Page 1 CS510 User's Guide April 2012 www.lexmark.com Machine type(s): 5027 Model(s): 610, 630...
Page 2: Table Of Contents
Contents Contents Safety information..................10 Learning about the printer.................12 Finding information about the printer....................12 Selecting a location for the printer......................13 Printer configurations..........................14 Using the Embedded Web Server......................15 Understanding the printer control panel............17 Using the printer control panel.......................17 Understanding the colors of the indicator and Sleep button lights............17 Understanding the home screen......................18 Using the touch-screen buttons......................19 Setting up and using the home screen applications........21...
Page 3 Contents Installing the printer software ..........................39 Updating available options in the printer driver ....................40 Attaching cables............................40 Networking..............................41 Preparing to set up the printer on an Ethernet network..................41 Installing the printer on an Ethernet network ....................42 Preparing to set up the printer on a wireless network..................43 Connecting the printer to a wireless network using Wi‑Fi Protected Setup ............44 Connecting the printer to a wireless network using the Embedded Web Server..........45 Verifying printer setup..........................45...
Page 4 Contents Printing......................68 Printing forms............................68 Printing a document..........................68 Printing a document ............................68 Printing in black and white ..........................68 Adjusting toner darkness ..........................69 Using Max Speed and Max Yield........................69 Printing from a flash drive........................70 Printing from a flash drive ..........................70 Supported flash drives and file types........................71 Printing confidential and other held jobs....................71 Storing print jobs in the printer ........................71 Printing confidential and other held jobs ......................72...
Page 5 Using Schedule Power Modes ........................127 Adjusting the brightness of the display ......................127 Recycling..............................128 Recycling Lexmark products ...........................128 Recycling Lexmark packaging..........................128 Returning Lexmark cartridges for reuse or recycling..................128 Securing the printer..................130 Using the security lock feature......................130 Statement of Volatility..........................130 Erasing volatile memory........................131 Erasing non‑volatile memory........................131...
Page 6 Checking the status of parts and supplies on the printer control panel............134 Checking the status of parts and supplies from the Embedded Web Server ..........134 Estimated number of remaining pages....................135 Ordering supplies..........................135 Using genuine Lexmark parts and supplies.....................135 Ordering toner cartridges ..........................135 Ordering imaging kits............................137 Ordering a waste toner bottle ........................137 Storing supplies.............................137...
Page 7 Contents [x]-page jam, open front door.......................167 [x]‑page jam, open front door to clear duplex..................168 [x]‑page jam, open tray [x]........................169 [x]‑page jam, clear manual feeder......................171 [x]‑page jam, clear multipurpose feeder....................171 Troubleshooting..................174 Understanding the printer messages....................174 Adjusting color ..............................174 Change [paper source] to [custom type name] ....................174 Change [paper source] to [custom string] ......................174 Change [paper source] to [paper type] [paper size] ..................174 Close door ...............................174...
Page 8 Memory full [38] .............................180 Network [x] software error [54] ........................180 Not enough free space in flash memory for resources [52] ................180 Non-Lexmark [color] [supply type], see User's Guide [33.xy].................180 PPDS font error [50]............................181 Reinstall missing or unresponsive [color] cartridge [31.xy] ................181 Reinstall missing or unresponsive black and color imaging kit [31.xy] ............181...
Page 9 Contents Prints on color transparencies appear dark when projected .................219 The color of the print does not match the color of the original file ...............219 The print appears tinted ..........................220 Embedded Web Server does not open....................220 Contacting customer support........................221 Notices.....................223 Product information..........................223 Edition notice............................223 Power consumption..........................228...
Page 10: Safety Information
If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 11 Safety information CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems.
Page 12: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
Page 13: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark Support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 14: Printer Configurations
If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 15: Using The Embedded Web Server
Learning about the printer Printer control panel Standard bin 250-sheet tray (Tray 1) Manual feeder Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) Note: This tray is standard on the CS410dtn and CS510dte models. Optional 550-sheet tray (Tray 3) Using the Embedded Web Server Note: This feature is available only in network printers or printers connected to print servers.
Page 16 Learning about the printer – If you are using a proxy server, then temporarily disable it to load the Web page correctly. Open a Web browser, and then type the printer IP address in the address field. Press Enter. The Embedded Web Server page appears.
Page 17: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the printer control panel Use the Display • Show the status of the printer. • Set up and operate the printer. Home button Go to the home screen. Keypad Enter numbers, letters, or symbols on the printer.
Page 18: Understanding The Home Screen
Understanding the printer control panel Indicator light color and its corresponding printer status Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention.
Page 19: Using The Touch-Screen Buttons
Understanding the printer control panel Touch View, select, or print photos and documents from a flash drive. Note: This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer. Menus Access printer menus.
Page 20 Understanding the printer control panel Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down. Accept button Save a setting. Cancel button • Cancel an action or a selection. • Return to the previous screen. Other touch-screen buttons Touch Return to the home screen.
Page 21: Setting Up And Using The Home Screen Applications
Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. To learn more, visit www.lexmark.com or inquire at your point of purchase. Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.
