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Problem
Ghosting
Problem
The printout has ghosting.
Action
2
Raise the transfer unit voltage.
a Press the
Admin Settings
b Increase the voltage. See "Adjust 2nd BTR."
3
Replace the drum cartridges. See "Replacing the Drum Cartridges."
a Start the Tool Box on Dell Printer Hub or Dell Printer Management
Tool, and then click Reports on the Printer Setting Reports tab.
NOTE:
• For details about how to start the Tool Box, see "Tool
Box."
b Click Color Test Page for verification.
If the problem persists, contact Dell.
Action
1
Identify the type of ghosting.
Positive ghost
ABC
ABC
If the type of ghosting is positive ghost, proceed to step 2a.
If the type of ghosting is negative ghost, proceed to step 2b.
If the type of ghosting is not identified, contact Dell.
2a Adjust the transfer bias.
a Press the
Admin Settings
Belt Unit.
b Tap K Offset or YMC Offset, and then decrease the value.
If the problem persists, proceed to step 3.
(Information) button, and then tap the Tools tab
Maintenance
(Information) button and tap the Tools tab
Maintenance
Adjust 2nd BTR.
Negative ghost
Adjust Transfer
Troubleshooting
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