering the call. Digital Proprietary Telephones (DPT) The system supports a wide variety of digital proprietary tele- phones which cover the range from a monitor set to a large...
  • Page 16 System Highlights Voice Mail Integration The system supports Voice Processing Systems with in-band DTMF signaling as well as DPT integration. The Panasonic Voice Processing System provides automated attendant, voice mail, interview and custom services. System Outline...
  • Page 17: System Construction

    System Construction 1.2.1 Basic System Basic System consists of one Shelf called Basic Shelf and it can be equipped with up to 192 lines (including Extensions and CO lines). D IG IT A IN E Basic System Basic Shelf A Basic Shelf is always required. It contains its own power supply and 14 mounting spaces called “Slots”.
  • Page 18: System Expansion

    System Construction 1.2.2 System Expansion Building Block System The KX-TD500 system can consist of one, two, or three shelves (Basic and Expansion 1,2). Each shelf contains its own power supply. Expansion Shelf An optional Expansion Shelf consists of its own power supply and 14 Free Slots for mounting any optional cards.
  • Page 19 System Construction System Expansion The KX-TD500 system’s capacity can be expanded by installing up to two Expansion Shelves on the Basic Shelf. Fully expanded system (Basic Shelf + Expansion Shelf 1 + Expansion Shelf 2) is called “3-Shelf System.” D IG...
  • Page 20: System Capacity

    1.2.1 System Capacity The KX-TD500 system can be equipped with up to 512 ports, if expand- ed to a 3-Shelf System. A Max.192 of CO lines and 448 extensions are available and the total of them should be less than 512 ports.
  • Page 21 System Construction Port/Resource Number per Card Maximum number of Ports/Resources per Extension/CO card is as follows: Number of Port Model Number Card Name Extension Others CO Line PITS KX-T96161 KX-T96184 E&M KX-T96188 KX-TD50170 DHLC KX-TD50172 KX-TD50175 ESLC KX-TD50180 ELCOT KX-TD50288 KX-TD50290 PRI30 E&M Line...
  • Page 22: System Connection Diagram

    System Connection Diagram Paging Speaker 1 Amplifier DI GI L SU R HY F LI Paging Speaker 2 Amplifier Radio Printer Radio To AC Outlet Personal Computer (PC) Automobile type batteries • Consisting of two 12VDC System Outline...
  • Page 23 System Connection Diagram Central Office Lines L SU R HY F LIN Doorphone 1 Doorphone 2 Doorphone 3 Doorphone 4 KX-T500 System (two pair) (one pair) (two pair) (two pair) KX-T7235 Single Line Telephone (two pair) (one pair) KX-T7320 (two pair) KX-T7220 (two...
  • Page 24 System Connection Diagram ELCOT KX-T7436 KX-T7441 KX-T7425 KX-T7433 KX-TD50180 KX-TD50172 CO LINE KX-T7220 KX-T7230 KX-T7235 KX-T7250 KX-T7240 ISDN BRI Line ISDN BRI Line (Digital Trunk) (Digital Trunk) KX-TD50288 ISDN PRI Line ISDN PRI Line C.O. (Digital Trunk) (Digital Trunk) PRI30 E-1 Line E-1 Line Single Line...
  • Page 25: Service Cards Description

    Service Cards Description 1.4.1 Extension Cards Digital Hybrid Line Circuit (DHLC) Card; This card interfaces DPTs/APTs/SLTs/DSS consoles and the TDM bus. It provides 8 telephones and DSS consoles to the system per DHLC card. Digital Proprietary Integrated Line Circuit (DLC) Card; This card interfaces 16 Digital Proprietary Integrated Telephones (DPT) and the TDM bus.
  • Page 26: Resource Cards

    Service Cards Description 1.4.3 Resource Cards Direct Inward System Access (DISA) Card; This card interfaces 4 central office trunks arranged for Direct Inward System Access (DISA) and the TDM bus. Enhanced Remote Circuit (ERMT) Card; This card is necessary for accessing the system from a remote loca- tion.
  • Page 27 Proprietary Telephones The following Panasonic proprietary telephones are available with this system. Handsfree Model Type Display PF/F Soft mode KX-T7320 SP-PHONE — 4 (PF) — KX-T7330 SP-PHONE 1-Line 4 (PF) — KX-T7350 MONITOR — 4 (PF) — KX-T7220 SP-PHONE —...
  • Page 28: Specifications

    Specifications 1.6.1 General Description System Capacity CO lines 192 max. Stations 448 max. (eXtra Device Port – 64 max.) Control Method CPU: 32-bit CPU with 16-bit Data Bus Switching Non Blocking PCM Time Switch Power Supplies Primary 220-240 VAC, 50/60 Hz Secondary Station Supply Volt: 30V Circuit Volt: ±...
  • Page 29: Specifications

    Specifications SMDR (Station Message Detail Recording) Interface RS-232C Output Equipment Printer/Personal Computer Detail Recording Date, Time, Extension Number, CO Line Number, Dialed Number, Call Duration, Account Code, Caller ID, Timed Reminder 1.6.2 Characteristics Station Loop Limit KX-T7425 / KX-T7433 / KX-T7436 / KX-T7450 / KX-T7220 / KX-T7230 / KX-T7235 / KX-T7250 / KX-T7320 / KX-T7330 / KX-T7350 ...........40 ohms Single Line Telephone......600 ohms including set...
  • Page 30 Specifications Power Unit Functions (1) Power supply (+5.9, ±15, GND) for a shelf. (2) External battery interface. (±12V) Battery power (±12V) is input from KX-A46 / KX-A46D (Battery Backup Adaptor) with a 4-wire cable. (3) Power failure detection. A circuit in power unit detects power failures of +5.9VDC, ±15VDC, AC Voltage, and 3 power alarm signals are sent to CPU card as DC alarm, AC alarm and Heat alarm.
  • Page 31 Specifications TSW Card Functions (1) Time switch. Capability of switching voice is 768ch x 768ch. (2) Generation of call progress tones. Call progress tones are dial tone, busy tone, reorder tone and ringback tone. (3) Conference circuit. TSW card has 3 party x 8 conference’s circuits. (4) Paging interface.
  • Page 32 Specifications The interface for Digital PT (KX-T7235, KX-T7436) with an OHCA feature is similar to the DLC card. (4) Interface for power failure transfer by each port (when using SLT) The interface for power failure transfer is similar to the SLC card.
  • Page 33 Specifications (3) Interface for diagnostic transfer (DT) by each port The interface for diagnostic transfer is similar to the SLC card. (4) Interface for the SLT with Message Waiting Lamp. Operation The LED indicator on the ESLC card lights when the system resets or ESLC local reset occurs.
  • Page 34 Specifications ELCOT Card (KX-TD50180) Functions Enhanced Loop Start Central Office Trunk card (8 CO Lines/ card) (1) Loop start CO interface. CPC detection, 1 DTMF generator. Line Reversal detection. With loop start, you seize a line by bridging through a resistance the tip and ring (both wires) of your telephon line.
  • Page 35 Specifications PRI30 Card (KX-TD50290) Functions ISDN Primary Rate Access Interface-2.048MHz. (1 circuit/card) (1) PRI30 carry 30 voice conversations (2) Frame Format : CRC-Multiframe (3) Line Cording : HDB3 (4) Impedance : 120 ohms Operation LED indicator on PRI30 card lights when the system reset, PRI30 card local reset or PRI30 card fault occurs.
  • Page 36 Specifications DPH Card (KX-T96161) Functions Doorphone card (1) Doorphone interface (4 circuits / card) 4 doorphones can be connected using a modular connector. (2) Door opener interface (4 circuits / card) DPH card has 4 relays for door opener. (220VAC, 1A) The relay opens for doorlock, closes for door release.
  • Page 37 Section 2 Installation This section describes the procedures required to install the KX-TD500 System. Detailed instructions for planning the installation site, installing the shelves and optional cards, and cabling of peripheral equipment are provided. Further information on system expansion and peripheral equipment installation is included.
  • Page 38: Before Installation

    Before Installation 2.1.1 Precautions Please read the following notes concerning installation and connec- tion before installing the system. Safety Installation Instructions When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
  • Page 39 Precautions from being stepped on. Avoid wiring under carpets. 3. Avoid using the same power supply outlet for computers, telex- es, and other office equipment. Otherwise, KX-TD500’s system operation may be interrupted by the induction noise from such equipment. 4. Please use one pair telephone wire for extension connection of...
  • Page 40: Slot Construction

    2.1.2 Slot Construction Expansion shelf 2 D IG IT AL R ID O FF LI N Expansion shelf 1 Basic shelf Basic shelf Expansion shelf 1/Expansion shelf 2 Name Number Name Number POWER - for Power Unit POWER - for Power Unit BS1 (Basic Slot 1) - for CPU card FS1 to FS14 (Free Slot) BS2 (Basic Slot 2) - for TSW card...
  • Page 41: Guide Plate

    2.1.3 Guide Plate Screws D IG IT A S TE O FF LI N Guide Plate A LA Fig.1 (Front Side) Upper Guide Rail (Rear Side) Press Upper Latch (Card) Press Lower Latch Card Latch Fig.3 Lower Guide Rail Fig.2 1.
  • Page 42: Amphenol 57Je Type Connector

    2.1.4 Amphenol 57JE type connector To connect Amphenol 57JE type (screw-attach-type 50-pin connector) to the Option Card, follow the procedure below. 1. The 50-pin connector (jack) on the Option 2. To attach the Amphenol 57JE type (plug) to Card has two hook-pins. the connector, drive the accessory Screw at Remove the upper hook-pin, taking out the upper part, and fasten the accessory...
  • Page 43: Installation Of Shelf

    Installation of Shelf This subsection describes the installation of the shelf, with infor- mation on expanding the capacity of an existing system. Building Block System provides the enlargement of system's ability by installing the optional Expansion Shelf. Up to two Expansion Shelves can be installed to the system. Each expansion shelf can be equipped with up to 224 lines (including Extensions and CO lines).
  • Page 44 2.2.1 Basic Shelf Basic Shelf Assembly Top Cover D IG IT A S TE O FF LI N A LA Basic Shelf Base Shelf 1. Side Panel (Left) (Turns ON and OFF the Power of Whole 2. Power Unit Unit) 3.
  • Page 45: Expansion To 2-Shelf System

    2.2.2 Expansion to 2-Shelf System The KX-TD500 System can be expanded to 2-Shelf System by installing the Expansion Shelf 1 on the Basic Shelf. The 2-Shelf system can be equipped with up to 416 lines (including extensions and CO lines).
  • Page 46 2.2.2 Expansion to 2-Shelf System Expansion Shelf Assembly 1. Side Panel (Left) 7. Power Supply Cable 2. Power Unit 8. Front Panel 3. Power Indicator 9. LED Cable Connector 4. Power Switch (Connects the LED Cable) (Turns ON and OFF the Power of 10.
  • Page 47 2.2.2 Expansion to 2-Shelf System Removing the Panels <Basic Shelf> 1. Disconnect the LED cable (on the top cover) from the LED cable connector (on the basic shelf). Screws Screws D IG IT A S TE O FF LI N A LA LED cable LED cable connector...
  • Page 48 2.2.2 Expansion to 2-Shelf System Removing the Panels <Expansion Shelf> 1. Rotate the key on the front panel counterclockwise to unlock. 2. Open the front panel toward you at right angles to the expansion shelf. 3. Remove the front panel by lifting it straight up. 4.
  • Page 49 2.2.2 Expansion to 2-Shelf System Stacking on the Basic Shelf 1. To connect the expansion shelf with basic shelf, place the holes of the expansion shelf exactly on the holes of the basic shelf. Expansion shelf Basic shelf 2. When the holes are placed properly, fix them with the three screws immediately to prevent the expansion shelf from falling down.
  • Page 50 2.2.2 Expansion to 2-Shelf System Removing a Part of the Top Cover 1. Remove the part which is located on the back side of the top cover. Note : This part should be removed before stacking the expansion shelf 2 and expansion shelf 3 on the basic shelf.
  • Page 51 2.2.2 Expansion to 2-Shelf System Installation of Top Cover 1. To connect the top cover, place the holes of the top cover exact- ly on the holes of the expansion shelf. Top cover DI GI L SU R HY F LI Expansion shelf Note:...
  • Page 52 2.2.2 Expansion to 2-Shelf System Cable Connections <LED Cable/Flat Cable> 1. Plug the LED cable (on the top cover) into the LED cable connector (on the expansion shelf). 2. Plug the flat cable (on the expansion shelf) into the flat cable connector (on the basic shelf).
  • Page 53: Expansion To 3-Shelf System

