Chapter 4: Making A Call; Making An Emergency Call - Avaya ONE-X User Manual

Chapter 4: Making a call

If you are not on a call, simply dial the number you want to call. If your dialing option is set to "editable"
you can edit the number as you enter it, then call it using softkeys; see
page 39 for information. Use the Phone screen to view and manage calls. Press Phone to view the main
Phone screen at any time. When the Phone screen is displayed, press Phone to move to the top of the
call appearance list.
1. Lift the handset, or press Speaker or Headset (if applicable) or a line button for an available
line.
2. Dial the number you want to call.

Making an emergency call

You do not have to be logged in to make an emergency call. If emergency calling was set up
by your system administrator, the Phone screen has an Emergency softkey to immediately
connect you with a preset emergency services number.
Important:
During telephone failover (switching between telephone system servers during a system
failure) the Emergency softkey may not be available until your telephone is connected with
an alternate server, usually within several seconds.
1. Press the Emerg. softkey. If you do not see an Emerg. softkey, pick up the handset
2. If the telephone prompts "Do you want to make an emergency call?" press the Yes
3. To end the emergency call, press the End Call softkey or press the Speaker
Avaya one-X™ Deskphone SIP for 9608/9611G IP Telephone User Guide
or press the Phone button, then press the Emerg. softkey.
softkey.
Some phone systems will call back to confirm the emergency status. The phone
automatically answers the incoming call on the Speaker and displays "Emergency
Call in Progress".
button.
Making a call using edit dialing
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