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Problem
"This message contains
unrecognized
characters." is displayed.
"FD" is displayed.
"FE" is displayed.
"," is not displayed after you
display a message. An error
code is displayed.
11.3.9 If a power failure occurs
L The unit will not function.
L The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
L Fax transmission and reception will be interrupted.
L If delayed transmission (feature #25 on page 47) is programmed and a power failure prevents the document from
being sent at the set time, the document will be sent after power is restored.
L If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will
be printed stating which documents in memory have been erased.
Cause & Solution
L You have received a message which contains Chinese characters. Ask the
sender to write the message using non-Chinese characters.
L The unit could not connect to the SMS message centre. Confirm that the
correct SMS message centre numbers are stored (page 25). Confirm that
SMS is turned ON (page 25).
L An error occurred while sending the message. Try again.
L When an error code ("FD" or "FE") is displayed, "," will not be displayed
even if you have displayed the message.
11. Help
69
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