Windows Sound Plays From The Headset; Advanced Audio Problems Due To Network Performance - Nortel 2050 User Manual

Troubleshooting the IP Softphone 2050
To upgrade your Xircom driver:
1. Download and install a new PC card driver from the Xircom web site.
2. Follow the installation instructions provided by Xircom.
Note: You require administrator privileges on Windows 2000.

Windows sound plays from the headset

Description:
Windows sounds play from your headset instead of your computer
speakers, interfering with IP Softphone 2050 audio.
Action:
In some cases, the Windows operating system defaults all the sounds to
the new sound device.
To set Windows sounds to play from your computer speakers:
1. Select Start > Control Panel > Sounds, Speech, and Audio
Devices.
2. Select Sounds and Audio
3. Select Audio.
4. From the Sound Playback > Default device
computer sound card.
Note: If you do not want to use the Headset Adapter for playback,
select another device from the
list.
Advanced audio problems due to network
performance
If network performance causes audio problems, use the Advanced Audio
dialog box in the IP Softphone 2050 Settings window to override your
communication server audio values.
For more information about Advanced Audio, see
page 72.
100
Device.
Sound playback > Default device
list, select your
"Advanced Audio" on