    2.2.3 Expansion to 3-Shelf System The KX-TD500 System can be expanded to 3-Shelf System by installing the Expansion Shelf 2 on the 2-Shelf System. Up to 512 lines (including Extensions and CO lines) can be equipped with 3-Shelf System. Note :...
  • Page 54 2.2.3 Expansion to 3-Shelf System Stacking on the 2-Shelf System 1. To connect the expansion shelf 2 with 2-Shelf System, place the holes of the expansion shelf 2 exactly on the holes of the expansion shelf 1. Note: Remove the plastic cover on the back cover of the Expansion Shelf 2. Refer to “Removing Parts on the Top Cover and Back Cover”...
  • Page 55 2.2.3 Expansion to 3-Shelf System Removing Parts on the Top Cover and Back Cover 1. Remove the part which is located on the back side of the top cover. • This operation is required for ventilation of the cooling fan in the expansion shelf.
  • Page 56 2.2.3 Expansion to 3-Shelf System Installation of Top Cover 1. To connect the top cover, place the holes of the top cover exact- ly on the holes of the expansion shelf 2. 2. When the holes are placed properly, fix them with the four screws immediately to prevent the top cover from falling down.
  • Page 57 2.2.3 Expansion to 3-Shelf System Cable Connections <LED Cable/Flat Cable> 1. Plug the LED cable (on the top cover) into the LED cable con- nector (on the expansion shelf 2). 2. Plug the flat cable (on the expansion shelf 2) into the flat cable connector (on the basic shelf).
  • Page 58 2.2.3 Expansion to 3-Shelf System <Power Supply Cable> 1. Plug the power supply cable (on the Expansion Shelf 2) into the power supply cable connector (“AC OUT 3”). Power Top cover supply cable D IG IT A S TE O FF LI N A LA Expansion shelf 2...
  • Page 59: Ground Wiring

    2.2.4 Ground Wiring IMPORTANT!!! Make sure to connect the frame of the KX-TD500 system to the earth ground properly to protect the unit. 1. Connect the ground wire to the ground wire connector (GND). D IG IT A GROUND S TE...
  • Page 60: Fixing On The Floor

    Hammer Anchor plug Hole 29 mm 6.4 mm 2. Drive the anchor plug into the hole. Note: When fixing the KX-TD500 System to the floor, anchor plugs should always be used to prevent the system from falling over. 2-24 Installation...
  • Page 61 2.2.5 Fixing on the Floor Fixing on the Floor 1. Attach the two floor-fixing brackets to the basic shelf as shown in the figure. Fasten each bracket with four screws. 2. Position the shelf on the floor. Check the alignment and the level of the shelf. DI G IT AL R HY...
  • Page 62: Factory-Installed Card/Unit

    Factory-Installed Card/Unit 2.3.1 CPU Card • This card is already inserted at the factory in the “CPU” in the Basic shelf. SYTEM “CPU” is marked. 2.3.2 TSW Card • This card is already inserted at the factory in the “TSW” in the Basic shelf. “TSW”...
  • Page 63: Extension Cards

    Extension Cards 2.4.1 DHLC Card (KX-TD50170) • Insert this card into a free slot. KX-TD50170 DHLC PUSH “DHLC” is marked. 1) Connection of the extension line cord Connector type 50 pin (Amphenol 57JE D IG IT A series or the equivalent) S TE O FF LI N...
  • Page 64: Dlc Card (Kx-Td50172)

    2.4.2 DLC Card (KX-TD50172) • Insert this card into a free slot. KX-TD50172 PUSH “DLC” is marked. 1) Connection of the extension line cord Connector type 50 pin (Amphenol 57JE D IG IT A series or the equivalent) S TE O FF LI N A LA...
  • Page 65: Eslc Card (Kx-Td50175)

    2.4.3 ESLC Card (KX-TD50175) • Insert this card into a free slot. KX-TD50175 ESLC PUSH “ESLC” is marked. 1) Connection of the extension line cord Connector type 50 pin (Amphenol 57JE D IG IT A series or the equivalent) S TE O FF LI N A LA...
  • Page 66 2.4.4 Maximum cabling distance of the extension line cord (twisted cable) 26 AWG: Under 460 feet 24 AWG: Under 750 feet 22 AWG: Under 1180 feet DSS Console L SU R HY F LIN 26 AWG: Under 460 feet 24 AWG: Under 750 feet Proprietary Telephone 22 AWG: Under 1180 feet (DPT or APT)
  • Page 67: Extension Connection Of Kx-A204 (Cable) / Kx-A205 Clip Terminal)

    (Clip Terminal) This KX-A204 (cable) enables you to connect 8 The KX-A204/205 consists of the following: extensions to the KX-TD500 System. KX-A204 : Cable ........ 1 When you want to connect 8 extensions to the KX-A205 : Clip Terminal ....1 connector (KX-A205), two of KX-A205 are required.
  • Page 68: Cable Pin Numbers For Extension Lines

    2.4.6 Cable Pin Numbers for Extension Lines 1) DHLC Card <Between Clip Terminal and the system> <Between Clip Terminal and extensions> Conn. Cable Color Clip Number Extension Conn. Cable Color Clip Extension of Dot Line Line ORN-RED WHT-BLU ORN-BLK BLU-WHT YEL-RED WHT-ORN No.1...
  • Page 69 2.4.6 Cable Pin Numbers for Extension Lines 2) ESLC Card <Between Clip Terminal and the system> <Between Clip Terminal and extensions> Conn. Cable Color Clip Number Extension Conn. Cable Color Clip Extension of Dot Line Line ORN-RED WHT-BLU No.1 No.1 ORN-BLK BLU-WHT YEL-RED...
  • Page 70 2.4.6 Cable Pin Numbers for Extension Lines 3) DLC Card <Between Clip Terminal and the system> <Between Clip Terminal and extensions> Conn. Cable Color Clip Number Extension Conn. Cable Color Clip Extension of Dot ORN-RED WHT-BLU No.1 No.1 ORN-BLK BLU-WHT YEL-RED WHT-ORN No.2...
  • Page 71 2.4.6 Cable Pin Numbers for Extension Lines The meanings of the pin names T: Tip D1: Data 1 P1: 3 Pair Voice R: Ring D2: Data 2 P2: 3 Pair Voice Cable color examples orange line The line of pin no.26: ORN-RED white line The line of pin no.25: WHT-BLK black...
  • Page 72: Parallel Connection Of The Extensions

    2.4.7 Parallel Connection of the Extensions 2.4.7.1 Parallel Connection - APT Any Single Line Telephone can be connected parallel with Analog Proprietary Telephone as follows: To DHLC card Panasonic KX-J66 Modular T-Adaptor USOC RJA2X 2-conductor wiring cord 4-conductor wiring cord...
  • Page 73: Parallel Connection - Dpt

    2.4.7 Parallel Connection of the Extensions 2.4.7.2 Parallel Connection - DPT Any Single Line Telephone can be connected parallel with Digital Proprietary Telephone as follows: To DHLC card Panasonic KX-J66 Modular T-Adaptor USOC RJA2X 2-conductor wiring cord 4-conductor wiring cord...
  • Page 74: Extra Device Port (Xdp) Connection

    2.4.8 Extra Device port (XDP) Connection Any Single Line Telephone can be connected parallely with Digital Proprietary Telephone as follows: To DHLC card 4-conductor wiring cord 2-conductor wiring cord Digital Proprietary Telephone KX-T7220 KX-T7425 KX-T7230 KX-T7433 KX-T7235 KX-T7436 KX-T7250 KX-T7450 To EMSS To TEL To DHLC card To SLT...
  • Page 75: Trunk Cards

    Trunk Cards 2.5.1 E&M Card (KX-T96184) • Insert this card into a free slot. KX-T96184 E&M PUSH 1) Connection of the E&M Line cord (twisted cable) Connector type 50 pin (Amphenol 57JE D IG IT A series or the equivalent) S TE O FF LI N...
  • Page 76 2.5.1 E&M Card (KX-T96184) Hardware Setting You can choose one of the following E&M sequences using the hard switch on the KX-T96184. KX-T96184 Hard Switch (ON) (ON) (ON) (Default) (ON/ON/ON) (1) Continuous E&M (Wink/Immediate) (OFF/ON/ON) (2) Pulsed E&M with Answer signal (Wink) (ON/OFF/ON) Hard switch (3) Pulsed E&M without Answer signal (Wink)
  • Page 77 2.5.1 E&M Card (KX-T96184) (2)Pulsed E&M with Answer signal Seize Answer Disconnect Dial E-Wire M-Wire (Answer signal) If you select this sequence, you must select “Wink” as a start type. (3)Pulsed E&M without Answer signal Seize Dial Answer Disconnect E-Wire M-Wire If you select this sequence, you must select “Wink”...
  • Page 78 2.5.1 E&M Card (KX-T96184) Connection to another KX-TD500 system (KX-T96184) 2-wire voice path KX-T96184 Another KX-T96184 4-wire voice path KX-T96184 Another KX-T96184 Connection to E&M Central Office KX-T96184 E&M Central Office -48V -48V GROUND GROUND KX-T96184 E&M Central Office Voice...
  • Page 79: Digital Trunk Card (Kx-T96188)

    2.5.2 E-1 Digital Trunk Card (KX-T96188) • Insert this card into a free slot 01, 05 or 09. KX-T96188 • A maximum of six KX-T96188 cards can be installed in the system PUSH CAUTION: E-1 ports are SELV ports and should only be connected to SELV services.
  • Page 80: Elcot Card (Kx-Td50180)

    2.5.3 ELCOT Card (KX-TD50180) • Insert this card into a free slot. KX-TD50180 ELCOT PUSH “ELCOT” is marked. 1) Connection of the Central Office Line cord (twisted cable) Connector type 50 pin (Amphenol 57JE D IG IT A series or the equivalent) S TE O FF LI N...
  • Page 81: Bri Card (Kx-Td50288)

    2.5.4 BRI Card (KX-TD50288) • Insert this card into a free slot. KX-TD50288 PUSH "BRI" is marked. View of TEL Jack +40V Receive lead Transmit lead When BRI lines are used as “EXT.” Receive lead Transmit lead When BRI lines are used as “S0.” To Terminal Board or Digital Service Unit (DSU)
  • Page 82: Pri30 Card (Kx-Td50290)

    2.5.5 PRI30 Card (KX-TD50290) • Insert this card into a free slot 01, 03, 07, KX-TD50290 09, 11 or 13. Otherwise, this card does not PRI30 function. PUSH • A maximum of six KX-TD50290 cards can be installed in the system. "PRI30"...
  • Page 83: Central Office Line Connection Of Kx-A204 (Cable)/ Kx-A205 (Clip Terminal)

    This KX-A204 (cable) enables you to connect 8 The KX-A204/205 consists of the following: Central office lines to the KX-TD500 System. KX-A204 : Cable ... one KX-A205 : Clip Terminal..one Please connect KX-A204 (Cable) to KX-A205 (Clip Terminal) as follows.
  • Page 84: Cable Pin Numbers For Co Lines

    2.5.7 Cable Pin Numbers for CO Lines Cable Pin Numbers to be connected (Central Office Line) for ELCOT card Conn. CABLE COLOR Clip CO Line WHT-BLU No.1 BLU-WHT WHT-ORN No.2 ORN-WHT WHT-GRN No.3 GRN-WHT WHT-BRN No.4 BRN-WHT WHT-SLT No.5 SLT-WHT RED-BLU No.6 BLU-RED...
  • Page 85 2.5.7 Cable Pin Numbers for CO Lines Cable Pin Numbers to be connected <Between Clip Terminal and the system> <Between Clip Terminal and CO Lines> Conn. Cable Color Clip Number CO Line Conn. Cable Color Clip CO Line of Dot ORN-RED WHT-BLU No.1...
  • Page 86: Kx-A205 (Clip Terminal)