Page 22: Activating The Home Screen Applications
Embedded Web Server, see “Accessing the Embedded Web Server” on page 21. For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com, and then click SELECT YOUR PRODUCT > Do either of the following: •...
Page 23: Understanding Eco-Settings
Setting up and using the home screen applications Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 24: Exporting And Importing A Configuration
Setting up and using the home screen applications Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen.
Page 25: Additional Printer Setup
You can customize your printer connectivity and memory capacity by adding optional cards. Available internal options Memory cards • DDR3 DIMM • Flash memory – Fonts – Firmware • Forms Barcode • Prescribe • IPDS • Hard disk This internal option is available only in CS510 printer model.
Page 26: Accessing The Controller Board
Additional printer setup Accessing the controller board CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 27 Additional printer setup Memory card connector Hard drive connector Flash memory or font card connector Reattach the cover.
Page 28: Installing A Memory Card
Additional printer setup Turn the screws clockwise to lock the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 29 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Close the controller board access cover.
Page 30: Installing An Optional Card
Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 31 Additional printer setup Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board access door.
Page 32: Installing A Printer Hard Disk
Additional printer setup Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 33 Additional printer setup Locate the appropriate connector on the controller board. Align the standoffs of the printer hard disk to the holes in the controller board, and then press the printer hard disk down until the standoffs are in place. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
Page 34 Additional printer setup Close the controller board access cover. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver”...
Page 35: Removing A Printer Hard Disk
Additional printer setup Removing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 36: Installing Hardware Options
Additional printer setup Remove the printer hard disk by pulling it away from the controller board. Set aside the printer hard disk. Close the controller board access cover. Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more trained personnel to lift it safely.
Page 37: Installing An Optional Tray
Additional printer setup Installing an optional tray The printer supports two additional input sources: an optional 550‑sheet tray and a 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 38 Additional printer setup Align the 650‑sheet duo tray with the optional 550‑sheet tray, and then lower it into place. Align the printer with the 650‑sheet duo tray, then lower the printer into place.
Page 39: Setting Up The Printer Software
Additional printer setup Install the dust cover. Note: When the printer software and any options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver”...
Page 40: Updating Available Options In The Printer Driver
Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed. Using the Internet Go to the Lexmark Web site at http://support.lexmark.com. Navigate to: SUPPORT & DOWNLOADS > select your printer > select your operating system Download the printer driver, and then install the printer software.
Page 41: Networking
Additional printer setup Use the Rear USB port Attach a keyboard to the printer. USB printer port Connect the printer to a computer. Ethernet port Connect the printer to a network. USB wireless port Attach an optional wireless network adapter. Security lock port Lock the system controller board.
Page 42: Installing The Printer On An Ethernet Network
Additional printer setup • The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember. You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network.
Page 43: Preparing To Set Up The Printer On A Wireless Network
Additional printer setup Add the printer. • For IP printing: From the Apple menu, navigate to either of the following: – System Preferences > Print & Scan – System Preferences > Print & Fax Click +. Click the IP tab. Type the printer IP address in the address field, and then click Add.
Page 44: Connecting The Printer To A Wireless Network Using Wi-Fi Protected Setup
Additional printer setup • 802.1X user name and password • Certificates – No security If your wireless network does not use any type of security, then you will not have any security information. Note: Using an unsecured wireless network is not recommended. Notes: –...
Page 45: Connecting The Printer To A Wireless Network Using The Embedded Web Server
Additional printer setup Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with your wireless network adapter.
Page 46: Printing A Network Setup Page
Additional printer setup Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the home screen, navigate to: >...
Page 47: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media This chapter covers the selection and handling of paper and specialty media. Proper selection and loading of media can improve how reliably documents print. For more information, see “Avoiding jams” on page 162 and “Storing paper” on page 64.
Page 48 Loading paper and specialty media If the paper is longer than letter‑size paper, then push the length guide tab at the back of the tray to extend it. Squeeze the length guide tab, and then slide the guide to the correct position for the size of the paper being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide.
Page 49 Loading paper and specialty media Squeeze and slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of the tray to help position the guides. Flex the sheets back and forth to loosen them.
Page 50: Loading The 650-Sheet Duo Tray
Loading paper and specialty media Load the paper stack with the recommended printable side faceup. Place the paper guides securely against the edges of the paper. Insert the tray. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
Page 51: Loading The Multipurpose Feeder
Loading paper and specialty media Length guide tab Paper size indicator Width guide tab Loading the multipurpose feeder Push the multipurpose feeder latch to the left.
Page 52 Loading paper and specialty media Open the multipurpose feeder. Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 53 Loading paper and specialty media • Flex a stack of envelopes back and forth to loosen them. Straighten the edges on a level surface. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. Locate the maximum paper fill indicator and tab.
Page 54: Loading The Manual Feeder
Loading paper and specialty media • Load envelopes with the flap side up and against the right side of the paper guide. Notes: • Do not load or close the multipurpose feeder while a job is printing. • Load only one size and type of paper at a time. •...
