Troubleshooting Guide - Sunbeam CAFE BARISTA EM5000K User Manual

Troubleshooting Guide

Problem Possible Cause
Coffee does not • No water in reservoir.
come out. • Coffee grind is too fine.
• Too much coffee in the filter.
• Appliance was not turned on or
plugged in.
• Coffee has been tamped/
compressed too much.
Coffee comes out • Porta-filter not rotated to full
around the edge of lock position.
the porta-filter. • Coffee grounds around the
filter basket rim.
• Too much coffee in the filter.
Milk is not foamy • Ran out of steam.
after frothing or it • Milk is not cold enough.
is not coming out of • Frothing tube is blocked.
the frothing tube.
Coffee comes out too • Ground coffee is too coarse.
quickly. • Not enough coffee in filter.
Coffee is too weak. • Using small filter for double
shot of espresso.
• Ground coffee is too coarse.
The three control • Water tank is out of water.
panel lights are
flashing alternatively.
Cappuccino and/ • Milk Reservoir not inserted.
or Latte control • Milk Reservoir not fully
button lights do not inserted.
illuminate.
Water is not being • Red plug was not removed
pulled in from the from base of water reservoir
water reservoir. tank.
• Water reservoir tank not placed
correctly on unit.
18
Solution
• Add water.
• Grind medium ground coffee.
• Fill filter with less coffee.
• Plug unit into electrical outlet
and turn it on.
• Refill filter basket with coffee
DO NOT TAMP too much.
• Rotate filter holder to full lock
position.
• Wipe off rim and shower head
seal.
• Fill with less coffee.
• Ensure there is enough water in
the water reservoir.
• Chill milk prior to making
cappuccino or latte.
• Follow the instructions to clean
the milk reservoir & frothing tube.
• Use a finer grind.
• Use more coffee.
• Use large filter for double shot of
espresso.
• Use a finer grind.
• Add water to reservoir.
• Place Milk Reservoir on unit.
• If Milk Reservoir is on unit,
push in firmly until Cappuccino
and Latte control button lights
illuminate.
• Remove red plug from base of
water reservoir tank. Red plug
may also be found in hole on unit
where water reservoir attaches at
its base.
• Place water reservoir correctly.
Notes