Remote Control Problems - BenQ LU9715 User Manual

Problem: The image is wider at the top or bottom (trapezoid effect)
1. Position the projector so it is as perpendicular to the screen as possible.
2. Use the Keystone function on the OSD to correct the problem.
Problem: The image is reversed or upside down
• Check the Ceiling & Rear setting on the Setting menu of the OSD.
Problem: The image is streaked
1. Adjust the Phase and Clock on the Signal menu of the OSD to the default settings.
2. To ensure the problem is not caused by a connected PC's video card, connect to another
computer.
Problem: The image is flat with no contrast
1. Adjust the Contrast setting on the Picture menu of the OSD.
2. Adjust the Brightness setting on the Picture menu of the OSD.
Problem: The color of the projected image does not match the source image.
Adjust the Color temperature and Picture settings.

Remote control problems

Problem: The projector does not respond to the remote control
1. Direct the remote control towards remote sensor on the projector.
2. Ensure the path between remote and sensor is not obstructed.
3. Turn off any fluorescent lights in the room.
4. Check the battery polarity.
5. Replace the batteries.
6. Turn off other Infrared-enabled devices in the vicinity.
7. Have the remote control serviced.
8. Ensure that the remote control code conforms to the projector's code.
9. Ensure that the reset switch in the compartment lid on back of the remote control is set to
use position.
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