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Status-Code
016-766
016-767
016-768
016-786
016-790
016-799
016-930
016-931
016-985
016-986
024-965
024-966
024-969
026-721
027-446
027-452
031-521
031-522
031-523
031-524
031-525
031-526
What you can do
The e-mail exceeds the SMTP server size restriction. Tap Close, or wait
for 60 seconds for the printer to recover. Contact the SMTP server
administrator.
The e-mail address of the recipient is incorrect. Tap Close, or wait for 60
seconds for the printer to recover. Check e-mail address, and then try
scanning again.
The e-mail address of the sender is incorrect. Tap Close, or wait for 60
seconds for the printer to recover. Check e-mail address, and then try
scanning again.
A timeout error occurs when sending or receiving scanned data. Tap
Close, or wait for 60 seconds for the printer to recover. Check if the
Ethernet cable is connected properly. If there is no problem with the
Ethernet cable, contact server administrator.
Network connection error. IP address is not determined. Tap Close, or
wait for 60 seconds for the printer to recover. Check if the Ethernet cable
is connected properly. If there is no problem with the Ethernet cable,
contact server administrator.
Tap Close to clear the message and cancel the current print job. Check
the configuration of the printer on the print driver.
The device is not supported. Remove it from the front USB port.
The USB hub is not supported. Remove it from the front USB port.
Tap Close, or wait for 60 seconds for the printer to recover. Retry
scanning by lowering the resolution setting or changing the file format of
the scanned data.
Make sure that the size and type specified in the tray settings matches the
size and type of paper loaded in the tray.
Check your USB flash drive:
• If the file size or the number of files exceeds the limit of your USB flash
drive.
• If your USB flash drive is not write-protected.
Change the IPv6 address to avoid duplication. Turn off the printer, and
then turn it on again.
Change the IPv4 address to avoid duplication. Turn off the printer, and
then turn it on again.
SMB server login error. Tap Close, or wait for 60 seconds for the printer
to recover. Check login-able computer with your system administrator.
SMB server login error. Tap Close, or wait for 60 seconds for the printer
to recover. Check if login name (domain name and user name) and
password are correct.
Invalid SMB share name. Tap Close, or wait for 60 seconds for the printer
to recover. Check the share name you specified.
Exceeded the SMB server user account limit. Tap Close, or wait for 60
seconds for the printer to recover. Check the number of users who use
the server at the same time is not exceeding the upper limit.
SMB destination client permission error. Tap Close, or wait for 60
seconds for the printer to recover. Check if the specified user can read
and write file at the storage location.
Unable to resolve the SMB server hostname. Tap Close, or wait for 60
seconds for the printer to recover. Check DNS connection, or check if
forwarding destination server is registered with DNS.
Understanding Printer Messages
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