    E&M Line Connection of KX-A204 (Cable)/KX-A205 (Clip Terminal) KX-A204 (cable) enables you to connect four The KX-A204/205 consists of the following: E&M lines to the KX-TD500 System. Please connect KX-A204 (Cable) to KX-A205 (Clip KX-A204 : Cable .........one Terminal) as follows. Refer to the connection KX-A205 : Clip Terminal ....one...
  • Page 87: Cable Pin Numbers For E&M Lines

    2.5.9 Cable Pin Numbers for E&M Lines Cable Pin Numbers to be connected (E&M Line) Connect Cable Color Clip Number of E&M Line ORN-RED 2-wire or 4-wire-send ORN-BLK YEL-RED 4-wire-receive YEL-BLK GRY-RED E Lead No.1 GRY-BLK SG Lead WHY-RED SB Lead WHY-BLK M1 Lead ORN-RED...
  • Page 88 2.5.9 Cable Pin Numbers for E&M Lines Cable Pin Numbers to be connected <Between Clip Terminal and the system> <Between Clip Terminal and E&M Lines> Conn. Cable Color Clip Number E&M Conn. Cable Color Clip Number E&M of Dot Line of Dot Line ORN-RED...
  • Page 89: Resource Cards

    Resource Cards 2.6.1 DISA Card (KX-T96191) • Insert this card into a free slot. KX-T96191 DISA PUSH “DISA” is marked. 2.6.2 ERMT Card (KX-TD50197) • Insert this card into a free slot. KX-T96196 PUSH “ERMT” is marked. Installation 2-53...
  • Page 90: Other Cards

    Other Cards 2.7.1 DPH Card (KX-T96161) • Insert this card into a free slot. KX-T96161 PUSH “DPH” is marked. 1) Maximum cabling distance of the Doorphone and the Door Opener line. 26 AWG: Under 230 feet 24 AWG: Under 370 feet DI GI L SU R HY...
  • Page 91 2.7.1 DPH Card (KX-T96161) 2) Installation of the Doorphone (KX-T30865) 1. Loosen the screw to separate the door- phone into two halves. screw 2. Install the base cover to the wall with two screws. • Two kinds of screws are included. Please choose one according to your wall type.
  • Page 92 2.7.1 DPH Card (KX-T96161) 3) Wiring of the Doorphone 4-conductor wiring is required. Terminal Box 1 Doorphone 2 (KX-T30865) Doorphone 1 (KX-T30865) BLACK YELLOW GREEN DPH Card (KX-T96161) 4-conductor wiring is required. Terminal Box 2 Doorphone 4 (KX-T30865) Doorphone 3 (KX-T30865) BLACK YELLOW GREEN...
  • Page 93 2.7.1 DPH Card (KX-T96161) 4) Connection to Door Openers Door opener 1 Door opener 2 Door opener 3 Door opener 4 DPH Card (KX-T96161) door opener 1 doorphone 1 doorphone 1 Paired door opener 1 doorphone 2 Paired door opener 2 doorphone 3 Paired door opener 3...
  • Page 94: Caller Id Card (Kx-Td193)

    2.7.2 Caller ID Card (KX-TD193) • This card is installed on the ELCOT card. connector 8-pin connector 22-pin Caller ID Card 1) Connection to the ELCOT card (KX-TD50180) 8-pin connector plug 22-pin connector plug 22-pin connector jack Connected to Connected to ELCOT ports 5-8.
  • Page 95: Pay Tone Card (Kx-Td50189)

    2.7.3 Pay Tone Card (KX-TD50189) • This card is installed on the ELCOT card. connector 4-pin connector 8-pin connector 22-pin Pay Tone Card 1) Connection to the ELCOT card (KX-TD50180) 4-pin connector plug 8-pin connector plug 22-pin connector plug 22-pin connector jack Connected to Connected to...
  • Page 96: Tsw Conference Expansion Card (Kx-Td50104)

    2.7.4 TSW Conference Expansion Card (KX-TD50104) • This card is installed on the T-SW card. Connector “CONF” is marked. 1) Connection to the TSW card TSW Conference Card 50-pin connector 56-pin connector (Plug) Make sure the card is in the correct direction 50-pin connector 56-pin connector (Jack)
  • Page 97: Tsw Ohca For Dpt Card (Kx-Td50105)

    2.7.5 TSW OHCA for DPT Card (KX-TD50105) Connector 1) Connection to the TSW card 40-pin connector TSW OHCA Card 36-pin connector (Plug) Make sure the card is in the correct direction 40-pin connector (Jack) 36-pin connector (Jack) TSW Card [Notes] •...
  • Page 98: Peripheral Equipment

    Accessory Wire To connect the two batteries, use an accesso- 12VDC ry wire. Fuse Holder 3. Connecting to KX-TD500. Plug the Battery Adaptor cord to Backup Battery connector on the Basic Shelf. Backup Battery Connector Power Unit 2-62 Installation...
  • Page 99 (12V DC 2) [Notes] • Up to three pairs of automobile-type batteries can be connected to the KX-TD500 System. • If power failure occurs, each pair of batteries supplies the power to each shelf (Basic, Expansion 1, 2) connected respectively via Battery Adaptor (KX-A46).
  • Page 100: External Pager (Paging Equipment)

    2.8.2 External Pager (Paging Equipment) Up to two paging equipment (customer-supplied) can be connected to the system as illustrated below. Use an RCA connector. • Output impedance: 600Ω Speaker Amplifier Paging equipment 1 Speaker TSW Card Amplifier Paging equipment 2 EPG1 Paging jack 1 VOL1...
  • Page 101: External Music Source

    2.8.3 External Music Source The KX-TD500 System provides Music on Hold and Background Music. External Music Source (e.g. radio) can be used by connecting it to the KX-TD500 System. Up to two external music sources (customer-supplied) can be connected to the system as illustrated below.
  • Page 102: Personal Computer/Printer

    2.8.4 Personal Computer/Printer The KX-TD500 System is equipped with two RS-232C interfaces. These interfaces provide communication between the system and cus- tomer supplied devices such as data terminals and line printers. RS-232C Port 1 (PROG) is used for system programming, diagnostics and external system database storage (Save/Load) functions, and Port 2 (SMDR) for Station Message Detailed Recording (SMDR) only.
  • Page 103: Personal Computer/Printer

    2.8.4 Personal Computer/Printer Pin Configuration (PROG/SMDR) Pin No. Signal Name Circuit Type (EIA) Frame Ground SD (TXD) Transmitted Data Received Data RD (RXD) Request To Send (No Connection) Clear To Send (No Connection) DR (DSR) Data Set Ready Signal Ground Data Carrier Detect ER (DTR) Data Terminal Ready...
  • Page 104 2.8.4 Personal Computer/Printer F LI R HY L SU DI GI Personal Computer (PC) Serial Interface (RS-232C) • Connect the RS-232C connector of the Personal Computer to the “PROG.” • Cables must be shielded and the maximum length of the cable is 6.5 feet. Connection Chart 1 (9 pin Connector) RS-232C port (PROG) on the Basic Shelf RS-232C port on the PC (9 pin)
  • Page 105 2.8.4 Personal Computer/Printer Connection Chart 2 (25 pin Connector) RS-232C port (PROG/SMDR) on the Basic Shelf RS-232C port on the PC/Printer (25 pin) Circuit Type (EIA) Signal Name Signal Name Circuit Type (EIA) Pin No. Pin No. SD (TXD) RD (RXD) (No Connection) (No Connection) DR (DSR)
  • Page 106: Proprietary Telephones

    • The KX-TD500 System switches the current connection to the Auxiliary Connection automatically when the power supply dies. • While DC power is provided by the backup batteries when the AC power fails, the KX-TD500 System does not switch the current connection to the Auxiliary Connection.
  • Page 107 Auxiliary Connection for Power Failure Transfer 2) Connection of Central Office Line and Extensions 50-pin Connector 50-pin Connector Modular Jack 1 Modular Jack 2 Modular Jack 3 Central Office Line cards Extension cards Installation 2-71...
  • Page 108: Starting Up The Kx-Td500 System

    2.10 Starting Up the KX-TD500 System 2.10.1 System Power-Up Procedure Complete and check all installation procedures before connecting the AC power sup- ply cable (packaged separately). 1. First insert the AC power supply cable into the AC power supply cable connector on the back of the base shelf as shown below.
  • Page 109: Cpu Rotary-Switch Features

    2.10.2 CPU Rotary-Switch Features LED 1 (CPU failure) LED 2 (Battery power down) RESET button Operation Switch 0 to 9 (MODE) System Switch: 0 to 9 (SYSTEM) Operation Switch (MODE) Switch Position Explanation Operation Mode Start up the system with current system programming data On-line Reserved for future expansion...
  • Page 110 2.10.2 CPU Rotary-Switch Features Operation Sequence for System Starting Up (1) Starting up the system with default values After installing the optional cards required, execute the following procedures. START MODE=5 Off-line Mode (Assigns default values) SYSTEM=0 Power ON reset or Press the RESET button “OFF-LINE”...
  • Page 111 2.10.2 CPU Rotary-Switch Features (2) Starting up the system with system data programmed by Maintenance PC, or using the saved data. After installing the optional cards required, execute the following procedures. START MODE=4 or 5 Off-line Mode SYSTEM=0 Power ON reset or Press the RESET button “OFF-LINE”...
  • Page 112: Cpu Ram Test

    2.10.3 CPU RAM Test The KX-TD500 executes a testing of CPU RAM reading and writing when powered on. If no errors are detected, the system continues booting to the On-line or Off-line procedure. When an error is detected in CPU RAM, the LED1 of CPU card flashes. You need to fix the CPU card in this case.
  • Page 113 2.11 Lightning Protectors Overview A lightning protector is a device to be installed on a CO line to prevent a dangerous surge from entering the building and damaging equipment. A dangerous surge can occur if a telephone line comes in contact with a power line. Trouble due to lightning surges has been showing a steady increase with the development of electronic equipment.
  • Page 114: Lightning Protectors

    2.11 Lightning Protectors Outside Installation (Main Building) Protectors (Another Building) EXTN Ter- Main minal Unit Board Lightning EXTN Protector EXTN EXTN Ground If you install an extension outside of the main building, the following precautions are recom- mended: (1) Install the extension wire underground. (2) Use a conduit to protect the wire.
  • Page 115 2.11 Lightning Protectors Installation of an Earth Rod Lightning Protector Grounding Wire Main Unit (Underground) Earth Rod Installation location of the earth rod....Near the protector 2) Check obstructions ..........None 3) Composition of the earth rod .......Metal 4) Depth of the earth rod ..........More than 50 cm (20 inches) 5) Size of the grounding wire........Thickness is more than 16 AWG...
  • Page 116 2.11 Lightning Protectors Installation of the KX-A207 1. Secure the protector to a building with the enclosed mounting screws. 2. Remove about 1 cm (13/32 inch) of insula- tion from the end of the earth wire. Insert the earth wire through the bottom of the pro- tector base and secure it to the earth termi- nal.
  • Page 117 Section 3 Maintenance Console Guide Explains the structure of the Maintenance Console PC software and the basic information you need.
  • Page 118: Installing Pc Programming Software

    Installing PC Programming Software 3.1.1 System Requirements Software OS: Microsoft Windows 3.1, 95, or NT 3.51 / 4.0 Hardware (minimum requirements) CPU: Intel 80486DX 25 MHz or better microprocessor RAM: at least 8 megabytes (MB) of free RAM HDD: at least 5 megabytes (MB) of hard disk space plus about 500 kilobytes (KB) additional disk space for user files 3.1.2 Starting Setup...
  • Page 119 3.1.2 Starting Setup Maintenance Console Installer screen 4. Click Next . • You will see the window shown below. Maintenance Console Guide...
  • Page 120 3.1.2 Starting Setup 5. Press Next if you accept “C:\TD500” (initial value) as your Maintenance Console software directory. Or, enter a different directory name (if necessary) and press Next . • You will see the window shown below. • Then “Setup Needs The Next Disk” screen appears. Maintenance Console Guide...
  • Page 121 3.1.2 Starting Setup 6. Insert Setup Disk 2 into the appropriate drive and press OK . • “TD500 Maintenance Console” window appears. Maintenance Console Window Maintenance Console Guide...
  • Page 122: Structure Of The Maintenance Console

