General Diagnosis Flowchart - HP ProLiant DL360 SERIES User Manual

General Diagnosis Flowchart

The General Diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not fix the
problem, use the following flowchart.
Item
1
2
3
4
5
6
7
8
Refer to
"Symptom Information (on page 97)"
"Loose Connections (on page 97)"
"Service Notifications (on page 97)"
Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
• "Hardware Problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or
on the HP website (http://www.hp.com/support).
• "Server Information You Need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or
on the HP website (http://www.hp.com/support).
• "Operating System Information You Need" in the HP
ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support).
"Contacting HP Technical Support or an Authorized Reseller" in
the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support).
Troubleshooting 101