Warranty - Regency I43-NG1 Owners & Installation

Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality
®
Assurance Team carefully inspects each unit thoroughly before it leaves our door. FPI is pleased to extend this limited
lifetime warranty to the original purchaser of a Regency
The Warranty: Lifetime
Covered under the agreement are the following components: Combustion chamber, heat exchanger, burner tubes, logs, embers,
glass (thermal breakage) and all gold plating against defective manufacture.
NOTE: Gold Plated Barcelona Front - slight imperfections in the gold plating are due to the plating process and are not
considered defects.
The above will be covered for parts and labour for the fi rst fi ve years and parts only thereafter.
Electrical components such as fans, switches, wiring, thermodiscs, remote control, thermopiles, thermocouples and gas valves
are covered for one year from the date of purchase.
The warranty on brass parts is for one year, no labour. The brass is not warranted against tarnishing.
Conditions:
All installations must be performed by a qualifi ed gas fi tter and installed according to all applicable local and national codes.
Also, all service work must be carried out by a qualifi ed gas service person provided by the selling dealer. It is the responsibility
of the installer to ensure that the appliance is fi ring as per rating plate. Any part or parts of this unit which in our judgement
show evidence of such defect will be repaired or replaced at Regency
provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested. In areas where
there is not an approved service agent or the closest approved service agent is situated more than thirty (30) kilometres from
the installation, Regency is not obliged to arrange warranty repairs and travel and/or additional labour charges will apply.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim. It does not cover installation
and operational related problems such as over-fi ring, downdrafts or spillage caused by environmental conditions, nearby trees,
buildings, hilltops, mountains, inadequate fl ueing or ventilation, excessive offsets, negative air pressures caused by insuffi cient
make up air, mechanical systems such as furnaces, fans, clothes dryers etc.
The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident, lack of
maintenance, or improper installation.
Products made by other manufacturers and used in conjunction with the operation of this appliance without authorization from
Regency ® , may nullify your warranty on this product.
Regency Fireplace Products, shall in no event be liable for any special, indirect consequential damages of any nature whatsoever
which are in excess of the original purchase price of the product. Any alteration to the unit which causes sooting or carboning
that results in damage to the exterior facia is not the responsibility of Regency Fireplace Products,.
General:
It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, type of unit
and part or parts requested.
Regency I43-1 ULTIMATE Gas Inbuilt Fireplace
Product.
®
DISTRIBUTORS: Western Australia
Air Group Australia
28-30 Division St.
Welshpool WA 6106
08 9350 2200
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE
®
's option, through an accredited distributor or agent
Eastern Australia
Fireplace Products Australia PTY. Ltd.
21-23 South Link Blvd.
Dandenong, VIC 3 175
03 9799 7277
WARRANTY VERIFICATION
COVERED BY WARRANTY
CIRCUMSTANCES.

WARRANTY

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