    Structure of the Maintenance Console File Open Close Save Save as ... Upload to PBX Download from PBX Exit Connection Connect Local Disconnect Remote Programming 1. Configuration 1-1 Slot Assignment 1-2 Trunk Port Assignment 1-3 Extension Port Assignment 1-4 VPS (DPT) Port Assignment 1-5 T-1 Port Assignment 1-6 E-1 Port Assignment 1-7 DISA Port Assignment...
  • Page 123: Leading Digits Table

    Structure of the Maintenance Console 5. Features 5-1 System Speed Dialing 5-2 Phantom Extension 5-3 Emergency Dial Code 5-4 Quick Dialing 5-5 Account Code 5-6 Special Carrier Code 5-7 Waiting Second Dial Tone Code 5-8 Absent Message 5-9 DISA/TIE User Code 5-10 Voice Mail Integration 5-11 Caller ID 5-12 Caller ID Registration...
  • Page 124: Basic Operation

    Basic Operation 3.3.1 Main Menu Screen The Main Menu contains commands you can carry out on what you’ve selected. When you double-click the “ TD500” icon using the left mouse button, the Main Menu screen is displayed. Along the top of the main menu screen, you can find the titles of five menus in the menu bar.
  • Page 125 3.3.1 Main Menu Screen Submenu If you notice the small triangle at the right of the command, there is a Submenu con- taining more choices. (Example) Maintenance Console Guide...
  • Page 126: Setup Dialog

    3.3.2 Setup Dialog Setup dialog buttons are arranged in the lower side of each programming screen. These buttons are used for saving or canceling the data change you’ve made. (Example) (1) Click here to display the drop-down list box containing all titles of programming screen.
  • Page 127: Files

    3.3.3 Files Opening and saving files can be done using “common dialog boxes” of Windows system. (Example) Open dialog box - In Windows 3.1 or later [Note] • If you are saving a file for the first time, you see the “Save As” dialog box. Maintenance Console Guide 3-11...
  • Page 128: System Administration

    System Administration You can execute System Administration either at On-site (Local Administration) or from a Remote Location (Remote Administration). System Administration can be categorized as follows: • System Programming ( See Section 4 “System Programming.”) • Maintenance ( See Section 5 “Utility.”) •...
  • Page 129: On-Site Administration (Local Connection)

    3.4.1 On-site Administration (Local Connection) You can execute On-site System Administration by connecting your Maintenance Console PC to the KX-TD500 System directly using an RS-232C Cable. Operation 1. Point to “Connection” in the Main Menu and click. • The “Connection” drop-down menu is displayed.
  • Page 130: Remote Administration (Remote Connection)

    3. Enter the appropriate communication parameters and the System Programming password. 4. Click OK . • Communication between the KX-TD500 and a PC begins. 5. Point to “Programming” in the Main Menu and click. • The “Programming” drop-down menu is displayed.
  • Page 131 Starting up the System Administration from a remote location can be done in one of the following ways: (1)DISA(Direct Inward System Acccess) Dial “Remote FDN” after accessing the KX-TD500 system using DISA feature. (2)DID (Direct Inward System Access) Program DID feature so that the incoming telephone number is converted to “Remote FDN.”...
  • Page 132: Operational Mode

    Interactive programming can be done either at On-site or by Remote. Interactive programming mode(Conversational interface) Two-way communications between the KX-TD500 and a PC are taking place in real time. This provides the PC user with direct, immediate responses from the KX-TD500 system.
  • Page 133: Interactive Programming - On-Site

    3. Enter the appropriate communication parameters and the System Programming password. 4. Click OK . • Communication between the KX-TD500 and a PC begins. 5. Point to “Programming” in the Main Menu and click. • The “Programming” drop-down menu is displayed.
  • Page 134: Interactive Programming- Remote

    3. Enter the appropriate communication parameters and the System Programming password. 4. Click OK . • Communication between the KX-TD500 and a PC begins. 5. Point to “Programming” in the Main Menu and click. • The “Programming” drop-down menu is dispalyed.
  • Page 135: Batch Programming

    3.5.3 Batch Programming Operation 1. Point to “File” in the Main Menu and click. • The “File” drop-down menu is displayed. 2. Click “Open” in the drop-down menu. • “Open” dialog box is displayed. 3. Choose the desired file and click OK . •...
  • Page 136: Backup

    Downloading system programming data from the KX-TD500 System to the PC at on-site can be done during on-line mode as well as off-line mode. Upload (from PC to TD500) Uploading the system programming data from the PC to the KX-TD500 System can be done during off-line mode only. 3-20...
  • Page 137: Download (From Pbx To Pc)

    3.6.1 Download (from PBX to PC) Operation 1. Point to “File” in the Main Menu and click. • The “File” drop-down menu is displayed. 2. Click “Download from PBX” in the drop-down menu. • Downloading the system programming data from PBX to PC begins. Maintenance Console Guide 3-21...
  • Page 138: Upload (From Pc To Pbx)

    3.6.2 Upload (from PC to PBX) Operation 1. Point to “File” in the Main Menu and click. • The “File” drop-down menu is displayed. 2. Click “Upload to PBX” in the drop-down menu. • Uploading the system programming data from PC to PBX begins. 3-22 Maintenance Console Guide...
  • Page 139: End-User License Agreement

    TERMS AND CONDITIONS. If you do not agree to these terms and conditions, return the unopened packet and the other components of the Panasonic product to the place of purchase and your money will be refunded. No refunds will be given for the product that has an opened packet or missing components.
  • Page 140 Section 4 System Programming This section provides step-by-step programming instructions for a Maintenance PC.
  • Page 141: Configuration

    Configuration Used to determine the basic system configuration. System Programming...
  • Page 142: Slot Assignment

    4.1.1 Slot Assignment Assigns the type of service cards, inserted in the free slots in the basic and expansion shelves Value Range Parameter Description/Function Reference (default) Card Type (Blank) Specifies the type of service card inserted in the free slots in the basic and expansion shelves. <Selection>...
  • Page 143 4.1.1 Slot Assignment Value Range Parameter Description/Function Reference (default) Card Type DID-2W : Both-way DID Card DID-MFC : MFC DID Card E&M : TIE Line Card : T-1 Digital Trunk Card : E-1 Digital Trunk Card : ISDN Basic Rate Access Interface Card PRI30 : ISDN Primary Rate Access Interface Card : Doorphone Circuit card : Automatic Gain Control Trunk card...
  • Page 144: Properties (Dhlc/Eslc/Dlc)

    4.1.1 Slot Assignment 4.1.1.1 Properties (DHLC/ESLC/DLC) Used to set the parameters for the following extension cards :DHLC, ESLC,DLC Value Range Parameter Description/Function Reference (default) Pulse Type 1. Type-A: Normal Dial Pulse Signal type is fixed to “Type-A: Normal.” 2. Type-B: New Zealand 3.
  • Page 145 4.1.1 Slot Assignment Value Range Parameter Description/Function Reference (default) Flash Detection 1. 208 - 1016 msec Specifies the time range in msec that the system Time 2. 80 - 1016 msec requires to recognize a hookswitch flash. (208 - 1016) (Assignable for DHLC and ESLC only.) LPR version 0 - 15...
  • Page 146: Properties (Elcot)

    4.1.1 Slot Assignment 4.1.1.2 Properties (ELCOT) Used to set the parameters for the ELCOT card. Value Range Parameter Description/Function Reference (default) First Dial Timer 0.5 - 8.0 sec in On outgoing CO calls, the system waits at least 1.0 0.5 sec second after seizing the CO line, before sending the increments dialing digits to the Central Office by default.
  • Page 147 4.1.1 Slot Assignment Value Range Parameter Description/Function Reference (default) Bell 1 - 15 sec Specifies the length of time in seconds the system Disappearance requires to confirm the disappearance of the bell signal Timer from local Central Office. Pulse Type 1.
  • Page 148: Properties (Ermt)

    4.1.1 Slot Assignment 4.1.1.3 Properties (ERMT) Used to set the parameters for the ERMT card. Value Range Parameter Description/Function Reference (default) Baud Rate 1. 1,200 b.p.s Specifies the data transmission speed from the ERMT (Modem Speed) 2. 9,600 b.p.s card to printer or personal computer. 3.
  • Page 149: Cpu Card Information

    4.1.1 Slot Assignment 4.1.1.4 CPU Card Information Value Range Parameter Description/Function Reference (default) Software Version (Display only) Displays the System ROM version. Area Code 0 - 31 Displays the indication of the jumper switch on CPU (Display only) card. The indication represents that for which area this system is made.
  • Page 150: Tsw Card Configuration

    4.1.1 Slot Assignment 4.1.1.5 TSW Card Configuration Value Range Parameter Description/Function Reference (default) Option Card Status Conference 1. Not Installed Displays whether an optional card is installed or not. Expansion Card 2. Installed (Display only) Digital OHCA Card System Clock 1.
  • Page 151 4.1.1 Slot Assignment Value Range Parameter Description/Function Reference (default) Clock 101 - 314 : T1 Displays the physical number of the T1/E1/BRI/PRI Configuration card which currently provides External Clock pulse. Master Card No. (Display only) Clock 101 - 314 : T1 Specifies the physical number of the T1/E1/BRI/PRI Configuration card which provides External Clock pulse to the system...
  • Page 152: Trunk Port Assignment

    4.1.2 Trunk Port Assignment Used to assign each trunk port in the system to one of up to 48 trunk groups. Value Range Parameter Description/Function Reference (default) Card No. XXX : YYY Specifies the physical number of the trunk card and its None XXX : Card No.
  • Page 153: Extension Port Assignment

    2. DSS Select this option when you connect a DSS console to the extension port. 3. TVP Select this option when a port of Panasonic TVP series Voice Processing System (one that supports D-PITS Integration) is connected to the extension port.
  • Page 154 4.1.3 Extension Port Assignment Value Range Parameter Description/Function Reference (default) Tel. Type Displays the model number of telephone set which is Mixed Station “Description / currently connected to the extension port. Capacities Function” (F/G) (Unknown) <Telephone type list> Unknown: Not connected or Single Line Telephone T30820 : APT (3 COs) T61620 : APT (6 COs) T123220 : APT (12 COs)
  • Page 155 4.1.3 Extension Port Assignment Value Range Parameter Description/Function Reference (default) 3 - 4 digits Specifies the DN (Directory Number = extension Numbering Plan consisting of 0-9 number) for the extension port. Sec. 4.2.2 (Blank) Group No. 1 - 128 Specifies the Extension Group number (1 - 128) to Extension Group which the extension port is assigned.
  • Page 156: Vps (Dpt) Port Assignment

    4.1.4 VPS (DPT) Port Assignment Used to assign parameters for VPS(DPT) ports. Up to eight Panasonic Voice Processing Systems (VPSs) can be connected to the system. Value Range Parameter Description/Function Reference (default) 1- 8 Specifies the device number of a Panasonic TVP series None Voice Processing System(VPS), which you are going to program.
  • Page 157 (Blank) Assignment [Note] Sec. 4.1.3 • This program tells the system which extension port is connected to the Panasonic TVP series Voice Processing System. This allows the system to send the proper Digital Integration information to these ports. Ext No.1 Specifies the extension number for B1 channel.
  • Page 158: Disa Port Assignment

    4.1.5 DISA Port Assignment Used to assign parameters for DISA ports. Value Range Parameter Description/Function Reference (default) Card No. 101 - 314 Displays the physical number of the DISA card which None (Display only) you are going to program. OGM Group No. 1 - 8 Specifies the OGM Group number (1 - 8) to which the OGM Group...
  • Page 159: System