Page 55: Linking And Unlinking Trays
Loading paper and specialty media • Load envelope with the flap side up and against the right side of the paper guide. Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
Page 56: Creating A Custom Name For A Paper Type
Loading paper and specialty media • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > Paper Menu. Change the paper size and type settings for the trays you are linking. •...
Page 57 Loading paper and specialty media Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 58: Paper And Specialty Media Guide
Paper and specialty media guide Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex the sheets to prevent them from sticking together.
Page 59 Paper and specialty media guide Source Printing Printable side Paper orientation Multipurpose feeder One‑sided Facedown Load the sheet with the top edge entering the printer first. Multipurpose feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer first. Manual feeder One‑sided Facedown...
Page 60: Tips On Using Transparencies
Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported. For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. When printing on labels: •...
Page 61: Paper Guidelines
Paper and specialty media guide • Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 230°C (446°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi‑liquid and volatile components into the printer.
Page 62: Unacceptable Paper
Paper and specialty media guide Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60–90‑g/m (16–24‑lb) bond paper, grain long paper is recommended.
Page 63: Using Recycled Paper And Other Office Papers
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 64: Storing Paper
(16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 65 Paper and specialty media guide Paper size and Standard Manual 650‑sheet duo tray 550‑sheet Duplex dimension 250‑sheet tray feeder tray mode 550‑sheet tray Multipurpose feeder 210 x 297 mm (8.3 x 11.7 in.) 148 x 210 mm (5.83 x 8.3 in.) 105 x 148 mm (4.1 x 5.8 in.) JIS B5...
Page 66 Paper and specialty media guide Paper size and Standard Manual 650‑sheet duo tray 550‑sheet Duplex dimension 250‑sheet tray feeder tray mode 550‑sheet tray Multipurpose feeder Universal 76 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.) Universal 148 x 210 mm (5.8 x 8.3 in) to 216 x 356 mm...
Page 67: Supported Paper Types And Weights
Paper and specialty media guide Supported paper types and weights Notes: • Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper as the 550‑sheet tray.
Page 68: Printing
Printing Printing Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 69: Adjusting Toner Darkness
Printing > Settings > Print Settings > Quality Menu > Print Mode > Black Only > Adjusting toner darkness Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 70: Printing From A Flash Drive
Printing Using the printer control panel From the home screen, navigate to: > Settings > Print Settings > Setup Menu From the Printer Usage list, select Max Speed or Max Yield. Touch Submit. Printing from a flash drive Printing from a flash drive Notes: •...
Page 71: Supported Flash Drives And File Types
Printing From the printer control panel, touch the document you want to print. Touch the arrows to specify the number of copies for printing, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
Page 72: Printing Confidential And Other Held Jobs
Printing Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel.
Page 73: Printing Information Pages
Printing For Macintosh users With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the print options or Copies & Pages pop‑up menu, choose Job Routing. Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential print job, also enter a four‑digit PIN.
Page 74: Canceling A Print Job From The Computer
Printing Canceling a print job from the computer For Windows users Open the printers folder. Click , or click Start and then click Run. In the Start Search or Run dialog, type control printers. Press Enter, or click OK. Double‑click the printer icon. Select the print job you want to cancel.
Page 75: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Note: Some menus are available only in select printer models. Supplies Paper Menu Reports Network/Ports Cyan Cartridge Default Source Menu Settings Page Active NIC Magenta Cartridge Paper Size/Type Device Statistics Standard Network or Network [x] Yellow Cartridge Network Setup Page...
Page 76: Supplies Menu
Show the status of the black or color imaging kit. Nearly Low Very Low Replace Missing Defective Missing or Unresponsive Unsupported Non‑genuine Lexmark Imaging Kit Waste Toner Bottle Show the status of the waste toner bottle. Near Full Replace Missing Maintenance Kit Show the status of the maintenance kit.
Page 77: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to Manual Envelope appear as a menu setting.
Page 78: Statement
Understanding the printer menus MP Feeder Size Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to Cassette in order for MP Letter Feeder Size to appear as a menu.
Page 79 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the US factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded.
Page 80: Configure Mp Menu
Understanding the printer menus Configure MP menu Configure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette configures the First multipurpose feeder as the automatic paper source. •...
Page 81 Understanding the printer menus Glossy Texture Specify the relative texture of the glossy paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Heavy Glossy Texture Specify the relative texture of the heavy glossy paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture...
Page 82: Paper Weight Menu
Understanding the printer menus Custom [x] Texture Specify the relative texture of the custom paper loaded. Smooth Notes: Normal • Normal is the factory default setting. Rough • The options appear only if custom type is supported. Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded.
Page 83 Understanding the printer menus Envelope Weight Specify the relative weight of the envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Heavy is the factory default setting. Normal Heavy Letterhead Weight...
Page 84: Paper Loading Menu
Understanding the printer menus Paper Loading menu Cardstock Loading Determine and set two‑sided printing for all print jobs that specify Cardstock as the paper type. Recycled Loading Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Duplex Glossy Loading Determine and set two‑sided printing for all print jobs that specify...
