Troubleshooting Guide - Sunbeam TORINO User Manual

Troubleshooting Guide

Problem Possible Cause
Machine has • Machine may be in power
switched off
Water is not • Water reservoir not
being pulled
in from water
reservoir
No coffee runs • No water in water reservoir.
through • Coffee grind is too fine.
• Too much coffee in the
• Machine was not turned on
• Coffee grinds have been
• Water reservoir not
Coffee pours • Coffee grind is too fine.
through very • Too much coffee in the
slowly. Over
Extraction. • Coffee tamped too firmly.
• Unit blocked by scale and
Coffee tastes • Type of coffee being used.
burnt
• Machine has not been
• The coffee is over
saving (sleep) mode. The
machine switches off after
1 hour of inactivity.
positioned correctly.
filter basket.
or plugged in.
tamped (compacted) too
firmly.
positioned correctly.
filter basket.
coffee oil build up.
rinsed after descaling.
extracted.
Solution
• Simply press any of the buttons on the
control panel.
• Pull up the reservoir, reinsert, and
gently place the reservoir down into the
machine, ensuring the bottom of the
reservoir is at the bottom of the machine
to engage the reservoir mechanism. You
may need to do this a few times.
• Add water.
• Use a slightly more coarse grind.
• Fill filter basket with less coffee.
• Plug the machine in at the power point
and turn on. And press POWER button on
the unit.
• Refill filter basket, and tamp less firmly.
• Pull up the reservoir, reinsert, and
gently place the reservoir down into the
machine, ensuring the bottom of the
reservoir is at the bottom of the machine.
You may need to do this a few times.
• Use a slightly more coarse grind.
• Fill filter basket with less coffee.
• Tamp less firmly.
• Descale and Clean the machine. See
'Steam Thermoblock Descaling' and
'Coffee Thermoblock Cleaning' section.
• Experiment with different brands of
coffee.
• Run a reservoir full of water through the
machine before making another cup of
coffee.
• See 'over extraction' section above.
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