Oki B6500 Troubleshooting Manual
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Oki B6500 Troubleshooting Manual

Oki B6500 Troubleshooting Manual

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B6500
Troubleshooting Manual
032107A

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Summary of Contents for Oki B6500

  • Page 1 B6500 Troubleshooting Manual 032107A...

  • Page 2: Table Of Contents

    Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS Chapter 1 Troubleshooting .................... 1 - 1 1. Progressing with the Troubleshooting ................ 1 - 1 1.1 Troubleshooting Flow Chart......................1 - 1 1.2 Preparatory Requirements....................... 1 - 2 1.3 Cautions for Service Operations ...................... 1 - 3 1.4 Cautions for FIP Use........................
  • Page 3 Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS FIP1.37 MOTOR ASSY EXIT ......................1 - 58 FIP1.38 CLUTCH REGI ........................1 - 59 FIP1.39 CLUTCH ASSY PH ....................... 1 - 60 FIP1.40 GUIDE TRAY LEFT ....................... 1 - 61 FIP1.41 HVPS/MCU ........................... 1 - 62 FIP1.42 Electrical Noise ........................
  • Page 4 Chapter 1 Troubleshooting Chapter 1 Troubleshooting CONTENTS FIP4.3 Low Paper in Tray/Tray 3, 4 ....................1 - 100 FIP4.4 No Recognition of Option 550 Paper Feeder ................ 1 - 101 FIP4.5 Inappropriate Option 550 Paper Feeder ................1 - 102 4.12 Level 2 FIP..........................

  • Page 5: Chapter 1 Troubleshooting

    Chapter 1 Troubleshooting The FIP makes the assumption that the printer controller (PWBA ESS) is functioning normally. If the problem cannot be corrected by using the FIP, replace the printer controller with a new one and check for proper operation. Any OEM with unique specifications, or the direct control of any operation by the printer controller, may cause the operation to be different from the description in this manual.

  • Page 6: Preparatory Requirements

    Chapter 1 Troubleshooting 1.2 Preparatory Requirements Be sure to check the following items before beginning the troubleshooting procedures: Voltage of the power supply is within specifications (measure the voltage at the electric outlet). Power cord is free from breakage, short-circuit, disconnected wire, or incorrect connection. The laser printer is properly grounded.

  • Page 7: Cautions For Service Operations

    Chapter 1 Troubleshooting 1.3 Cautions for Service Operations When servicing the printer, be sure to remove the power cord from the power outlet except when absolutely necessary. Unless specifically indicated, whenever the printer power is ON, never touch any of the electrical components.

  • Page 8: Cautions For Fip Use

    Chapter 1 Troubleshooting 1.4 Cautions for FIP Use The FIP makes the assumption that the printer controller (PWBA ESS) is functioning normally. If the problem cannot be corrected by using the FIP, replace the printer controller with a new one and check for proper operation.
  • Page 9 Chapter 1 Troubleshooting 14) "Replacement" in the FIP indicates replacement of parts which are considered to be the source of trouble. These parts are sometimes components of assemblies containing them, or of a higher- level assembly. In such an instant, the higher-level assembly must be replaced. 15) In the FIP, the paper tray at the lower part of the printer is referred to as "Tray 1", and the second tray as "tray 2", and the first tray of Option 550 Paper Feeder as “Tray 3”, and the second tray as “Tray 4”.

  • Page 10: Level 1 Fip

    Chapter 1 Troubleshooting 2. Level 1 FIP 2.1 Level 1 FIP The level 1 FIP is the first step for problem resolution. The level 1 FIP isolates the presence of various troubles including error codes. The level 2 FIP provides a guide for proceeding with the troubleshooting.

  • Page 11: Error/Status Code List

    Chapter 1 Troubleshooting 2.3 Error/Status Code List For information about the following FIP items described in “FIP to be referenced” column in the following table, refer to the following: FIP1.1 through 45: Printer FIP2.1 through 11: Option Duplex FIP3.1 through 15: Option OCT FIP4.1 through 12: Option 550 Paper Feeder FIP to be Status Code...
  • Page 12 Chapter 1 Troubleshooting FIP to be Status Code Error Contents Error Description referenced - Paper size detected by the Paper Size Switch or set in the NVRAM does not STATUS 3-6 Paper Size Mismatch FIP1.12 match the paper length obtained from ON time of Regi Sensor at feeding.
  • Page 13 Chapter 1 Troubleshooting Contents of FIP to be Error Description referred Paper Jam/Exit -When the paper was not fed to Exit Sensor within the specified Exit Jam 1 FIP1.8 time. - When Exit Sensor turned ON in warming up. Paper Jam/Exit - When paper was not Exit Jam 2 fed to Exit Sensor within the specified FIP1.8...