    System Used to assign parameters which affect system-wide operation. 4-20 System Programming...
  • Page 160: Tenant

    4.2.1 Tenant Used to assign various parameters on a tenant (1 - 8) basis. Value Range Parameter Description/Function Reference (default) Tenant No. Specifies the tenant number which you are going to Tenant Service program. (F/G) DAY/NIGHT 1. Manual Specifies the Day/Night switching mode, Manual or Night Service Switching Mode 2.
  • Page 161 4.2.1 Tenant Value Range Parameter Description/Function Reference (default) (Auto Start Time) Specifies “Start” time of DAY / NIGHT service on a day of the week basis. (This setting is valid when “Auto mode” is selected in “DAY / NIGHT Switching Mode” setting) [Note] •...
  • Page 162 4.2.1 Tenant Value Range Parameter Description/Function Reference (default) System Speed 0-1000 Specifies the maximum number of Speed Dialing System Speed Dialing Entries in 20 codes codes available for each tenant. Dialing Max. increments Sec. 4.5.1 (Tenant 1:1000) [Note] (Tenant 2:1000) •...
  • Page 163: Numbering Plan

    4.2.2 Numbering Plan Used to assign the leading digits of extension numbers, and feature numbers for system features. Value Range Parameter Description/Function Reference (default) 1st Hundred 1-2 digits Specifies the leading 1 or 2 digits of the extension Flexible Block Extension consisting of 0-9 number.
  • Page 164 4.2.2 Numbering Plan Value Range Parameter Description/Function Reference (default) 7th Hundred 1-2 digits Same as parameters No.1 through 6. Flexible Block Extension consisting of 0-9 Numbering (Blank) (F/G) 16th Hundred Block Extension Operator Call 1-4 digits Specifies the feature number for calling the Operator. (U/M) p.
  • Page 165 4.2.2 Numbering Plan Value Range Parameter Description/Function Reference (default) Group Call 1-4 digits Specifies the feature number for answering a call (U/M) p. Pickup consisting of ringing at another extension in the same Extension 0-9, and # Group. (40) Directed Call ˝...
  • Page 166 4.2.2 Numbering Plan Value Range Parameter Description/Function Reference (default) Dial Call 1-4 digits Specifies the feature number for setting/canceling the (U/M) p. Pickup Deny consisting of Dial Call Pickup deny feature. Set/Cancel 0-9, and # (720) Data Line ˝ Specifies the feature number for setting/canceling the (U/M) p.
  • Page 167 4.2.2 Numbering Plan Value Range Parameter Description/Function Reference (default) Login / Logout 1-4 digits Specifies the feature number for Log-in/Log-out. (U/M) p. consisting of 0-9, and # (45) Call Back Off ˝ Specifies the feature number for canceling Automatic (U/M) p. (46) Callback Busy feature.
  • Page 168 4.2.2 Numbering Plan Value Range Parameter Description/Function Reference (default) Other PBX 01 1 - 2 digits Specifies the leading 1 or 2 digits of the other PBX Tie Lines consisting of extension numbers. (F/G) 0 - 9 If you employ PBX code method for TIE calls, this (Blank) programming is not required.
  • Page 169: Class Of Service (Cos)

    4.2.3 Class of Service (COS) Used to assign the Class of Service (COS) parameters. Value Range Parameter Description/Function Reference (default) COS No. 1-96 Specifies the COS number which you are going to COS No. program. Sec. 4.2.2 1 - 8 Specifies the Toll Restriction level (1-8) for each COS Toll number in Day / Night mode respectively.
  • Page 170 4.2.3 Class of Service (COS) Value Range Parameter Description/Function Reference (default) Transfer to CO 1. Enable Enables or disables “Call Transfer to Trunk” feature. (U/M) p. 2. Disable (Disable) Call FWD to CO 1. Enable Enables or disables “Call Forwarding to Trunk” feature. (U/M) p.
  • Page 171 4.2.3 Class of Service (COS) Value Range Parameter Description/Function Reference (default) Account Code 1. Optional Specifies one of the following three Account Code (U/M) p. Mode 2. Verify-Toll Entry modes. 3. Verify-All (Optional) 1. Option mode The extension user can enter any account code, if needed.
  • Page 172: Trunk Group Setting

    4.2.3 Class of Service (COS) 4.2.3.1 Trunk Group Setting Used to specify the trunk group number that the extension user can use for making a call. The following screen is shown on the display by clicking Trunk Group Setting button on “Class of Service” screen. Value Range Parameter Description/Function...
  • Page 173: System Timer

    4.2.4 System Timer 4.2.4.1 System Timer 1/2 Used to assign various system timers. Value Range Parameter Description/Function Reference (default) Hold Recall Time 0 - 240 sec Specifies the length of time in seconds that the system Hold Recall (60) is to wait before alerting the extension user who (F/G) held the call by Held Call Reminder ringing.
  • Page 174 4.2.4 System Timer Value Range Parameter Description/Function Reference (default) Call Duration 0 - 60 sec Specifies the length of time in seconds the system is to SMDR Count Start Time wait after sending all dialing digits to the Central (F/G) Office before starting the call duration count.
  • Page 175 4.2.4 System Timer Value Range Parameter Description/Function Reference (default) CO to CO Line 1 - 64 min Specifies the maximum time allowed for a call between (U/M) p. Call Duration (10) two outside parties (CO-to-CO line call). Time If this timer expires during a CO-to-CO line call, it will be disconnected.
  • Page 176: System Timer 2/2

    4.2.4 System Timer 4.2.4.2 System Timer 2/2 Value Range Parameter Description/Function Reference (default) Timed Reminder 30 - 240 sec Specifies the length of time in seconds the Timed (U/M) p. Ringing Time (30) Reminder alarm rings. Call Parking 0 - 1,800 sec Specifies the length of time in seconds the system is to (U/M) p.
  • Page 177 4.2.4 System Timer Value Range Parameter Description/Function Reference (default) DISA Delayed 0 - 6 rings Specifies the number of rings the system is to wait after DISA Answer Time receiving a DISA call before answering it. (F/G) [Note] • A DISA call is answered after a ringback tone is returned to the caller after the “DISA Delayed Answer Time”...
  • Page 178: Local Hunt Sequence

    4.2.5 Local Hunt Sequence Specifies the trunk group hunt sequence to be used when an extension user attempts to make an outside call by dialing the feature number for “Local CO Line Access / ARS” or by pressing a Loop-CO key. Hunting Order (1-48) Value Range Parameter...
  • Page 179: Trunk To Trunk Restriction

    4.2.6 Trunk to Trunk Restriction Used to allow or restrict the trunk-to-trunk relay function (routing a trunk call from one Trunk Group to another) on a trunk group basis. Refer to “TIE Lines - Alternate Routing” in the Features Guide for further information. Value Range Parameter Description/Function...
  • Page 180: System Option

    4.2.7 System Option 4.2.7.1 System Option 1/4 Used to assign system option parameters (No.1 – No.10). Value Range Parameter Description/Function Reference (default) Sound source 1. Ringback Tone Used to determine whether the system sends “Music on (U/M) p. during 2. Music on Hold Hold”...
  • Page 181 4.2.7 System Option Value Range Parameter Description/Function Reference (default) Limited call 1. Outgoing Specifies the type of calls which are restricted by Limited Call duration calls only “Limited Call Duration” setting. Duration 2. Both calls (F/G) [Note] • This setting applies to the extension on which “Time Limit of Outside Calls”...
  • Page 182: System Option 2/4

    4.2.7 System Option 4.2.7.2 System Option 2/4 Used to assign system option parameters (No.11 – No.20). Value Range Parameter Description/Function Reference (default) Sending 1. Enable Enables or disables sending pulse dialing signals during DISA pulse signal 2. Disable an outside call. (F/G) during CO call...
  • Page 183 4.2.7 System Option Value Range Parameter Description/Function Reference (default) Special dial 1. Enable Specifies whether or not the system notifies the tone after 2. Disable extension user by sending a special dial tone when the setting feature following features are assigned on their extension. Duration 1.
  • Page 184: System Option 3/4

    4.2.7 System Option 4.2.7.3 System Option 3/4 Used to assign system option parameters (No.21 – No.30). Value Range Parameter Description/Function Reference (default) Illegal 1. Send Specifies the treatment of the invalid DISA calls. DISA Number - reorder tone (F/G) DISA 2.
  • Page 185 4.2.7 System Option Value Range Parameter Description/Function Reference (default) Pressing DSS 1. Disconnect If set to “Hold,” the PT user engaged in a CO call can One-Touch key operation 2. Hold transfer the current call to another extension simply by Transfer by in CO talking pressing the DSS button associated with the destination...
  • Page 186: System Option 4/4

    4.2.7 System Option 4.2.7.4 System Option 4/4 Used to assign system option parameters (No.31 – No.35). Value Range Parameter Description/Function Reference (default) Answering 1. Enable Specifies whether or not an SLT user can answer a call- Call Waiting Call Waiting 2.
  • Page 187 4.2.7 System Option Value Range Parameter Description/Function Reference (default) GCOT 1. ON When a CO line is busied out manually by the Busyout 2. OFF-RING- Manager/ an Operater or automatically by the system, Looprelay the state of Loop Relay and Ring-FG are controlled by 3.
  • Page 188: Group

    Group Used to assign various group parameters. System Programming 4-49...
  • Page 189: Trunk Group

    4.3.1 Trunk Group Used to assign parameters for each trunk group. Value Range Parameter Description/Function Reference (default) Group No. 1-48 Specifies the trunk group number which you are going None to program. Tenant 1 - 8 Specifies a tenant number (1-8) to which the trunk Tenant group is assigned.
  • Page 190 4.3.1 Trunk Group Value Range Parameter Description/Function Reference (default) Line Hunting 1. Normal Specifies the hunting sequence of idle lines on a trunk Order 2. Reversal group basis. 3. Sequential (Normal) 1. Normal The system connects the user to an idle trunk line with the lowest physical number.
  • Page 191 4.3.1 Trunk Group Value Range Parameter Description/Function Reference (default) PBX dial tone 1. Enable Specifies whether or not the system sends the pseudo 2. Disable dial tone to the extension user who seizes a CO line. (Disable) [Note] • This assignment is required if the Central Office does not send a dial tone to the caller.
  • Page 192: Extension Group

    4.3.2 Extension Group Used to assign various parameters for up to 128 (1-128) Extension Groups. Value Range Parameter Description/Function Reference (default) Group No. 1-128 Specifies the Extension Group number which you are None (1), (128) going to program. 3 - 4 digits Specifies the FDN (Floating Directory Number) for consisting of 0-9 the Extension Group.
  • Page 193 4.3.2 Extension Group Value Range Parameter Description/Function Reference (default) Tenant No. 1 - 8 Specifies a tenant number (1-8) to which the Extension Tenant Group is assigned. Sec. 4.2.1 (Required if “Tenant Service” is employed.) Overflow Setting Destination 3 or 4 digits Specifies the destination extension where the call is consisting of 0-9 transferred to when all extensions in the Extension...
  • Page 194 4.3.2 Extension Group Value Range Parameter Description/Function Reference (default) UCD Setting Sec. 4.5.13 Time Table No. 1 - 32 Specifies the UCD Time Table number for the (None) UCD Group. (Assignable only when “ UCD” is specified in “Group Type” programming.) FWD No 1.
  • Page 195: Paging Group

    4.3.3 Paging Group Used to program up to 16 Paging Groups. Each Paging Group consists of more than one Extension Group. Value Range Parameter Description/Function Reference (default) Group No. 1-16 Specifies the Paging Group number which you are going to program. Extension 1 - 128 Specifies the Extension Group number which you are...
  • Page 196: Dil1:N Group

    4.3.4 DIL 1:N Group Used to program a list of up to 96 DIL I :N Groups. You can assign up to 12 extensions and / or Extension Groups per DIL 1:N Group so that an incoming outside call rings a multiple extensions simultaneously.
  • Page 197: Ogm Group

