Troubleshooting Guide - Espresso Machine - Sunbeam BARISTA MAX EM5300 User Manual

Troubleshooting Guide - Espresso Machine

PROBLEM
Group Handle is
tight to turn in
the Group Head
Group Handle
is loose or
comes off
during espresso
extraction
Espresso
squirts or
trickles down
the side of
the Group
Head during
extraction
Espresso is too
cold
32
Possible Cause
The Group Head Silicone Seal
is new and needs bedding in.
Too many coffee grinds used
Group Handle is not attached
correctly or has not been
tightened sufficiently.
No Filter Basket inserted in
the Group Handle.
Group Head Silicone Seal is
damaged or worn.
Coffee grind is too fine.
Too many coffee grinds used.
Coffee grinds tamped too hard. Apply less force during tamping.
Top edge of Filter Basket has
not been cleaned of loose
coffee grinds.
Group Head inside rim,
Silicon Seal or Shower Head
is dirty.
Group Head Silicone Seal is
damaged or worn.
Coffee beans being stored in
the fridge or freezer.
Custom extraction
temperature being used.
Cup or glass was cold prior to
espresso pour.
Group Head or Handle not
warmed before use.
What To Do
Keep using. This Seal will bed in
during the first few uses and become
easier to turn.
Dose less coffee grinds.
Ensure all three tabs of the Group
Handle are fully inserted into the
Group Head and rotated to the centre
position. See Coffee Making Guide,
page 11.
Ensure a Filter Basket is inserted into
the Group Handle before using in the
Group Head.
See Care & Cleaning, page 25.
Contact Sunbeam Customer Care.
Change to a coarser Grind Setting.
Dose less coffee grinds.
Wipe around top edge of the Filter
Basket before inserting into Group
Head. See Coffee Making Guide,
page 11.
Clean the parts with the Cleaning
Brush and damp cloth.
See Care & Cleaning, page 24.
See Care & Cleaning, page 25.
Contact Sunbeam Customer Care.
Store coffee beans in a dry, airtight
container. Place in a cool dark cupboard.
Use the default 92°C extraction
temperature. See Customisable -
Extraction Temperature, page 22
Pour hot water from the Steam Wand
into the cup before extracting espresso.
See Coffee Making Guide, page 10.
Hold the Group Handle under the
Group Head and press the ONE CUP
BUTTON. Allow water to run through.
See Coffee Making Guide, page 10.