  • Page 14: Level 2 Fip

    Chapter 1 Troubleshooting 3. Level 2 FIP 3.1 Level 2 FIP The Level 2 FIP is the diagnostic procedure to sort various troubles in addition to the error codes. When troubleshooting, executing the steps given in the FIP or checkout procedure allows you to quickly find the cause of a problem.

  • Page 15: Error Code Fip

    Chapter 1 Troubleshooting 4. Error Code FIP 4.1 Level 1 FIP FIP1.1 NVM Error Step Check Possible causes: HVPS/MCU (PL12.1.19) Does Error occur when the power is turned ON? Go to step 4. Go to step 2. Does Error still occur when the power is turned OFF Go to step 4.

  • Page 16: Fip1.2 Ros Error

    Chapter 1 Troubleshooting FIP1.2 ROS Error Step Check Possible causes: ROS ASSY (PL8.1.1) HVPS/MCU (PL12.1.19) EP CARTRIDGE HARNESS ASSY ROS (PL8.1.2) LVPS (PL12.1.5) Set NV03 and Checking NVRAM for data setup value. NV04 to factory Are the values of NV03 (resolution) and the value of setup, and then NV04 (Laser Diode output) set at the initial setup value Go to FIP1.26...

  • Page 17: Fip1.3 Fuser Error

    Chapter 1 Troubleshooting FIP1.3 Fuser Error Step Check Possible causes: FUSER ASSY (PL8.1.20) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) HARNESS ASSY FUSER (PL8.1.17) HARNESS ASSY LVPS (PL12.1.1) Checking the thermistor for operation. Does Error occur soon after the power is turned ON? Replace FUSER Go to FIP1.27 ASSY.

  • Page 18: Fip1.4 Fan Error

    Chapter 1 Troubleshooting FIP1.4 Fan Error Step Check Possible causes: FAN MAIN (PL1.1.14) FAN SUB (PL8.1.5) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking FAN MAIN for rotation (1). Go to step 2. Go to step 5. Does FAN MAIN rotate, when the power is turned ON? Checking FAN SUB for rotation (1).

  • Page 19: Fip1.5 Main Motor Error

    Chapter 1 Troubleshooting FIP1.5 Main Motor Error Step Check Possible causes: MAIN MOTOR (PL11.1.2) GEAR ASSY HOUSING (PL11.1.3) GEAR ASSY PLATE (PL11.1.10) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking MAIN MOTOR installation With tool Go to Reinstall obstruc- Are MAIN MOTOR, GEAR ASSY HOUSING and GEAR step 2.

  • Page 20: Fip1.6 Cover Error

    Chapter 1 Troubleshooting FIP1.6 Cover Error Step Check Possible causes: INTERLOCK S/W 24V (PL8.1.11) INTERLOCK S/W 5V (PL8.1.12) INTERLOCK S/W REAR (PL12.1.7) SWITCH I/L ASSY (PL1.1.11) COVER OPEN (PL1.1.2) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) With tool Go to step Checking COVER OPEN and COVER REAR Replace COVER 2.

  • Page 21: Fip1.7 Fip Paper Jam/Regi To Fuser

    Chapter 1 Troubleshooting FIP1.7 FIP Paper Jam/Regi to Fuser Step Check Possible causes: FUSER ASSY (PL8.1.20) HVPS/MCU (PL12.1.19) CLUTCH REGI (PL5.1.23) BTR ASSY (PL8.1.21) EP CARTRIDGE GEAR ASSY HOUSING (PL11.1.3) HARNESS ASSY FUSER (PL8.1.17) LVPS (PL12.1.5) 150 FEEDER ASSY (PL5.1.1) GUIDE ASSY CRU R (PL8.1.25) Replace the Checking the paper condition Is the paper in the tray...
  • Page 22 Chapter 1 Troubleshooting Step Check Checking HARNESS ASSY FUSER for continuity Warning; Start the operation after the FUSER ASSY Replace HAR- have cooled down. Go to step 11. NESS ASSY Disconnect P/J46 from LVPS. FUSER. Remove FUSER ASSY. (RRP8.8) Is there continuity between P/J46 and P/J4647? Checking the power to Exit Sensor Is the voltage across P/J46-3(+) and P/J46-4(-), 3.3 Go to step 13.
  • Page 23 Chapter 1 Troubleshooting Step Check Checking GLUTCH REGI for function Does CLUTCH REGI function appropriately? Go to FIP1.38 Go to step 21. Check using Chapter 2 Diagnostic [Regi. Roll Clutch CLUTCH REGI. Test]. Checking GEAR ASSY HOUSING operation (1) Remove EP CARTRIDGE. Replace HVPS/ Install COVER ASSY and close it.