    4.3.5 OGM Group Used to assign parameters for OGM Groups (1-8). OGM resources on the DISA card can be grouped together as an OGM Group. Value Range Parameter Description/Function Reference (default) Group No. 1 - 8 Specifies the OGM Group number which you are going to program.
  • Page 198 4.3.5 OGM Group Value Range Parameter Description/Function Reference (default) Security Mode 1. None Specifies the Security Mode for DISA callers. 2. Trunk 3. All 1. None (Non security mode) (None) DISA callers can make both outside and intercom calls via DISA without restriction. 2.
  • Page 199: Line

    Line Used to assign various parameters for both trunk and extension lines. 4-60 System Programming...
  • Page 200: Trunk Line

    4.4.1 Trunk Line Used to assign various parameters for trunk lines. Value Range Parameter Description/Function Reference (default) Card No. XXX : YYY Specifies the physical number of the trunk card and its XXX : Card No. type, which you are going to program. (101-314) YYY : Card Type Port No.
  • Page 201 4.4.1 Trunk Line Value Range Parameter Description/Function Reference (default) Incoming Type 1. DIL Specifies how the incoming outside call via this trunk Direct In 2. DID line is routed to the destination in the system. Lines (DIL)/ 3. TIE DID/Tie (see right column) 1.
  • Page 202 4.4.1 Trunk Line Value Range Parameter Description/Function Reference (default) CPC signal 1. Enable Specifies whether CPC Detection on incoming CO calls 2. Disable is enabled or disabled. Detection (Enable) If enabled, the system disconnects the line with the time set in program “CPC Detection Time IN” when the CPC signal is detected.
  • Page 203 4.4.1 Trunk Line Value Range Parameter Description/Function Reference (default) DID/TIE Delete Digits 0 - 7 Specifies the number of digits to be deleted from the digits received from DID/DDI trunk/other PBX via DID/TIE lines. Insert Dial Max. 8 digits Specifies 1 - 8 digits number to be added to the digits consisting of 0-9 received from DID/DDI trunk (or other PBX) via DID (Blank)
  • Page 204: Extension Line

    4.4.2 Extension Line Used to assign parameters for extension lines. Value Range Parameter Description/Function Reference (default) Card No. XXX : YYY Specifies the physical number of the extension card and XXX : Card No. its type, which you are going to program. (101-314) YYY : Card Type Port No.
  • Page 205 4.4.2 Extension Line Value Range Parameter Description/Function Reference (default) COS No. 1 - 96 Specifies the COS (Class of Service) number to the extension. [Note] • COS is used to define a set of services available to the extension user. Mail Box No.
  • Page 206 4.4.2 Extension Line Value Range Parameter Description/Function Reference (default) Preferred Line Incoming 1. No Line Specifies the line to which the extension is connected 2. Ringing Line when it goes off-hook to answer a call. 3. Prime Line - ICM/PDN 4.
  • Page 207 Enables or disables Call Pickup Deny mode. Deny 2. Disable (Disable) Language 1. English Specifies the language shown on a PANASONIC 2. French display PT. The language is set for each extension, so (English) phones on the same system can display different languages.
  • Page 208: Flexible Co Key Assignment

    4.4.2 Extension Line 4.4.2.1 Flexible CO Key Assignment Used to determine the usage of flexible CO buttons on PTs. Value Range Parameter Description/Function Reference (default) (CO 1 : Loop-CO) Not Stored Key Assignment (Others : Not Stored) SINGLE-CO:Single CO button GROUP-CO: Group CO button LOOP-CO: Loop CO button DSS: Direct Station Selection button...
  • Page 209: Flexible Pf Key Assignment

    4.4.3 DSS Console 4.4.2.2 Flexible PF Key Assignment Used to determine the usage of flexible PF buttons on PTs. Value Range Parameter Description/Function Reference (default) (Not Stored) Not Stored Key Assignment ONE-TOUCH: One Touch Dial button FWD/DND: Call Forwarding / Do Not Disturb button SAVE: Saved Number Redial button ACCOUNT: Account Code entry button CONF: Conference button...
  • Page 210: Dss Console

    4.4.3 DSS Console Used to assign the paired extension for a DSS (Direct Station Selection) Console and the usage of DSS and PF buttons. Value Range Parameter Description/Function Reference (default) Pair Extension 3 - 4 digits Displays the extension number of the extension paired consisting of 0-9 with the DSS console.
  • Page 211: Flexible Dss Key Assignment

    4.4.3 DSS Console 4.4.3.1 Flexible DSS Key Assignment Used to determine the usage of flexible DSS button on DSS consoles. Value Range Parameter Description/Function Reference (default) Key Assignment (Not Stored) Specifies the usage of the flexible DSS buttons on a DSS Console.
  • Page 212: Flexible Pf Key Assignment

    4.4.3 DSS Console 4.4.3.2 Flexible PF Key Assignment Used to determine the usage of flexible PF buttons on DSS Consoles. Value Range Parameter Description/Function Reference (default) Key Assignment (Not Stored) Specifies the usage of PF (Programmable Feature) buttons on a DSS Console. <Options>...
  • Page 213: Doorphone

    4.4.4 Doorphone Used to assign the destination extensions for incoming calls from doorphones. Value Range Parameter Description/Function Reference (default) Card No. XXX : DPH Specifies the physical number of a doorphone card XXX : Card No. which you are going to program. (101-314) Port No.
  • Page 214: External Paging

    4.4.5 External Paging Used to assign parameters for External Paging Trunks. Pager No.1–2 Value Range Parameter Description/Function Reference (default) Pager No. 1, 2 Displays the Pager No. (Display only) Tenant No. 1 - 8 Specifies the tenant number to which the External Pager is assigned.
  • Page 215: Features

    Features Used to assign parameters for various system features. 4-76 System Programming...
  • Page 216: System Speed Dialing

    4.5.1 System Speed Dialing Used to program a list of up to 1000(000-999) frequently dialed numbers per tenant. Anyone in the same tenant can dial these numbers. Up to 2000 Speed Dialing codes can be shared among each tenant under the condition of up to 1000 codes per tenant.
  • Page 217: Phantom Extension

    4.5.2 Phantom Extension Used to register up to 448 Phantom Extension numbers. Value Range Parameter Description/Function Reference (default) Entry No. 001-448 Specifies the entry number of phantom extension in 48 codes number which you are going to program. increments (001 - 048) 3 - 4 digits Specifies the FDN (Floating Directory Number) for consisting of 0-9...
  • Page 218: Emergency Dial Code

    4.5.3 Emergency Dial Code Used to program a list of up to 10 emergency numbers that any extension in the system can dial at any time, regardless of dialing restrictions. Value Range Parameter Description/Function Reference (default) Dial Up to 8 digits Specifies emergency telephone numbers, such as “911,”...
  • Page 219: Quick Dialing

    4.5.4 Quick Dialing Used to store up to eight Quick Dial numbers. Value Range Parameter Description/Function Reference (default) Dial Up to 16 digits Specifies the extension number for Quick Dialing. consisting of 0-9, and #. [Note] (Blank) • Any extension user can use Quick Dialing number simply by dialing the feature number for “Quick Dial 1 - 8.”...
  • Page 220: Account Code

    4.5.5 Account Code Used to program a list of up to 1000 account codes which are used to identify incoming and outgoing outside calls for accounting and billing purposes. Value Range Parameter Description/Function Reference (default) Tenant No. 1 - 8 Specifies the tenant number to which a list of Account Codes is assigned.
  • Page 221: Special Carrier Code

    4.5.6 Special Carrier Code Used to program a list of up to 20 Special Carrier Codes. Value Range Parameter Description/Function Reference (default) Code Up to 10 digits Specifies special carrier access codes. consisting of 0-9, , # and X [Note] (Blank) •...
  • Page 222: Waiting Second Dial Tone Code

    4.5.7 Waiting Second Dial Tone Code Used to assign parameters for Waiting Second Dial Tone feature. Value Range Parameter Description/Function Reference (default) Mode 1. Enable Specifies whether Waiting Second Dial Tone (WSDT) 2. Disable Mode is enabled or disabled. (Disable) [Note] •...
  • Page 223: Absent Message

    4.5.8 Absent Message Used to program a list of up to nine absent messages. An absent message, if set by the extension user, is displayed on the calling extension's display PT to show the reason of absence (no answer). Value Range Parameter Description/Function Reference...
  • Page 224: Disa/Tie User Code

    4.5.9 DISA/TIE User Code Used to program a list of up to 32 DISA/TIE User Codes. Each code is appended with a unique COS level. Value Range Parameter Description/Function Reference (default) Code 4 - 10 digits Specifies the User Codes for DISA / TIE feature. consisting of 0-9 “0 through 9”...
  • Page 225: Voice Mail Integration

    Used to assign Integration Code and Voice Mail Command for Voice Mail Integration. Integration Code When DTMF tone Integration is activated, the KX-TD500 informs the VPS (Voice Processing System) of the state of the call (busy, answered, ringing, etc.) by sending a code with DTMF tone before sending the normal call progress tone (busy tone, ringback tone, etc.).
  • Page 226 4.5.10 Voice Mail Integration Value Range Parameter Description/Function Reference (default) Integration Codes The following parameters (up to 3 digits for each) can be programmed using “0 through 9,” “ ” and “#.” Ringback Tone Specifies the Ringback Tone code. Sent to the VPS when the extension it dialed is ringing. Busy Tone Specifies the Busy Tone code.
  • Page 227 4.5.10 Voice Mail Integration Value Range Parameter Description/Function Reference (default) Voice Mail Commands The following parameters (up to 16 digits for each) can be programmed using “ 0 through 9,” “. ,” “#” and “H.” Leave Message Specifies the Leave Message command. This command is transmitted to a VM port if a call is forwarded or intercepted and rerouted to the VM port.
  • Page 228: Voice Mail Integration 2/2

    4.5.10 Voice Mail Integration 4.5.10.2 Voice Mail Integration 2/2 Used to assign optional parameters for Voice Mail Integration. Value Range Parameter Description/Function Reference (default) DTMF signal 1. 80 msec Specifies the duration of the DTMF signals sent to the duration 2.
  • Page 229 4.5.10 Voice Mail Integration Value Range Parameter Description/Function Reference (default) Start AA service 1. Do not start Specifies whether the system starts the AA (Automated after FWD, 2. Start Attendant) Service or not if a CO call is directed to IRNA of CO call (Do not start) VPS by Call Forwarding or Intercept Routing.
  • Page 230: Caller Id Modification

    4.5.11 Caller ID Modification Used to modify the telephone number sent from the Central Office by Caller ID Service to make up a telephone number for callback purpose. Value Range Parameter Description/Function Reference (default) Local Area Code Up to 6 digits Specifies the area code of the location where your KX- consisting of 0-9 TD500 system is installed.
  • Page 231 4.5.11 Caller ID Modification Value Range Parameter Description/Function Reference (default) Digits to delete 0 - 9 Specifies the number of digits to be deleted from the for long telephone number (sent from the Central Office by distance calls Caller ID Service) to make up a telephone number for long distance call.
  • Page 232: Caller Id Registration

    4.5.12 Caller ID Registration Used to assign the Caller ID code (identification code of the calling party) to utilize Caller ID Service provided by a specific Central Office (CO). If an ID Code transmitted from CO is found in the Caller ID Code Table, the caller’s ID Code or a name given to the code is displayed on the display PT, allowing the called party to recognize the caller before answering a call.
  • Page 233: Ucd Time Table

    4.5.13 UCD Time Table If all extensions in a UCD group are busy, the incoming outside calls will be handled by the UCD Time Table procedure. Up to 32 UCD Time Tables, max.16 steps for each, can be assigned. Value Range Parameter Description/Function Reference...
  • Page 234: Toll Restriction

    Toll Restriction Used to assign TRS (Toll Restriction) Deny Codes and TRS Exception Codes. System Programming 4-95...
  • Page 235: Trs Deny Code

    4.6.1 TRS Deny Code Used to program a list of up to 400 TRS (Toll Restriction) Deny Codes - telephone numbers that extension users cannot dial. Value Range Parameter Description/Function Reference (default) TRS Level 2 - 6 Specifies a TRS (toll restriction) level. Entry No.
  • Page 236: Trs Exception Code

