Incompatible Hardware Option Service Check - Lexmark CS720 Service Manual

Action
Step 6
Check the controller board pins for damage, and replace if
necessary. See "Controller board removal" on page
Does the problem remain?

Incompatible hardware option service check

Action
Step 1
Warning—Potential Damage: Do not perform this step if the
printer is on.
a
Reseat the hardware option cables.
b
Check the cables for damage, and replace if necessary.
Does the problem remain?
Step 2
Check the firmware version of the hardware option if it is supported
by the engine firmware. Update the firmware if necessary.
Note: Contact the next level of support for the correct firmware
version.
Does the problem remain?
Step 3
Check the hardware option controller board pins for damage, and
replace if necessary.
Does the problem remain?
Hard disk failure service check
Action
Step 1
Delete unnecessary files:
•
Navigate to Settings > Print Settings > Utilities Menu
> Delete Downloads on Disk > Yes.
•
Enter the Configuration menu, and then navigate to Settings >
Jobs on Disk > Delete.
Does the problem remain?
357.
Diagnostic information
165
Yes No
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
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