Sunbeam TORINO User Manual page 37

Troubleshooting Guide continued
Problem
Not enough froth
in the milk
When using for
the first time, the
water reservoir
is full, but the
steam and hot
water wands
aren't working
CLEAN message
won't remove
from the LCD
screen
Possible Cause
• Milk is too warm.
• Frothing jug.
• Steam wand is blocked.
• Milk has been boiled.
• Not enough air has been
drawn into the milk.
• There may be air in the
pipes.
• The machine requires
Cleaning (coffee) and
possibly Descaling
(steam).
Solution
• Ensure the milk is refrigerated before use.
• For best results, use a stainless steel jug
and if possible refrigerate or run the jug
under cold water before use.
• See 'Steam Thermoblock Descaling'
section.
• Discard burnt milk. Start again with fresh,
chilled milk.
• Before starting to texture your milk, place
steam wand into the milk, approx. 1cm
below surface, then gradually turn steam
dial fully on. This will gently draw air into
the milk to create the micro-foam.
• Purge the machine. Place a large bowl
under the steam wand and a large bowl
under the hot water wand. Turn on both
wands until steam and water appears.
This may take a few minutes.
• FULLY complete both the Cleaning cycle
AND the Descaling cycle. See 'Coffee
Thermoblock Cleaning' section and
'Steam Thermoblock Descaling'. When
the machine requires cleaning, all other
operations will be locked until these have
been completed.
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