    4.6.2 TRS Exception Code Used to program a list of numbers that an extension is allowed to dial, even if these numbers are listed in a TRS Deny Code Table. Up to 200 TRS Exception codes can be assigned. Value Range Parameter Description/Function Reference...
  • Page 237: Ars (Automatic Route Selection)

    ARS (Automatic Route Selection) ARS (Automatic Route Selection) Used to assign ARS parameters. 4-98 System Programming...
  • Page 238: Time Table

    4.7.1 Time Table 4.7.1 Time Table Used to make up ARS time schedules. It is possible to split a day into four time zones (maximum) so that the least expensive line is selected for that time. Enter the starting time of each zone according to the service hours and charges offered by your carriers.
  • Page 239 4.7.2 Leading Digit Table 4.7.2 Leading Digit Table Used to determine the appropriate Route Plan Table number for a call by analyzing the extension user-dialed number. Up to 800 Leading Digit table numbers can be programmed in the system. Value Range Parameter Description/Function Reference...
  • Page 240 4.7.3 Routing Plan 4.7.3 Routing Plan Used to specify the Trunk Group number (01 - 48) and Modified Digit Table number (01 - 48) to be used for each route plan and time schedule. Up to 48 Routing Plan tables can be programmed in the system.
  • Page 241 4.7.4 Digit Modification 4.7.4 Digit Modification Used to modify the user-dialed number so that it matches the requirements of the carrier. Up to 48 Digit Modification tables can be programmed in the system. Value Range Parameter Description/Function Reference (default) Entry No. 01 - 48 Specifies the entry numbers of Digit Modification table in 8 entries...
  • Page 242 Private Network Private Network Used to assign parameters required to utilize TIE line service. System Programming 4-103...
  • Page 243 4.8.1 Routing Table 4.8.1 Routing Table Used to specify trunk groups and parameters required for making TIE calls. This table is referenced by the system to identify the trunk route, when an extension user made a TIE call by dialing the feature number for “TIE Line Access” or “Other PBX Extension number.” The first 3 digits (except TIE Line Access Code) of the dialed number decide a routing pattern appropriate for each call.
  • Page 244 4.8.1 Routing Table 4.8.1 Routing Table Value Range Parameter Description/Function Reference (default) Trunk Group No. 1 - 48 Specifies the trunk group hunt sequence to be used (Blank) when placing a TIE call. The sequence is commonly used by all tenants but trunk group will be skipped if it does not belong to the same tenant as the caller.
  • Page 245 DID (Direct Inward Dialing) Dial DID (Direct Inward Dialing) Dial Used to assign parameters required to utilize DID service. 4-106 System Programming...
  • Page 246 DID No. Up to 7 digits Specifies the DID number which will be sent from the consisting of 0-9 Central Office to the KX-TD500 system. (Blank) 3 - 4 digits Destination Specifies the extension number where a DID call comes (Blank) in during Day mode.
  • Page 247 4.10 Maintenance 4.10 Maintenance Used to assign parameters for system maintenance. 4-108 System Programming...
  • Page 248 4.10.1 External Modem 1/2 4.10.1 External Modem 1/2 The system supports an external modem plugged into the RS-232 port for remote system administration. Value Range Parameter Description/Function Reference (default) Manual Up to 80 Specifies Modem Manual Initialization Command. Initialization alphanumeric Command 1- 5 characters (1 - 5 : Blank)
  • Page 249 4.10.1 External Modem 2/2 4.10.1 External Modem 2/2 Value Range Parameter Description/Function Reference (default) Connection Up to 80 Displays Connection Message from Modem. Message alphanumeric characters Message 1 (CONNECT) Message 2 (Blank) Message 3 Message 4 Message 5 4-110 System Programming...
  • Page 250 4.10.1 External Modem 2/2 4.10.1 External Modem 2/2 Value Range Parameter Description/Function Reference (default) Disconnection Up to 80 Displays Disconnection Message from Modem. Message alphanumeric characters Message 1 (NO CARRIER) Message 2 (Blank) Message 3 Message 4 Message 5 System Programming 4-111...
  • Page 251 4.10.2 SMDR 4.10.2 SMDR Station Message Detail Recording (SMDR) automatically records detailed information for outside calls. Value Range Parameter Description/Function Reference (default) Format Page Length 4 - 99 lines Specifies the number of lines per page. (24) Used to match the SMDR output to the paper size being used in the printer.
  • Page 252 4.10.2 SMDR 4.10.2 SMDR Value Range Parameter Description/Function Reference (default) Duration Log Outgoing Calls 1. None Specifies the type of outgoing calls which will be 2. All printed to an SMDR printout. 3. Toll Only (All) 1. None : No printing 2.
  • Page 253 4.10.3 Power Failure Transfer 4.10.3 Power Failure Transfer Power Failure Transfer connects specific telephones (any SLT and a certain type of APT) to pre- determined CO lines in the event of system power failure. 1 -24 (24 pairs) Value Range Parameter Description/Function Reference...
  • Page 254 4.10.4 System Parameters 4.10.4 System Parameters Used to assign various system parameters. Value Range Parameter Description/Function Reference (default) System Time (Year) 00 - 99 Specifies the last two digits of the year by entering the (98) value directly. (Month) Jan-Dec Selects the month by clicking the small triangle.
  • Page 255 4.10.4 System Parameters 4.10.4 System Parameters Value Range Parameter Description/Function Reference (default) Remote FDN Up to 4 digits Specifies the FDN (Floating Directory Number) for consisting of 0-9 Remote Administration. (Blank) Password System 4 digits Specifies the password required for entering System programming of alphanumeric Programming mode and Maintenance from a Personal...
  • Page 256 4.10.4 System Parameters 4.10.4 System Parameters Value Range Parameter Description/Function Reference (default) Stop Bit: 1. 1 bit A stop bit code indicates the end of a bit string which composes a character. Select an appropriate value 2. 2 bits depending on the requirements of your printer or personal computer.
  • Page 257: Section 5 Utility

    Section 5 Utility This section provides the information necessary for testing, monitoring and maintaining the system using Windows machine in interactive format.
  • Page 258: Introduction

    Introduction Utility software is designed to diagnose and fix problems, and to output Traffic Measurement and Error Log information. This section describes the information necessary for testing, monitoring and maintaining the system using Windows machine in interactive format. The modular self-testing capabilities of the system allow most maintenance to be reduced to simple procedures.
  • Page 259 Diagnosis System Diagnosis program is used to test the system hardwares and pinpoint the problems caused by hardware defects. System Diagnosis program is classified into the following three types: • Card / Port Test (Section 5.2.1) • CPU Test (Section 5.2.2) •...
  • Page 260: Diagnosis

    Diagnosis 5.2.1 Card/Port Test (On-line diagnosis) Functions to be verified This test verifies the status of each card for the following items: Classification Target Card Test Item Card Test SLC/HLC/PLC/SLC-M/ LINK DLC/DHLC/ESLC/LCOT/ TYPE GCOT/DID/T1/ELCOT/AGC LINK TYPE POWER SUPPLY DISA LINK TYPE DISA-ROM DISA-RAM...
  • Page 261 - When a number of extension phones don’t function properly. • This test is available only in on-line mode. Refer to Section 2.10 “Starting Up the KX-TD500 System” for details about on-line and off-line. • The target card should be set to “OUS” status beforehand.
  • Page 262: Card/Port Test (On-Line Diagnosis)

    5.2.1 Card/Port Test (On-line diagnosis) 3. Click INS Status button of the target card. (Example: When a T1 card is installed in the Slot No.1 of the Basic Shelf) • The message “Change the card (101:T1) status?” is displayed. 4. Click OK . •...
  • Page 263: [Card Test]

    5.2.1 Card/Port Test (On-line diagnosis) [Card Test] 6. Click Card Test . • “Card Test” screen is displayed. 7. Click Execute . • After executing the test, the test result is displayed. Example: When a T1 card is installed in the Slot No. 101. Description Item Display...
  • Page 264: [Port Test]

    5.2.1 Card/Port Test (On-line diagnosis) [Port Test] 6. Click Port Test . • “Port Test” screen is displayed. 7. Specify the port number, or select “All.” • If you select “All,” all ports on the selected card will be tested at a time. 8.
  • Page 265: [Dtmf-G/R Test]

    5.2.1 Card/Port Test (On-line diagnosis) [DTMF-G/R Test] 6. Click DTMF-G/R Test . • “Generator/Receiver Test” screen is displayed. 7. Click Execute . • After executing the test, the test result is displayed. Example: When a T1 card is installed in the Slot No. 101. Description Item Display/Input Value...
  • Page 266: [Loop Back Test]

    5.2.1 Card/Port Test (On-line diagnosis) [Loop Back Test] 6. Click Loop Back Test . • “Loop Back Test” screen is displayed. 7. Specify “External” or “Internal.” 8. Click Execute . • Loop Back Test is executed between the Generator 1 and the Receiver 1. •...
  • Page 267: [Co-Extension Path Test]

    5.2.1 Card/Port Test (On-line diagnosis) [CO-Extension Path Test] This test is executed by selecting a trunk card in “Card Information” screen. A trunk port and an extension port are tested in pairs. 6. Click CO-Extension Path Test . • “CO-Extension Path Test” screen is displayed. 7.
  • Page 268 5.2.1 Card/Port Test (On-line diagnosis) Error Indication Table Error Message Description Loop current failure Loop current was not detected. Bell detection failure Bell signal was not detected. PB Generator failure PB Generator is not functioning properly. Hook signal detection failure Hooking signal was not detected.
  • Page 269: [Pits Path Test]

    5.2.1 Card/Port Test (On-line diagnosis) [PITS Path Test] 6. Click PITS Path Test . • “PITS Path Test” screen is displayed. 7. Specify the port number to be tested, or select “All.” • If you select “All,” all ports on the selected card will be tested at a time. 8.
  • Page 270: Cpu Test (Off-Line Diagnosis)

    Calenda IC Operation 1. Set the system to the off-line mode. • See Section 2.10 “Starting Up the KX-TD500 System” for details. 2. Point to “Utility” in the Main Menu and click. • The “Utility” drop-down menu is displayed. 3. Click “Diagnosis.”...
  • Page 271 5.2.2 CPU Test (Off-line diagnosis) 4. Click CPU . • “CPU Test” screen is displayed. 5. Click Execute . • After executing the test, the CPU Test Result is displayed. Description Item Display/Input Value Description Result The results of diagnosis. Error Indication See “Error Indication The details of an error.
  • Page 272: Tsw Test (Off-Line Diagnosis)

    OHCA TSW Operation 1. Set the system to the off-line mode. • See Section 2.10 “Starting Up the KX-TD500 System” for details. 2. Point to “Utility” in the Main Menu and click. • The “Utility” drop-down menu is displayed. 3. Click “Diagnosis.”...
  • Page 273: [Tsw Test]

    5.2.3 TSW Test (Off-line diagnosis) 4. Click TSW . • “TSW Test Menu” screen is displayed. [TSW Test] 5. Click TSW Test . • “TSW Test” screen is displayed. 6. Click Execute . • After executing the test, the TSW Test Result is displayed. Description Item Display/Input Value...
  • Page 274: [Expansion Conference Card Test]

    5.2.3 TSW Test (Off-line diagnosis) [TSW Test] (Continued) Error Indication Table Error Message Description Tone failure PB tone detector is not functioning properly. TSW 1 failure TSW 1 is abnormal. TSW 2 failure TSW 2 is abnormal. TSW 3 failure TSW 3 is abnormal.
  • Page 275: [Digital Ohca Card Test]

    5.2.3 TSW Test (Off-line diagnosis) Description Item Display/Input Value Description Result The results of diagnosis. Error Indication See “Error Indication The details of an error. Table.” Displayed only when Result is NG (no good). Error Indication Table Error Message Description Not installed Expansion Conference Card is not installed.
  • Page 276 5.2.3 TSW Test (Off-line diagnosis) [Digital OHCA Card Test] (Continued) Description Item Display/Input Value Description Result The results of diagnosis. Error Indication See “Error Indication The details of an error. Table.” Displayed only when Result is NG (no good). Error Indication Table Error Message Description Not installed...
  • Page 277: Traffic Information