  • Page 24: Fip1.8 Paper Jam/Exit

    Chapter 1 Troubleshooting FIP1.8 Paper Jam/Exit Step Check Possible causes: FUSER ASSY (PL8.1.20) HVPS/MCU (PL12.1.19) HARNESS ASSY FUSER (PL8.1.17) MOTOR ASSY EXIT (PL10.1.15) LVPS (PL12.1.5) ROLL PINCH EXIT (PL10.1.23) 500 EXIT ASSY (PL10.1.2) 150 PAPER CASSETTE (PL2.1.50) 550 PAPER CASSETTE (PL4.1.50) Replace the Checking the paper condition.
  • Page 25 Chapter 1 Troubleshooting Step Check Checking Exit Sensor for operation (2). Remove EP CARTRIDGE. Is the voltage across P/J46-5(+) and P/J46-4(-) on Go to step 14. Go to step 12. LVPS, 0VDC when Actuator Exit is pushed, and 3.3VDC when released? Checking the power to Exit Sensor.

  • Page 26: Fip1.9 Paper Jam/Tray To Regi

    Chapter 1 Troubleshooting FIP1.9 Paper Jam/Tray to Regi Step Check Possible causes: 150 FEEDER ASSY (PL5.1.1) 150 PAPER CASSETTE (PL2.1.50) SENSOR REGI (PL5.1.30) ACTUATOR B (PL5.1.17) CHUTE ASSY FDR1 (PL5.1.3) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) CHUTE ASSY FDR2 (PL7.1.21, PL20.2.2) CLUTCH ASSY PH (PL5.1.21, PL7.1.20, PL20.2.21) ROLL ASSY RETARD (PL2.1.2, PL4.1.2, PL20.3.2) CLUTCH PR-REGI (PL20.2.22) 550 FEEDER OPION (PL20.2.1)
  • Page 27 Chapter 1 Troubleshooting Step Check Checking CHUTE ASSY FDR1/2 (PL5.1.3, PL7.1.21) for operation Replace CHUTE Does each gear and roller of CHUTE ASSY FDR1/2 Go to step 11. ASSY FDR1/2. rotate smoothly? Turn each gear and roller with a finger to check. With tool Go to Checking a paper feeding tray Check if the paper...

  • Page 28: Fip1.10 Paper Jam/Misfeed

    Chapter 1 Troubleshooting FIP1.10 Paper Jam/Misfeed Step Check Possible causes: 150 FEEDER ASSY (PL5.1.1) 150 PAPER CASSETTE (PL2.1.50) SENSOR REGI (PL5.1.30) ACTUATOR B (PL5.1.17) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) CLUTCH REGI (PL5.1.23) CHUTE ASSY FDR1 (PL5.1.3) GEAR ASSY HOUSING (PL11.1.3) SENSOR NO PAPER (PL5.1.38, PL7.1.38, PL20.2.33) CHUTE ASSY FDR2 (PL7.1.21, PL20.2.2) PLATE ASSY BTM (PL2.1.10, PL4.1.10, PL20.3.10) ROLL ASSY RETARD (PL2.1.2, PL4.1.2, PL20.3.2)
  • Page 29 Chapter 1 Troubleshooting Step Check Checking paper position Remove EP CARTRIDGE. Go to FIP1.28 Go to step 8. Does the front end of paper touch ACTUATOR B of SENSOR REGI. SENSOR REGI? Checking ROLL ASSY RETARD Replace ROLL Is ROLL ASSY RETARD clean and installed correctly? ASSY RETARD.

  • Page 30: Fip1.11 Ep Cartridge

    Chapter 1 Troubleshooting FIP1.11 EP Cartridge Step Check Possible causes: HVPS/MCU (PL12.1.19) EP CARTRIDGE GUIDE ASSY CRU R (PL8.1.25) Checking EP CARTRIDGE (1) Replace EP CAR- Is the EP CARTRIDGE appropriate model? Go to step 2. TRIDGE. Remove the EP CARTRIDGE to check the model. Checking EP CARTRIDGE (2) Install the EP CARTRIDGE again.

