Paper Jams; Avoiding Jams - Lexmark CS720 Service Manual

Action
Step 6
Check the isolation unit for dust or debris.
Is the isolation unit free of dust or debris?
Step 7
Remove the dust or debris.
Does the problem remain?
Step 8
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests > Deskew
b
Touch Start.
Does the motor run?
Step 9
Check the cable on the JMTR1 connector on the controller board
for proper connection and damage, and replace if necessary.
Does the problem remain?
Step 10
Replace the motor (deskew). See
page 299.
Does the problem remain?
Step 11
Check the condition of the deskew rollers.
Are the rollers free from excess wear, contamination, and damage?
Step 12
Clean or replace the rollers.
Does the problem remain?

Paper jams

Avoiding jams

Load paper properly
•
Make sure that the paper lies flat in the tray.
"Motor (deskew) removal" on
Diagnostic information
61
Yes No
Go to step 8. Go to step 7.
Go to step 8. The problem is
solved.
Go to step 11. Go to step 9.
Go to step 10. The problem is
solved.
Go to step 11. The problem is
solved.
Contact the next Go to step 12.
level of support.
Contact the next The problem is
level of support. solved.
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