Page 85: Custom Types Menu
Understanding the printer menus Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from Printing Preferences or the Print dialog.
Page 86: Reports Menu
Understanding the printer menus Portrait Width Set the width for portrait orientation. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments.
Page 87: Network/Ports Menu
Understanding the printer menus Print Fonts Print a report in English of all the fonts available for the printer language currently set in the printer. PCL Fonts PostScript Fonts Note: A separate list is available for PCL and PostScript emulations. Each emulation report contains print samples and information about the available fonts for each language.
Page 88: Reports Menu
Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Auto Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 89: Network Card Menu
Understanding the printer menus Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card View Card Status View the connection status of the network card.
Page 90: Ipv6 Menu
Understanding the printer menus Enable BOOTP Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP Specify the Zero Configuration Networking setting. Note: Yes is the factory default setting. Enable FTP/TFTP Enable the built-in FTP server, which lets you send files to the printer using File Transfer Protocol.
Page 91: Wireless Menu
Understanding the printer menus View Hostname Set the host name. Note: These settings can be changed only from the Embedded Web View Address Server. View Router Address Enable DHCPv6 Enable DHCPv6 in the printer. Note: On is the factory default setting. Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter.
Page 92: Appletalk Menu
Understanding the printer menus AppleTalk menu Note: This menu is available only in printer models connected to a wired network or when an optional network card is installed. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup > AppleTalk •...
Page 93 Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: Auto • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.
Page 94: Smtp Setup Menu
Understanding the printer menus ENA Gateway Set the gateway information for an external print server. yyy.yyy.yyy.yyy Note: This menu is available only when the printer is attached to an external print server through the USB port. SMTP Setup menu Primary SMTP Gateway Specify SMTP server gateway and port information.
Page 95: Security Menu
Understanding the printer menus Security menu Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Login failures Failure time frame Notes: Lockout time •...
Page 96: Disk Wiping Menu
Understanding the printer menus Repeat Job Expiration Set a time limit on how long the printer stores print jobs. 1 hour 4 hours 24 hours 1 week Verify Job Expiration Set a time limit on how long the printer stores print jobs needing verification. 1 hour 4 hours 24 hours...
Page 97: Security Audit Log Menu
Understanding the printer menus Security Audit Log menu Export Log Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, attach a flash drive to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer.
Page 98: Settings Menu
Understanding the printer menus Settings menu Setup menu Printer Language Set the default printer language. PCL Emulation Notes: PS Emulation • PS Emulation is the factory default setting. PS Emulation uses a PS interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing print jobs.
Page 99 Understanding the printer menus Black Only Mode Set the printer to print text and graphics using only the black toner cartridge. Notes: • Off is the factory default setting. • The setting value does not affect the ability of the printer to generate color output from flash drive print jobs.
Page 100: General Settings
Understanding the printer menus General Settings General Settings menu Display Language Set the language of the text that appears on the printer display. English Note: Not all languages are available for all printer models, and Francais you may need to install special hardware for those languages to appear.
Page 101 Understanding the printer menus Quiet Mode Reduce the amount of noise produced by the printer. Quiet Mode Notes: • Off is the factory default setting. This setting supports the performance specifications for your printer. • On configures the printer to produce as little noise as possible.
Page 102 Understanding the printer menus Paper Sizes Specify the unit of measurement for paper sizes. Notes: Metric • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. Displayed Information Specify what is displayed on the upper left and right corners of the home screen.
Page 103 Understanding the printer menus Displayed Information (Continued) Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors. Paper Jam Select from the following options: Load Paper Display Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry]...
Page 104 Understanding the printer menus Time Format Format the printer time. 12 hour A.M./P.M. Note: “12 hour A.M./P.M.” is the factory default setting. 24 hour clock Screen Brightness Specify the brightness of the display. 20–100 Note: 100 is the factory default setting. Audio Feedback Specify whether icons and buttons have audio feedback.
Page 105 Understanding the printer menus Timeouts (Continued) Set the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state. Sleep Mode Disabled Notes: 1–180 • 30 is the factory default setting. •...
Page 106 Understanding the printer menus Timeouts (Continued) Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print Print Timeout job. Disabled 1–255 Notes: • 90 is the factory default setting. •...
Page 107 Understanding the printer menus Print Recovery (Continued) Specify whether the printer reprints jammed pages. Jam Recovery Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the Auto pages is needed for other printer tasks. •...
Page 108: Flash Drive
Understanding the printer menus Factory Defaults Restore the printer settings to the factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore Now restores all printer settings to the factory default settings except Network/Ports menu settings.
Page 109 Understanding the printer menus Paper Saver Orientation Specify the orientation of a multiple‑page document. Auto Notes: Landscape • Auto is the factory default setting. The printer chooses between portrait and Portrait landscape. • This setting affects jobs only when Paper Saver is set to any value other than Off.
Page 110: Print Settings
Understanding the printer menus Blank Pages Specify whether blank pages are inserted in a print job. Do Not Print Note: Do Not Print is the factory default setting. Print Print Settings Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default setting for all print jobs.