  • Page 31: Fip1.12 Paper Size Error

    Chapter 1 Troubleshooting FIP1.12 Paper Size Error Step Check Possible causes: 150 FEEDER ASSY (PL5.1.1) 150 PAPER CASSETTE (PL2.1.50) SENSOR REGI (PL5.1.30) ACTUATOR B (PL5.1.17) HVPS/MCU (PL12.1.19) GUIDE TRAY LEFT (PL7.1.7) 550 FEEDER ASSY (PL7.1.10) 550 PAPER CASSETTE (PL4.1.50) Checking the paper size setup Replace the paper, Does the paper size in use match the size setup by Go to step 2.

  • Page 32: Fip1.13 No Tray/Tray 1, 2

    Chapter 1 Troubleshooting FIP1.13 No Tray/Tray 1, 2 Step Check Possible causes: GUIDE TRAY LEFT (PL7.1.7) 150 PAPER CASSETTE (PL2.1.50) HVPS/MCU (PL12.1.19) 550 PAPER CASSETTE (PL4.1.50) Go to FIP4.1 "No Does Error occur with Tray 3 or Tray 4? Go to step 2. Tray/Tray 3.4".

  • Page 33: Fip1.14 No Paper/Tray 1, 2

    Chapter 1 Troubleshooting FIP1.14 No Paper/Tray 1, 2 Step Check Possible causes: SENSOR NO PAPER (PL5.1.38, PL7.1.38) ACTUATOR NO PAPER (PL5.1.6, PL7.1.14) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) PLATE ASSY BTM (PL2.1.10, PL4.1.10) RACK BTM LOCK 550 (PL4.1.21) HOUSING BASE 550(PL4.1.44) Go to FIP4.2 "No Does Error Code indicate Tray 3 or Tray 4? Go to step 2.

  • Page 34: Fip1.15 Low Paper In Tray/Tray 2

    Chapter 1 Troubleshooting FIP1.15 Low Paper in Tray/Tray 2 Step Check Possible causes: SENSOR LOW PAPER (PL7.1.4) ACTUATOR LOW PAPER (PL7.1.5) PLATE ASSY BTM (PL4.1.10) HVPS/MCU (PL12.1.19) 550 PAPER CASSETTE (PL4.1.50) 550 FEEDER ASSY (PL7.1.10) Checking the sensor for operation Does Error still occur, after Paper Cassette filled with a Go to step 2.

  • Page 35: Fip1.16 Drum Life

    Chapter 1 Troubleshooting FIP1.16 Drum Life Step Check Possible causes: EP CARTRIDGE GUIDE ASSY CRU R (PL8.1.25) HVPS/MCU (PL12.1.19) Checking EP CARTRIDGE Does Error still occur, after installing a new EP CAR- Go to step 2. End of work TRIDGE? Checking GUIDE ASSY CRU R for continuity Replace HVPS/ Replace GUIDE...

  • Page 36: Fip1.17 Fuser Life

    Chapter 1 Troubleshooting FIP1.17 Fuser Life Step Check Possible causes: FUSER ASSY (PL8.1.20) HARNESS ASSY FUSER (PL8.1.17) HVPS/MCU (PL12.1.19) Checking FUSER ASSY Does Error still occur, after installing a new FUSER ASSY and sending RESET FUSER LIFE WARNING Replace HVPS/ command? MCU.

  • Page 37: Fip1.18 No Power

    Chapter 1 Troubleshooting FIP1.18 No Power Step Check Possible causes: POWER CORD (PL12.1.23) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) OPERATION PANEL (PL1.1.1) HARNESS ASSY PANEL (PL1.1.10) INTERLOCK S/W 24V (PL8.1.11) INTERLOCK S/W 5V (PL8.1.12) INTERLOCK S/W REAR (PL12.1.7) FAN MAIN (PL1.1.14) FAN SUB (PL8.1.5) ROS ASSY (PL8.1.1) FUSER ASSY (PL8.1.20) GEAR ASSY HOUSING (PL11.1.3)
  • Page 38 Chapter 1 Troubleshooting Step Check Checking CLUTCH REGI (PL5.1.23) Remove SHIELD PLATE HVPS (PL12.1.18). Go to FIP1.38 Disconnect P/J243. Go to step 8. CLUTCH REGI. Remove EP CARTRIDGE. Does FAN MAIN rotate, when the power is turned ON? Checking OPERATION PANEL Disconnect HARNESS ASSY PANEL from PWBA ESS.
  • Page 39 Chapter 1 Troubleshooting Step Check Checking FAN SUB Replace FAN SUB. (RRP8.2) Replace HVPS/ Remove EP CARTRIDGE. End of work MCU. (RRP12.10) Does the FAN SUB rotate, when the power is turned 1 – 35...