    Traffic Information You can diaplay the traffic information on your Maintenance Console PC by downloading the traffic data measured at KX-TD500 System. Traffic Menu consists of the following six submenus. • Station (Section 5.3.1) • Trunk Group (Section 5.3.2) • Operator (Section 5.3.3) •...
  • Page 278 Traffic Information 3. Click START . • The Traffic Measurement begins. 4. Click STOP . • The Traffic Measurement stops. 5. Click VIEW . • “Traffic Information” screen is displayed. Title bar 6. Click the small triangle on the title bar and choose one of the six submenus. 7.
  • Page 279: Station

    5.3.1 Station Displays information on call activities of all extensions in the system. Description Item Description Start Time The Start Time of Traffic Measurment. (Date) Incoming Calls The number of calls (both extension and CO) coming in to the extensions. Answer calls The number of calls (both extension and CO) answered by the extensions.
  • Page 280: Trunk Group

    5.3.2 Trunk Group Displays information on call activities of trunk lines on a trunk group basis/all trunk groups. Description Item Description Group No. 1-48: Specifies a desired trunk group. All: Specifies all trunk groups at once. Start Time The Start Time of Traffic Measurment. (Date) Incoming Calls The number of calls (both extension and CO) coming in to the extensions.
  • Page 281: Operator

    5.3.3 Operator Displays information on call activities of operators on a tenant basis/all tenants. Description Item Description Tenant 1-8: Specifies a desired tenant. All: Specifies all tenants at once. Start Time The Start Time of Traffic Measurment. (Date) Incoming Calls The number of calls (both extension and CO) coming in to the extensions.
  • Page 282: Ucd (Uniform Call Distribution)

    5.3.4 UCD (Uniform Call Distribution) Displays information on call activities of extensions in a UCD group on each UCD group basis/all UCD groups. Description Item Description Group No. 1-128: Specifies a desired UCD group. All: Specifies all UCD groups at once. Start Time The Start Time of Traffic Measurment.
  • Page 283: Ogm

    5.3.5 Displays information on operating conditions of OGM resources in the system on an OGM group basis/all OGM groups. Description Item Description Group No. 1-8: Specifies a desired OGM group. All: Specifies all OGM groups at once. Start Time The Start Time of Traffic Measurment. (Date) Access Requested The requested times of the OGM resource (DISA, W-Up, UCD) access.
  • Page 284: System Status

    System Status System Status menu consists of the following three status indication screens. • System Status (Section 5.4.1) • Card Status (Section 5.4.2) • Port Status (Section 5.4.3) 5.4.1 System Status Screen Displays the current system status. Operation 1. Point to “Utility” in the Main Menu and click. •...
  • Page 285: System Status Screen

    5.4.1 System Status Screen 3. Click “System Status.” • “System Status” screen is displayed. Description Item Description Software Version Software's version Date Software production date Area Code Desitination Code SMDR Current status of SMDR Device CONF Trunks Current status of the basic Conference Trunk Additional CONF Current status of optional Conference Trunk card.
  • Page 286: Card Status Screen

    5.4.2 Card Status Screen Displays the current status of each service card. Operation 1. Point to “Utility” in the Main Menu and click. • The “Utility” drop-down menu is displayed. 2. Point to “System Status” in the Utility drop-down menu. •...
  • Page 287: Port Status Screen

    5.4.3 Port Status Screen Displays the current status of each service card. Operation 1. Point to “Utility” in the Main Menu and click. • The “Utility” drop-down menu is displayed. 2. Point to “System Status” in the Utility drop-down menu. •...
  • Page 288: Error Log

    Error Log When a system maintenance object begins to fail periodic testing, the system automatically generates an error record. Depending on the severity, the record is stored in one of the following two tables in the Error Log: Error Log - Major Up to 15 major error records are stored in this error log.
  • Page 289 Error Log 3. Click “Major.” • “Error Log - MJ(Major)” screen is displayed. 4. Click DETAIL . • “Log Detail” screen is displayed. Utility 5-33...
  • Page 290: Log File

    Log File Used to make an Error Log file (text format) automatically. Operation 1. Point to “Utility” in the Main Menu and click. • The “Utility” drop-down menu is displayed. 2. Click “Log File.” • “Log File” menu is displayed. 3.
  • Page 291 Section 6 Lists This section lists the tones, ring tones and default values of system programming.
  • Page 292 Tones / Ring Tones <TONE> 1 sec Confirmation Tone 1 Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback Tone 2 Do Not Disturb (DND) Tone CO-CO Line Call Limit...
  • Page 293 Tones / Ring Tones <TONE> 15 sec Hold Alarm Call Waiting Tone 1 (outside/intercom) 5 sec Call Waiting Tone 2 (outside) Call Waiting Tone 2 (intercom) 1 sec Outside Calls / Outside Call Hold Recall Intercom Calls / Intercom Hold Recall Doorphone Calls / Timed Reminder Callback Ringing...
  • Page 294 Default Values 1. Configuration (Section 4.1) PROGRAM DEFAULT 1.1 Slot Assignment (Section 4.1.1) Card Type Blank Status Blank 1.1.1 Properties (DHLC/ESLC/DLC) (Section 4.1.1.1) Pulse Type Type-A : Normal % Break Detection 16-96 ms Flash Detection Flash Detection Time 208-1016 ms LPR version (Display only) 1.1.2 Properties (ELCOT) (Section 4.1.1.2)
  • Page 295 Default Values PROGRAM DEFAULT 1.3 Extension Port Assignment (Section 4.1.3) Card No. (Display only) Attribute Tel. Type (Unknown) Blank Group No. Parallel/XDP None Status (Display only) 1.4 VPS (DPT) Port Assignment (Section 4.1.4) VPS Card None Type Blank Jack No. (Display only) Port No.
  • Page 296 Default Values PROGRAM DEFAULT Manager Extension DN Blank External Paging Tone Check [Enabled] Confirmation Tone Station or External Paging Check [Enabled] 2.2 Numbering Plan (Section 4.2.2) Numbering Plan See Pages 4-24 through 4-29. 2.3 Class of Service (COS) (Section 4.2.3) COS No.
  • Page 297 Default Values PROGRAM DEFAULT 2.4.2 System Timer (2/2) (Section 4.2.4.2) Timed Reminder Ringing Time 30 s Call Parking Recall Time 60 s TIE Inter Digit Time DISA Prolong Time 3 min DISA Delayed Answer Time 1 ring DISA Automated Attendant Time DISA IRNA Time 60 s Intercept Timer after OGM...
  • Page 298 Default Values 3. Group (Section 4.3) PROGRAM DEFAULT 2.7.3 System Option 3/4 (Section 4.2.7.3) 21. Illegal Number-DISA Send reorder tone 22. Illegal Number-DID Send reorder tone 23. Illegal Number-TIE Send reorder tone 24. Sending dial tone to TIE trunk Disable 25.
  • Page 299 Default Values PROGRAM DEFAULT Extension Call Hunting Enable Operator Setting Ringing Type Multi Call Priority CO call:1, IRNA:2, Recall:3, Extension:4 UCD Setting Time Table No. None FWD No Answer Disable Auto LOGOUT Mode 2 times Supervisor Extension Blank LOGIN Monitor Disable Call Waiting Tone Enable...
  • Page 300 Default Values PROGRAM DEFAULT CPC Signal-OUT Detection Disable Detection Time Type-A:None, Type-B:60 ms CPC Signal-IN Detection Enable Detection Time Type-A:400 ms, Type-B:160 ms Start Signal Type Wink Wink Signal Time-out 1,024 ms DID Receive Digit TIE Line Sending TIE Caller ID TIE-CO Security Mode DID/TIE Delete Digits...
  • Page 301 Default Values PROGRAM DEFAULT Data Line Mode Call Waiting Tone Type Tone 1 Call Pickup Deny Disable Language English Station Look Password Blank JOG Dial Speed Nomal 4.2.1 Flexible CO Key Assignment (Section 4.4.2.1) Key Assignment CO 1:Loop-CO, Others:Not Stored 4.2.2 Flexible PF Key Assignment (Section 4.4.2.2) Key Assignment Not Stored...
  • Page 302 Default Values PROGRAM DEFAULT 5.3 Emergency Dial Code (Section 4.5.3) Dial (1-10) 1:911, Others:Blank 5.4 Quick Dialing (Section 4.5.4) Dial (1-8) All:Blank 5.5 Account Code (Section 4.5.5) Tenant No. Entry No. 0001-0020 Code Blank TRS Level Blank 5.6 Special Carrier Code (Section 4.5.6) Code Blank 5.7 Waiting Second Dial Tone Code (Section 4.5.7)
  • Page 303 Default Values PROGRAM DEFAULT Get Message AA Service VM Service 5.10.2 Voice Mail Integration 2/2 (Section 4.5.10.2) DTMF signal duration 80 ms Pause timing before sending DTMF signal 1.5 s (Follow on ID) Pause timing before sending DTMF signal 1.5 s (RBT, BT) Turn off control of Message Waiting Lamp System...
  • Page 304 Default Values 7. ARS (Automatic Route Selection) (Section 4.7) PROGRAM DEFAULT 7.1 Time Table (Section 4.7.1) Time A-Time D Time-A=8:00AM, Time-B=5:00PM Time-C=9:00PM, Time-D=Disable 7.2 Leading Digit Table (Section 4.7.2) Entry No. (1-800) 001-020 Dial Blank Route Plan Table (1-48) 7.3 Routing Plan (Section 4.7.3) Plan No.
  • Page 305 Default Values 10. Maintenance (Section 4.10) PROGRAM DEFAULT 10.1 External Modem (Section 4.10.1) Manual Initialization Command 1-5 All:Blank Automatic Initialization Command ATQ0E0V1S0=1X0&D0 Connection Message (1-5) 1:CONNECT 2-5:Blank Disconnection Message (1-5) 1:NO CARRIER 2-5:Blank 10.2 SMDR (Section 4.10.2) Format Page Length (4-99) 24 lines Skip Perforation (0-95) 0 line(s)
  • Page 306 Word Length 8 bits Stop Bit 1 bit † : Available when the Digital Super Hybrid System is connected to a Digital Proprietary Telephone capable Panasonic Voice Processing System (one that supports Digital Proprietary Telephone integration; e.g. KX-TVP100). 6-16 Lists...
  • Page 307: Troubleshooting

    Section 7 Troubleshooting This section provides information for system and telephone troubleshooting.
  • Page 308: Installation

    Troubleshooting 7.1.1 Installation PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION Extension does not operate. Bad printed circuit board Exchange printed circuit board for (Extension Card). another printed circuit board. Bad connection between Take the extension and plug it into the system and extension. the same extension port using a short telephone cord.
  • Page 309 KX-TD500, set the A-A1 relay switch KX-TD500 extension of the telephone to “OFF.” Connection between the KX-TD500 and a single line telephone that is polari- ty-sensitive: CAUSE SOLUTION The “T” is connected to the “R.” Reverse the connections of the T/R.
  • Page 310: Operation

    Troubleshooting Connection between the central office and the KX-TD500: CAUSE SOLUTION (Continued from the CO lines are connected to the T2/T1. Reconnect the CO lines to previous page.) the T1/R1 or T2/R2 of the telephone jack using 2-con- ductor wiring.
  • Page 311 Troubleshooting PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION During a power failure, • A DPT or APT is con- • Disconnect the DPT or APT and extensions assigned for nected to the extension connect a single line telephone. power failure operation do port.
  • Page 312 Troubleshooting (B) If the system still does not operate properly, 1. Set the System Clear Switch to the “CLEAR” position. 2. Press the Reset Button with a pointed tool. 3. Return the System Clear Switch to the “NORMAL” posi- tion while the Power Indicator is flashing (approximately within 10 seconds).
  • Page 313 Kyushu Matsushita Electric Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Printed in Japan...

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