Zanussi ZWF 14380G User Manual page 18

Problem
The machine does not fill:
The machine does not empty
and/or does not spin:
There is water on the floor:
Unsatisfactory washing re-
sults:
The door will not open:
18
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter are blocked.
• Clean the water inlet filters. (See "Cleaning the water inlet filters" for
more details).
The door is not properly closed.
• Close the door firmly.
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or a
that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Too much detergent or unsuitable detergent (creates too much foam) has
been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is
not always easy to see this as the water runs down the hose; check to
see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The filter has not been properly screwed in after cleaning action.
• Screw the filter fully in.
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the pilot light 8.2 goes off.
There is water in the drum.
• Select drain or spin programme to empty out the water.
Possible cause/Solution
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