  • Page 40: Fip1.19 Lcd/Led Display Error

    Chapter 1 Troubleshooting FIP1.19 LCD/LED Display Error Step Check Possible causes: OPERATION PANEL (PL1.1.1) HARNESS ASSY PANEL (PL1.1.10) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking 3.3VDC power line Is the voltage across the Go to step 2. Go to step 4 harness of OPERATION PANEL, 3.3 VDC? Replace HAR- Checking OPERATION PANEL for continuity (1) Go to step 3.

  • Page 41: Fip1.20 Inoperative Keypad

    Chapter 1 Troubleshooting FIP1.20 Inoperative Keypad Step Check Possible causes: OPERATION PANEL (PL1.1.1) HARNESS ASSY PANEL (PL1.1.10) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking 3.3 VDC power line Is the voltage across the harness of OPERATION Go to step 2. Go to step 4. PANEL, 3.3 VDC? Replace HAR- Checking OPERATION PANEL for continuity (1)

  • Page 42: Fip1.21 Other Printer Error

    Chapter 1 Troubleshooting FIP1.21 Other Printer Error Step Check Possible causes: HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Run a test print. Is the printer able to test print? Go to step 4. Go to step 2. Check using Chapter 2 Diagnostic [TEST PATTERN MODE MENU].

  • Page 43: Fip1.22 Face Up Tray Error

    Chapter 1 Troubleshooting FIP1.22 Face Up Tray Error Step Check Possible causes: HVPS/MCU (PL12.1.19) SENSOR FACE UP OPEN (PL10.1.25) GATE FU (PL10.2.6) LEVER GATE FU (PL10.2.17) Checking Actuator for operation With tool Go to Does ACTUATOR FULL STACK in GATE FU move step 2.

  • Page 44: Fip1.23 Full Stack Error/500 Paper Exit

    Chapter 1 Troubleshooting FIP1.23 Full Stack Error/500 Paper Exit Step Check Possible causes: SENSOR FULL STACK (PL10.1.26) ACTUATOR FULL STACK (PL10.1.10) HVPS/MCU (PL12.1.19) Checking ACTUATOR FULL STACK for operation With tool Go to Replace ACTUA- Does ACTUATOR FULL STACK in paper feed out sec- step 2.

  • Page 45: Level 2 Fip

    Chapter 1 Troubleshooting 4.2 Level 2 FIP FIP1.24 LVPS Step Check Possible causes: LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) HARNESS ASSY LVPS (PL12.1.1) Checking LVPS (PL12.1.5) control power Remove SHIELD PLATE LVPS. (RRP12.1) Disconnect P/J41 from LVPS. Replace LVPS. Turn the power ON. Go to step 2.

  • Page 46: Fip1.25 Main Motor

    Chapter 1 Troubleshooting FIP1.25 MAIN MOTOR Step Check Possible causes: MAIN MOTOR (PL11.1.2) HARNESS ASSY LVPS (PL12.1.1) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking MAIN MOTOR Remove EP CARTRIDGE. Close COVER OPEN (PL1.1.2). Go to step 2. Go to step 3. Does MAIN MOTOR rotate, when the power is turned Check by rotation sound of MAIN MOTOR.

  • Page 47: Fip1.26 Ros Assy

    Chapter 1 Troubleshooting FIP1.26 ROS ASSY Step Check Possible causes: ROS ASSY (PL8.1.1) HARNESS ASSY ROS (PL8.1.2) INTERLOCK S/W 5V (PL8.1.12) HARNESS ASSY LVPS (PL12.1.1) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking the power to Laser Diode of ROS ASSY Remove COVER TOP ASSY (PL1.1.7). (RRP1.4) Disconnect P/J140 from ROS ASSY.
  • Page 48 Chapter 1 Troubleshooting Step Check Checking /ROSMOT ON signal of Scanner Motor Install EP CARTRIDGE. Close COVER OPEN (PL1.1.2). Go to step 11. Go to step 10. Is P/J13-3(+) and P/J13-2(-) on HVPS/MCU, 0 V just after when the power is turned ON, and 5VDC 10 sec- onds after stopping MAIN MOTOR? Checking HARNESS ASSY ROS for continuity Replace HVPS/...

