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Understanding Printer Messages
What you can do
Failed to obtain a file or folder name of the FTP server. Tap Close, or wait
for 60 seconds for the printer to recover. Check the server access right.
FTP scan file or folder name limit exceeded. Tap Close, or wait for 60
seconds for the printer to recover. Change the file name and forwarding
destination folder, or move or delete file in forwarding destination folder.
Unable to write a scan file to the FTP server location. Tap Close, or wait
for 60 seconds for the printer to recover. Check if the file name you
specified can be created in storage location. Check if the storage location
has free space.
Unable to create a scan folder on the FTP server. Tap Close, or wait for 60
seconds for the printer to recover. Check if the folder name you specified
can be created in storage location. Check if the folder that has the same
name as the one you specified already exists.
Unable to delete a file on the FTP server. DEL command failure. Tap
Close, or wait for 60 seconds for the printer to recover. Check server
access rights.
Unable to delete a folder on the FTP server. RMD command failure. Tap
Close, or wait for 60 seconds for the printer to recover. Check server
access rights.
Unable to write a file to the FTP server location. Tap Close, or wait for 60
seconds for the printer to recover. Check if storage location has free
space.
Job canceled. Tap Close, or wait for 60 seconds for the printer to
recover. Change the file name that already exists on FTP server.
FTP transfer type error. TYPE command failure. Tap Close, or wait for 60
seconds for the printer to recover. Try the same operation again. Contact
customer support if this failure is repeated.
FTP data port error. PORT command failure. Tap Close, or wait for 60
seconds for the printer to recover. Try the same operation again. Contact
customer support if this failure is repeated.
FTP append data error. APPE command failure. Tap Close, or wait for 60
seconds for the printer to recover. Check if the printer has access rights to
append data to the FTP server. Check if server supports FTP append
command.
FTP rename file error. RNFR command failure. Tap Close, or wait for 60
seconds for the printer to recover. Check if the printer has access rights to
rename data on the FTP server. Check if server supports FTP rename
command.
Tap Close, or wait for 60 seconds for the printer to recover. Try the
following:
• Print the received fax, or wait for a while until sending a fax is
completed.
• Print the fax job stored using the Secure Receive feature.
See "Receiving Faxes in the Secure Receiving Mode."
Tap Close, or wait for 60 seconds for the printer to recover. Wait for a
while until the printer is not busy, and then try again.
Tap Close, or wait for 60 seconds for the printer to recover. Check the
available time period for the FAX, and then try again.
Tap Close, or wait for 60 seconds for the printer to recover. The printer
rejects faxes sent from unwanted numbers. See "Junk Fax Setup."
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