Page 111 Understanding the printer menus Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job when Between Pages Collate is set to On.
Page 112: Quality Menu
Understanding the printer menus Quality menu Print Mode Specify whether images are printed in black and white or in color. Color Notes: Black Only • Color is the factory default setting. • The printer driver is capable of overriding this setting. Color Correction Adjust the color output on the printed page.
Page 113 Understanding the printer menus RGB Brightness Adjust the printed output either by lightening or darkening it. You can conserve toner ‑6 to 6 by lightening the output. Note: 0 is the factory default setting. RGB Contrast Adjust the contrast of printed objects. 0–5 Note: 0 is the factory default setting.
Page 114 Understanding the printer menus Manual Color Customize the RGB color conversions. RGB Image Select from the following options: RGB Text Vivid RGB Graphics sRGB Display Display—True Black sRGB Vivid Notes: • sRGB Display is the factory default setting for RGB Image. This applies a color conversion table to an output that matches the colors displayed on a computer monitor.
Page 115: Job Accounting Menu
Understanding the printer menus Job Accounting menu Note: This menu appears only when a formatted, non-defective printer hard disk is installed. Make sure the printer hard disk is not read/write‑ or write‑protected. Job Accounting Log Determine and set if the printer creates a log of the print jobs it receives. Note: Off is the factory default setting.
Page 116: Utilities Menu
Understanding the printer menus E‑mail to Send Logs Specify the e‑mail address to which the device sends job accounting logs. Log File Prefix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix.
Page 117: Postscript Menu
Understanding the printer menus Coverage Estimator Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors.
Page 118: Pcl Emul Menu
Understanding the printer menus Image Smoothing Enhance the contrast and sharpness of low‑resolution images and smoothen their color transitions. Notes: • Off is the factory default setting. • Image Smoothing has no effect on images that are 300 dpi or higher in resolution.
Page 119 Understanding the printer menus PCL Emulation Settings Specify the orientation of text and graphics on a page. Orientation Notes: Portrait • Portrait is the factory default setting. It prints text and graphics parallel to Landscape the short edge of the page. •...
Page 120: Html Menu
Understanding the printer menus Tray Renumber Show the factory default setting assigned to each tray or feeder. View Factory Defaults MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPaper Default = 2...
Page 121: Image Menu
Understanding the printer menus Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...
Page 122: Help Menu
The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Description...
Page 123: Saving Money And The Environment
Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
Page 124: Saving Energy
Saving money and the environment Saving energy Using Eco‑Mode Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 125: Adjusting Sleep Mode
Saving money and the environment Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is printed. Use factory default settings.
Page 126: Using Hibernate Mode
Saving money and the environment Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 127: Using Schedule Power Modes
Saving money and the environment Using the printer control panel From the printer control panel, navigate to: > Settings > General Settings > Timeouts > Hibernate Timeout Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode. Touch Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state.
Page 128: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 129 Saving money and the environment To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: Go to www.lexmark.com/recycle. From the Toner Cartridges section, select your country or region.
Page 130: Securing The Printer
Securing the printer Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data.
Page 131: Erasing Volatile Memory
Securing the printer • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed.
Page 132: Erasing Printer Hard Disk Memory
Lexmark security Web page or see the Embedded Web Server Administrator’s Guide. Go to http://support.lexmark.com, and then navigate to: Support & Downloads > Tech Library > Manuals & Guides In the Keyword field, type Embedded Web Server, and then click Filter.
Page 133: Configuring Printer Hard Disk Encryption
Securing the printer Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
Page 134: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 135: Estimated Number Of Remaining Pages
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
Page 136 Cyan 701XC 702XC 708XC Magenta 701XM 702XM 708XM Yellow 701XY 702XY 708XY For more information on countries located in each region, visit www.lexmark.com/regions. Regular toner cartridges Item Worldwide High yield regular toner cartridges Black 700H1 Cyan 700H2 Magenta 700H3 Yellow...
Page 137: Ordering Imaging Kits
Maintaining the printer Ordering imaging kits Item All countries and regions Black imaging kit 700Z1 Color imaging kit 700Z5 Ordering a waste toner bottle Item All countries and regions Waste toner bottle C540X75G Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 138: Replacing Supplies
Maintaining the printer Replacing supplies Replacing the waste toner bottle Top door Waste toner bottle Right side cover Front door Unpack the replacement waste toner bottle. Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 139 Maintaining the printer Slide the release latch on the right side of the printer, and then open the top door. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.
Page 140 Maintaining the printer Seal the used waste toner bottle in the enclosed packaging. For more information, see “Recycling Lexmark products” on page 128. Insert the replacement waste toner bottle. Insert the right side cover.
Page 141: Replacing A Black And Color Imaging Kit
Maintaining the printer Close the top door. Close the front door. Replacing a black and color imaging kit Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 142 Maintaining the printer Slide the release latch on the right side of the printer, and then open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit. Remove the right side cover.