  • Page 49: Fip1.27 Fuser Assy

    Chapter 1 Troubleshooting FIP1.27 FUSER ASSY Step Check Possible causes: FUSER ASSY (PL8.1.20) HVPS/MCU (PL12.1.19) INTERLOCK S/W 24V (PL8.1.11) HARNESS ASSY FUSER 100V/200V (PL8.1.17) HARNESS ASSY AC100V/200V (PL12.1.8) LVPS (PL12.1.5) HARNESS ASSY LVPS (PL12.1.1) Checking Heater circuit for continuity Remove SHIELD PLATE LVPS. (RRP12.1) Disconnect P/J47 from LVPS.
  • Page 50 Chapter 1 Troubleshooting Step Check Checking the resistance of Thermistor of Temperature Sensor Disconnect P/J46 from LVPS. Replace FUSER Go to step 8. Is the resistance between P/J46-6 and P/J46-7 and P/ ASSY. (RRP8.8) J46-1 and P/J46-2 about 480 k-ohm in the normal tem- perature (about 20 °C)? Checking after replacing HVPS/MCU Replace HVPS/MCU.

  • Page 51: Fip1.28 Sensor Regi

    Chapter 1 Troubleshooting FIP1.28 SENSOR REGI Step Check Possible causes: SENSOR REGI (PL5.1.30) ACTUATOR B (PL5.1.17) 150 FEEDER ASSY (PL5.1.1) HARNESS ASSY TRAY1 (PL5.1.37) HARNESS ASSY CHUTE (PL12.1.17) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking ACTUATOR B for operation and shape Remove 150 FEEDER ASSY. (RRP5.1) Does ACTUATOR B operate smoothly? Is the flag of ACTUATOR B formed normally to shield With tool Go to...
  • Page 52 Chapter 1 Troubleshooting Step Check Checking HARNESS ASSY TRAY1 for continuity Remove SENSOR REGI. (RRP5.7) Disconnect P/J245. Replace HAR- Is there continuity between Go to step 8. NESS ASSY P/J245-4 and P/J241-3? TRAY1. P/J245-5 and P/J241-2? P/J245-6 and P/J241-1? Checking HVPS/MCU for continuity Go to FIP1.24 Replace HVPS/ Disconnect P/J11 from HVPS/MCU.

  • Page 53: Fip1.29 Sensor No Paper

    Chapter 1 Troubleshooting FIP1.29 SENSOR NO PAPER Step Check Possible causes: SENSOR NO PAPER (PL5.1.38, PL7.1.38) ACTUATOR NO PAPER (PL5.1.6, PL7.1.14) 150 FEEDER ASSY (PL5.1.1) HARNESS ASSY TRAY1 (PL5.1.37) HARNESS ASSY TRAY2 (PL7.1.36) HARNESS ASSY CHUTE (PL12.1.17) HVPS/MCU (PL12.1.19) PLATE ASSY BTM (PL2.1.10, PL4.1.10) LVPS (PL12.1.5) 550 FEEDER ASSY (PL7.1.10) Checking ACTUATOR NO PAPER for shape and oper-...
  • Page 54 Chapter 1 Troubleshooting Step Check Checking HARNESS ASSY CHUTE for continuity Disconnect P/J24 from HVPS/MCU. Disconnect P/J245 and P/J248. Is there continuity between J24-6 and J245-13? Replace HAR- J24-7 and J245-12? Go to step 7. NESS ASSY J24-8 and J245-11? CHUTE.

  • Page 55: Fip1.30 Sensor Low Paper

    Chapter 1 Troubleshooting FIP1.30 SENSOR LOW PAPER Step Check Possible causes: SENSOR LOW PAPER (PL7.1.4) ACTUATOR LOW PAPER (PL7.1.5) PLATE ASSY BTM (PL4.1.10) HARNESS ASSY LOW1 (PL7.1.2) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking ACTUATOR LOW PAPER for operation Install Paper Cassette. Does ACTUATOR LOW PAPER operate smoothly, when PLATE ASSY BTP is pushed and released by the With tool Go to...

