Avaya ONE-X User Manual page 6

Making a call using a "click to dial" link...........................................................................................................40
Chapter 5: Forwarding calls...................................................................................................41
Send All Calls..................................................................................................................................................41
Forwarding calls..............................................................................................................................................41
Turning off call forwarding...............................................................................................................................42
Chapter 6: Using the conference feature..............................................................................43
Setting up a conference call............................................................................................................................43
Adding a person on hold to a conference call.................................................................................................43
Putting a conference call on hold....................................................................................................................44
Dropping the last person added to a conference call......................................................................................44
Chapter 7: Using bridged call appearances..........................................................................45
Answering a call on a bridged line..................................................................................................................45
Joining a call on a bridged line........................................................................................................................45
Making an outgoing call on a bridged line.......................................................................................................45
Excluding others from bridging onto your call.................................................................................................46
Transferring a bridged call to its own voice mail.............................................................................................46
Chapter 8: Using the contacts feature...................................................................................47
Searching for a contact...................................................................................................................................47
Extended searching........................................................................................................................................48
Viewing a contact's details..............................................................................................................................48
Adding a new contact......................................................................................................................................49
Editing a contact..............................................................................................................................................50
Deleting a contact...........................................................................................................................................50
Chapter 9: Call History............................................................................................................51
Viewing the call history....................................................................................................................................51
Viewing call history details..............................................................................................................................51
Adding an entry from the call history to your contacts list...............................................................................52
Removing an entry from call history................................................................................................................52
Clearing all call history entries........................................................................................................................52
Turning off call history.....................................................................................................................................53
Chapter 10: Getting your messages......................................................................................55
Logging into your voicemail.............................................................................................................................55
Chapter 11: About Features....................................................................................................57
Accessing the Features menu.........................................................................................................................57
Feature Table..................................................................................................................................................57
Monitoring other extensions at a glance.........................................................................................................59
Assigning labels to pre-assigned (Autodial) numbers.....................................................................................59
Setting up automatic call back........................................................................................................................60
Making an auto intercom call..........................................................................................................................60
Call Forwarding when your line is busy or if you don't answer........................................................................61
Blocking your extension from displaying during calls......................................................................................61
Displaying your extension on outgoing calls...................................................................................................62
Parking a call...................................................................................................................................................62
Unparking a call..............................................................................................................................................62
Picking up a call to another extension.............................................................................................................63
6 Avaya one-X™ Deskphone SIP for 9608/9611G IP Telephone User Guide May 2011