Page 143 Maintaining the printer Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
Page 144 Seal the used imaging kit in the bag that the replacement imaging kit came. For more information, see “Recycling Lexmark products” on page 128. Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units . Dispose only the black developer unit.
Page 145 Maintaining the printer Remove the red packing strip and the attached fabric from the developer units. Gently insert the yellow, cyan, magenta, and black developer units. Note: Make sure each developer unit is inserted into a matching color slot. Remove the red packing strip from the imaging kit. Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit.
Page 146 Maintaining the printer Align, and then insert the imaging kit. Gently, but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
Page 147 Maintaining the printer Insert the waste toner bottle. Insert the right side cover.
Page 148 Maintaining the printer Insert the toner cartridges. Close the top door. Close the front door.
Page 149: Replacing Toner Cartridges
Maintaining the printer Replacing toner cartridges Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty. Note: Reduced print quality may result from using non‑Lexmark toner cartridges. Slide the release latch on the right side of the printer, and then open the top door.
Page 150 Align the new toner cartridge, and then press the cartridge down until it fits into place. Close the top door. Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing. For more information, see “Recycling Lexmark products” on page 128.
Page 151: Replacing A Developer Unit
Maintaining the printer Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer. Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 152 Maintaining the printer Lift the toner cartridge handle, and then gently pull it from the imaging kit. Remove the right side cover.
Page 153 Maintaining the printer Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops. Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 154 Maintaining the printer Remove the used developer unit. Gently shake the replacement developer unit side‑to‑side before removing it from its packaging. Remove the red shipping cover from the developer unit. Insert the developer unit.
Page 155 Maintaining the printer Align, and then insert the imaging kit. Gently, but firmly push the blue levers down until the imaging kit fits into place. Note: Make sure that the imaging kit is fully seated.
Page 156 Maintaining the printer Replace the waste toner bottle. Insert the right side cover.
Page 157 Maintaining the printer Insert the toner cartridges. Close the top door. Close the front door. Seal the used developer unit in the bag that the replacement developer unit came in before disposing. For more information, see “Recycling Lexmark products” on page 128.
Page 158: Moving The Printer
Maintaining the printer Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 159: Managing The Printer
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
Page 160: Modifying Confidential Print Settings
Managing the printer • The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
Page 161: Copying Printer Settings To Other Printers
Managing the printer Copying printer settings to other printers Note: This feature is available only in network printers. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 162: Clearing Jams
Clearing jams Clearing jams Jam error messages appear on the printer control panel display and include the area of the printer where the jam occurred. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper •...
Page 163: Use Recommended Paper
Clearing jams • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...
Page 164: Understanding Jam Messages And Locations
Clearing jams Understanding jam messages and locations When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam. Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Page 165: [X]-Page Jam, Open Front Door To Clear Fuser
Clearing jams From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > Clear the jam, press OK, and then press to confirm. [x]-page jam, open front door to clear fuser. Open the front door.
Page 166 Clearing jams Pull the green lever to open the fuser cover. Hold down the fuser cover, and then remove the jammed paper. Note: Make sure all paper fragments are removed.
Page 167: [X]-Page Jam, Open Front Door
Clearing jams Close the front door. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > Clear the jam, press OK, and then press to confirm. [x]-page jam, open front door. Open the front door.
Page 168: [X]-Page Jam, Open Front Door To Clear Duplex
Clearing jams Close the front door. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > Clear the jam, press OK, and then press to confirm. [x]‑page jam, open front door to clear duplex. Open the front door.
Page 169: [X]-Page Jam, Open Tray [X]
Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the front door. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next >...
Page 170 Clearing jams Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next >...
Page 171: [X]-Page Jam, Clear Manual Feeder
Clearing jams [x]‑page jam, clear manual feeder. Pull out the standard 250-sheet tray (Tray 1) and manual feeder. Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch to clear the message and continue printing.
Page 172 Clearing jams Flex the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder.
Page 173 Clearing jams Slide the paper guide until it rests lightly against the edge of the paper stack. From the printer control panel, touch to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > Clear the jam, press OK >...
Page 174: Troubleshooting
Troubleshooting Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Change [paper source] to [custom type name] Try one or more of the following: • Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing.
Page 175: [Color] Cartridge Low [88.Xy]
Troubleshooting [Color] cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm. [Color] cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Page 176: Configuration Change, Some Held Jobs Were Not Restored [57]
Troubleshooting Configuration change, some held jobs were not restored [57] Held jobs are invalidated because of any of the following possible changes in the printer: • The printer firmware has been updated. • The tray for the print job is removed. •...
Page 177: Insert Tray [X]
Troubleshooting Insert Tray [x] Insert the indicated tray into the printer. Insufficient memory for Flash Memory Defragment operation [37] Try one or more of the following: • From the printer control panel, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to confirm.
Page 178: Load [Paper Source] With [Custom Type Name]
Troubleshooting Load [paper source] with [custom type name] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray with the correct paper size or type, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to confirm.
Page 179: Load Manual Feeder With [Custom String]
Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Page 180: Maintenance Kit Very Low [80.Xy]
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 181: Ppds Font Error [50]
If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Lexmark supply or part. Note: For the list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit www.lexmark.com.