  • Page 56: Fip1.31 Sensor Toner

    Chapter 1 Troubleshooting FIP1.31 SENSOR TONER Step Check Possible causes: SENSOR TONER (PL5.1.46) SENSOR TONER ASSY (PL5.1.45) HARNESS ASSY TONER1 (PL5.1.50) HARNESS ASSY TONER2 (PL12.1.28) EP CARTRIDGE HVPS/MCU (PL12.1.19) Checking EP CARTRIDGE (1) Go to step 3. Go to step 2. Does sufficient toner in EP CARTRIDGE remain? Checking EP CARTRIDGE (2) Does the problem still occur, after replacing EP CAR-...

  • Page 57: Fip1.32 Interlock S/W 24V

    Chapter 1 Troubleshooting FIP1.32 INTERLOCK S/W 24V Step Check Possible causes: INTERLOCK S/W 24V (PL8.1.11) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking INTERLOCK S/W 24V Replace INTER- Disconnect P/J45 from LVPS. Go to FIP1.24 LOCK S/W 24V. Is P/J45-1 and P/J45-3 continuous, when INTERLOCK LVPS.

  • Page 58: Fip1.33 Interlock S/W 5V, Switch I/L Assy

    Chapter 1 Troubleshooting FIP1.33 INTERLOCK S/W 5V, SWITCH I/L ASSY Step Check Possible causes: INTERLOCK S/W 5V (PL8.1.12) SWITCH I/L ASSY (PL1.1.11) HARNESS ASSY ROS (PL8.1.2) HARNESS ASSY LVPS (PL12.1.1) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking INTERLOCK S/W 5VL Replace INTER- Remove INTERLOCK S/W 5VL.

  • Page 59: Fip1.34 Interlock S/W Rear

    Chapter 1 Troubleshooting FIP1.34 INTERLOCK S/W REAR Step Check Possible causes: INTERLOCK S/W REAR (PL12.1.7) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking INTERLOCK S/W REAR for continuity Replace INTER- Disconnect P/J44 from LVPS. Go to FIP1.24 LOCK S/W REAR. Is P/J44-1 and P/J44-3 continuous, when INTERLOCK LVPS.

  • Page 60: Fip1.35 Switch I/L Assy (Interlock S/W Front R)

    Chapter 1 Troubleshooting FIP1.35 SWITCH I/L ASSY (Interlock S/W Front R) Step Check Possible causes: SWITCH I/L ASSY (PL1.1.11) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking SWITCH I/L ASSY for continuity Disconnect P/J411. Replace SWITCH I/ Go to step 2. Is P/J411-1 and P/J411-2 continuous, when SWITCH I/ L ASSY.

  • Page 61: Fip1.36 Pwba Exit Motor

    Chapter 1 Troubleshooting FIP1.36 PWBA EXIT MOTOR Step Check Possible causes: PWBA EXIT MOTOR (PL12.1.4) HARNESS ASSY LVPS (PL12.1.1) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking HARNESS ASSY LVPS for continuity Disconnect P/J27, P/J10, P/J102 and P/J101 from Replace HAR- HARNESS ASSY LVPS. Go to step 2.

  • Page 62: Chapter 1 Troubleshooting Contents

    Chapter 1 Troubleshooting FIP1.37 MOTOR ASSY EXIT Step Check Possible causes: MOTOR ASSY EXIT (PL10.1.15) PWBA EXIT MOTOR (PL12.1.4) HARNESS ASSY LVPS (PL12.1.1) LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) Checking MOTOR ASSY EXIT for operation. Not using DIAG tool- End of work Go to step 3.

  • Page 63: Fip1.38 Clutch Regi

    Chapter 1 Troubleshooting FIP1.38 CLUTCH REGI Step Check Possible causes: CLUTCH REGI (PL5.1.23) HARNESS ASSY CHUTE (PL12.1.17) HARNESS ASSY TRAY1 (PL5.1.37) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking HARNESS ASSY CHUTE for continuity Disconnect P/J24 from HVPS/MCU. Replace HAR- Is there continuity between Go to step 2.

  • Page 64: Fip1.39 Clutch Assy Ph

    Chapter 1 Troubleshooting FIP1.39 CLUTCH ASSY PH Step Check Possible causes: CLUTCH ASSY PH (PL5.1.21, PL7.1.20) HARNESS ASSY TRAY1 (PL5.1.37) HARNESS ASSY TRAY2 (PL7.1.36) HARNESS ASSY CHUTE (PL12.1.17) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking HARNESS ASSY CHUTE for continuity Disconnect P/J24 from HVPS/MCU. Is there continuity between Replace HAR- J24-13 and J245-6?

