Extension Group - Panasonic KX-TD500 Features Manual

Extension Group

Description
To support efficient utilization of extensions, they can be grouped together as an Extension
Group. Any extension in the Extension Group can pick up a call ringing at another extension
within the same Extension Group (Call Pickup - Group).
Extension Group is used to direct incoming calls (both extension and outside) to a group of
answering extensions associated with the type of incoming calls.
Up to 128 Extension Groups can be created in the system.
The following seven different types of Extension Group can be created:
Group Type
Terminate If the called extension is busy, Station Hunting redirects the incoming call to an idle
extension within the same Extension Group. The extensions are searched in the
order of the extension port physical numbers (Installing additional cards may
change the order.) until reaching the extension with the highest physical number in
the group (Station Hunting Group - Terminate).
Circular If the called extension is busy, Station Hunting redirects the incoming call to an idle
extension within the same Extension Group. The extensions are searched in the
order (from lower to higher) of the extension port physical numbers (Installing
additional cards may change the order.) until an idle one is found (Station Hunting
Group - Circular).
Ring All the extensions in the Ring Group ring simultaneously.
Operator Within an Operator Group, an operator-seeking call (extension / outside) may come
in on a single operator (Single) or all operators in the group simultaneously (Multi)
depending on System Programming.
VM (Voice Mail) All the VM ports are searched until an idle one is found to permit VM Service.
AA (Automated All the AA ports are searched until an idle one is found to permit AA Service.
Attendant)
UCD (Uniform Successive calls go to a different extension each time a call is received. Extensions
Call are hunted in a circular way.
Distribution)
Conditions
• Log-in, Log-out
Members of an Extension Group (except Group Type: None) can leave the group
temporarily when they are away from their desks, to prevent calls being sent to their
extension (Log-out). They can return to the group when they are ready to answer a call
(Log-in).
• A single extension user cannot belong to two or more different Extension Groups at a time.
Features Guide
Description
General Features
29