Hold Recall - Panasonic KX-TD500 Features Manual

General Features

Hold Recall

Description
Prevents a call on hold from being kept waiting longer than a pre-determined time. If the timer
expires, ringing or an alarm tone is sent to the extension user who held the call as a reminder.
If the extension is on-hook and its speakerphone (PT only) is off, the phone will ring (Hold
Recall Tone).
If the extension user is engaged in a call when the Hold Recall Time expires, an alarm tone is
sent from the built-in speaker of a PT or from the handset of an SLT at 15-second intervals
(Hold Alarm Tone).
In this case, Call Waiting feature should be enabled at the extension beforehand.
Conditions
• Hold Recall applies to the following calls:
— Calls on Consultation Hold
— Calls on Hold
— Calls on Exclusive Hold
• Automatic Disconnection
If an inside/outside call placed on hold is not retrieved within 30 minutes, it is automatically
disconnected.
• Hold Recall feature can be disabled by System Programming <Section 2.5 System Timer,
"Hold Recall Time" in the Programming Guide>.
• Hold Recall Tone Pattern
Hold Recall Tone is emitted as follows:
(1) Outside Call Hold Recall Tone
1 s
(2) Intercom Call Hold Recall Tone
1 s
• Hold Alarm Tone Pattern
If "Call Waiting" is enabled at the extension where the call is held, an alarm tone is emitted
as follows:
288
15 s
Features Guide