Page 182: Remove Packaging Material, [Area Name]
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace [color] cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region.
Page 183: Replace Defective [Color] Cartridge [31.Xy]
Note: If you do not have a replacement toner cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace defective black and color imaging kit [31.xy] Replace the defective imaging kit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply.
Page 184: Replace Missing Waste Toner Bottle [82.Xy]
Troubleshooting Replace missing waste toner bottle [82.xy] Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet that came with the supply. Restore held jobs? Try one or more of the following: • Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk.
Page 185: Supply Needed To Complete Job
Troubleshooting Supply needed to complete job Try one or more of the following: • From the printer control panel, touch Prompt for supplies to view all error messages that indicate what supplies are needed to continue processing the current job. For non‑touch‑screen printer models, press to clear the message and continue printing.
Page 186: Weblink Server Not Set Up. Contact System Administrator
Troubleshooting Weblink server not set up. Contact system administrator. An error occurred on the SMTP server, or the SMTP server is not configured properly. From the printer control panel, touch Continue to clear the message. Note: If the message appears again, then contact your system support person. Solving printer problems Basic printer problems The printer is not responding...
Page 187 Troubleshooting Action Step 6 Turn on the switch or Go to step 7. reset the breaker. Make sure the electrical outlet is not turned off by a switch or breaker. Is the electrical outlet turned off by a switch or breaker? Step 7 Connect the printer Go to step 8.
Page 188: Option Problems
Troubleshooting Printer display is blank Action Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 The problem is solved. Turn off the printer, and then contact Turn off the printer, then wait for about 10 seconds, and then turn the customer...
Page 189: Tray Problems
Troubleshooting Action Step 3 Go to step 4. Reinstall the internal option. Print a menu settings page, and then check to see if the internal option is listed in the Installed Options list. Is the internal option listed in the menu settings page? Step 4 Go to step 5.
Page 190: Paper Feed Problems
Troubleshooting Action Step 3 Go to step 4. Reinstall the tray. For more information, see Check if the tray is installed. the setup Print a menu settings page, and then check if the tray is listed in the documentation that Installed Options list.
Page 191: Paper Frequently Jams
Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 192: Solving Print Problems
Troubleshooting Solving print problems Printing problems Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.
Page 193 Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the trays are not linked. Resend the print job. Did the job print from the correct tray or on the correct paper? Large jobs do not collate Action Step 1 The problem is solved.
Page 194: Printing Slows Down
Troubleshooting Action Step 3 Clear the message. Go to step 4. Check for an error message on the display. Note: A blinking red light indicates a printer error. Since the printer requires attention, the printer ignores the flash drive. Does the printer require attention? Step 4 Go to step 5.
Page 195 The problem is solved. Contact customer support. Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page 39. Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print?
Page 196: Print Job Takes Longer Than Expected
Troubleshooting Print job takes longer than expected Action Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. From the printer control panel, navigate to: Settings > General Settings Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.
Page 197: Tray Linking Does Not Work
Troubleshooting Action Step 1 Go to step 2. Check if the distance between Measure the distance between the defects. the defects is Check for a distance between the defects that equals: equal to one of the • 25.1 mm (0.98 in.) following: •...
Page 198: Unexpected Page Breaks Occur
Troubleshooting Action Step 2 The problem is solved. Contact customer support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. Resend the print job.
Page 199: Print Quality Problems
Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are supported printer.
Page 200: Gray Background On Prints
Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • From the printer control panel, change the paper Does the paper size match the paper loaded in the tray?
Page 201: Horizontal Voids Appear On Prints
Troubleshooting Action Step 1 The problem is solved. Go to step 2. Reduce the toner darkness. From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting. Resend the print job. Did the gray background disappear? Step 2 The problem is solved.
Page 202: Incorrect Margins On Prints
Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 203: Paper Curl
Troubleshooting Action Step 3 The problem is solved. Contact customer support. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Are the margins correct? Paper curl Action Step 1 Go to step 2.
Page 204: Print Irregularities
Troubleshooting Print irregularities Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job.
Page 205: Print Is Too Dark
Troubleshooting Action Step 6 Contact customer The problem is solved. support. Replace the imaging kit, and then resend the print job. Do print irregularities still appear? Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, select Color Adjust.
Page 206: Print Is Too Light
Troubleshooting Action Step 5 From the printer Go to step 6. control panel, set the Check if the paper loaded in the tray has texture or rough finishes. paper texture in the Paper menu to match Are you printing on textured or rough paper? the paper loaded on the tray.
Page 207: Printer Is Printing Blank Pages
Troubleshooting Action Step 3 Go to step 4. Specify the paper type, texture, and weight From the printer control panel, set the paper type, texture, and weight in from the tray settings the Paper menu to match the paper loaded in the tray. to match the paper loaded in the tray.
Page 208: Printer Is Printing Solid Black Pages
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging kit. Remove the imaging kit. Check if the packing material is properly removed from the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes.
Page 209: Shadow Images Appear On Prints
Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type and Check if the paper loaded in the tray has the correct paper type and weight.
Page 210: Streaked Horizontal Lines Appear On Prints
Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
Page 211: Streaked Vertical Lines Appear On Prints
Troubleshooting Action Step 3 Go to step 4. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do streaked horizontal lines appear on prints? Step 4 Go to step 5.
Page 212 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper texture, type, and weight in the Paper menu to match the paper loaded in the tray. • Specify the paper texture, type, and weight from the...
Page 213: Transparency Print Quality Is Poor
Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...
Page 214: Toner Rubs Off
Troubleshooting Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2. Specify the paper type and weight from the From the Paper menu on the printer control panel, check the paper type tray settings to match and weight.
Page 215: Vertical Voids Appear On Prints
Troubleshooting Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved. Check if your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3.
Page 216: Solving Home Screen Applications Problems
Troubleshooting Solving home screen applications problems • “An application error has occurred” on page 216 An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
Page 217 Troubleshooting How is color specified in a document to be printed? Software programs typically specify the document color using RGB or CMYK color combinations. Additionally, they let users modify the color of each object in a document. For more information, see the help information of your operating system.
Page 218 Troubleshooting Object type Color conversion tables CMYK Image • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. CMYK Text • Euro CMYK—Applies color correction to approximate Euroscale CMYK Graphics color output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.
Page 219: Prints On Color Transparencies Appear Dark When Projected
Troubleshooting Enter an increment value from 1 to 255. Note: The closer the value is to 1, the narrower the color sample range will appear. Click Print. Prints on color transparencies appear dark when projected Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended.
Page 220: The Print Appears Tinted
Troubleshooting Action Step 2 The problem is solved. Contact customer support. From the Quality menu on the printer control panel, do the following: Select Color Correction, and then select Manual. Select Manual Color, and then select the appropriate color conversion table for the affected object type.
Page 221: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Page 222 Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit...
Page 223: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 224: Government End Users
Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 225 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 226: Modular Component Notice
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 227: Energy Star
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 228: Power Consumption
The product is plugged into an electrical outlet, but the power switch is 0.0 W turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
Page 229: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 230: Regulatory Notices For Wireless Products
Notices Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
Page 231: Notice To Users In The European Union
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 232 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 233 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 234: Limitation Of Liability
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 235 Notices This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative.
Page 236: Index
Index Index interior of the printer 134 Numerics cleaning the printer 134 250‑sheet tray Background and Idle Screen Close door 174 loading 47 using 22 color quality troubleshooting 550‑sheet tray Black and color imaging kit low color of print and color on installing 37 [84.xy] 175 computer screen do not...
Page 237 Index conservation settings Eco‑Settings Ethernet port 40 brightness, adjusting 127 about 23 Ethernet setup conserving supplies 123 embedded solutions information preparing for an 41 Eco‑Mode 124 erasing 131 exporting a configuration Hibernate Mode 126 Embedded Web Server 159 using the Embedded Web Hibernate Timeout 126 accessing 15, 21 Server 24...
Page 238 Index home screen internal options 25 multipurpose feeder 51 buttons, understanding 18 IPv6 menu 90 transparencies 51 customizing 21 loading letterhead hiding icons 21 paper orientation 58 showing icons 21 lock, security 130 jams home screen applications avoiding 162 configuring 22 locating doors and trays 164 finding information 22 locations 164...
Page 239 Embedded Substitute Size 80 toner cartridges 135 Web Server 134 Supplies 76 waste toner bottle 137 using genuine Lexmark 135 TCP/IP 89 PCL Emul menu 118 Universal Setup 85 PDF menu 117 Utilities 116 Personal Identification Number...
Page 240 Network [x] software error tray linking does not work 197 type name] 174 [54] 180 unexpected page breaks Change [paper source] to [paper Non-Lexmark [color] [supply type], see User's Guide [33.xy] 180 occur 198 type] [paper size] 174 printer Close door 174...
Page 241 [32.xy] 183 using 63, 123 [53] 185 Replace waste toner bottle recycling Unsupported USB hub, please [82.xy] 183 Lexmark packaging 128 remove 176 reports Lexmark products 128 Waste toner bottle nearly full viewing 159 toner cartridges 128 [82.xy] 185...
Page 242 219 paper type 47 storing 137 print appears tinted 220 TCP/IP address 89 using genuine Lexmark 135 prints on color transparencies setting Hibernate Timeout 126 using recycled paper 123 appear dark when projected 219 setting the Universal paper size 47...
Page 243 Index print is too dark 205 print is too light 206 verify print jobs 71 printer is printing solid black printing from a Macintosh pages 208 computer 72 repeating print defects 196 printing from Windows 72 shadow images appear on vertical voids appear on prints 215 prints 209 viewing...

Lexmark CS510 User Manual

Safety Information

Learning about the Printer

Understanding the Printer Control Panel

Setting up and Using the Home Screen Applications

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Quick Links

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Summary of Contents for Lexmark CS510