  • Page 65: Fip1.40 Guide Tray Left

    Chapter 1 Troubleshooting FIP1.40 GUIDE TRAY LEFT Step Check Possible causes: GUIDE TRAY LEFT (PL7.1.7) HARNESS ASSY LVPS (PL12.1.1) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking HARNESS ASSY LVPS for continuity Disconnect P/J18 from HVPS/MCU. Replace HAR- Go to step 2. Disconnect P/J1821. NESS ASSY LVPS.

  • Page 66: Fip1.41 Hvps/Mcu

    Chapter 1 Troubleshooting FIP1.41 HVPS/MCU Step Check Possible causes: HVPS/MCU (PL12.1.19) GUIDE ASSY CRU R (PL8.1.25) EP CARTRIDGE HARNESS ASSY ANT (PL8.1.24) HARNESS ASSY LVPS (PL12.1.1) Checking the power by GUIDE ASSY CRU R Replace GUIDE Is GUIDE ASSY CRU R installed appropriately? ASSY CRU R.

  • Page 67: Fip1.42 Electrical Noise

    Chapter 1 Troubleshooting FIP1.42 Electrical Noise Step Check Possible causes: HVPS/MCU (PL12.1.19) GUIDE ASSY CRU R (PL8.1.25) FUSER ASSY (PL8.1.20) EP CARTRIDGE HARNESS ASSY ANT (PL8.1.24) HARNESS ASSY AC100V/200V (PL12.1.8) HARNESS ASSY LVPS (PL12.1.1) Option 550 Paper Feeder PWBA FEEDER 550 (PL20.1.34) PWBA DUPLEX (PL21.1.32) Checking a foreign noise...
  • Page 68 Chapter 1 Troubleshooting Step Check Checking PWB ground Remove SHIELD PLATE LVPS (PL12.1.3) and SHIELD PLATE HVPS (PL12.1.8). (RRP12.1, 12.9) Is the ground normal? Are screws for ground of the following PWBs firmly tightened? All screws of HVPS/MCU (PL12.1.19) All screws of LVPS (PL12.1.5) Restore the Go to step 9.

  • Page 69: Fip1.43 Motor Assy Exit

    Chapter 1 Troubleshooting FIP1.43 MOTOR ASSY EXIT Step Check Possible causes: MOTOR ASSY EXIT (PL10.1.15) HARNESS ASSY LVPS (PL12.1.1) PWBA EXIT MOTOR (PL12.1.4) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking MOTOR ASSY EXIT. Not using DIAG tool: Replace MOTOR ASSY EXIT End of work Go to step 3.

  • Page 70: Fip1.44 Sensor Face Up Open

    Chapter 1 Troubleshooting FIP1.44 SENSOR FACE UP OPEN Step Check Possible causes: SENSOR FACE UP OPEN (PL10.1.25) GATE FU (PL10.2.6) LEVER GATE FU (PL10.2.17) HARNESS ASSY EXIT SNR (PL10.1.27) HVPS/MCU (PL12.1.19) Checking GATE FU for operation Open COVER ASSY REAR 500. Move LEVER GATE FU up and down.

  • Page 71: Fip1.45 Sensor Full Stack

    Chapter 1 Troubleshooting FIP1.45 SENSOR FULL STACK Step Check Possible causes: SENSOR FULL STACK (PL10.1.26) ACTUATOR FULL STACK (PL10.1.10) HARNESS ASSY EXIT SNR (PL10.1.27) HVPS/MCU (PL12.1.19) Checking ACTUATOR FULL STACK Open COVER ASSY REAR 500. Move ACTUATOR FULL STACK with a finger. With tool Go to Replace ACTUA- Does ACTUATOR FULL STACK operate smoothly?
  • Page 72 Chapter 1 Troubleshooting Blank Page 1 – 68...

  • Page 73: Duplex Option

    Chapter 1 Troubleshooting Duplex Option 4.3 Error/Status Code List Status Code Error Contents Error Description FIP to be referred STATUS 3-1 STATUS 3-1 to 3-5 indicates STATUS 3-2 JAM by combination of Table STATUS 3-3 1-1. STATUS 3-4 STATUS 3-5 -Cover of Option Duplex is STATUS 17-3 Duplex Cover Open...

  • Page 74: Level 1 Fip

    Chapter 1 Troubleshooting 4.5 Level 1 FIP FIP2.1 Option Duplex Cover Error Step Check Possible causes: HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) HSG LOWER DUP (PL21.1.6) COVER HSG DUP (PL21.1.18) SWITCH DUPLEX (PL21.1.27) PWBA DUPLEX (PL21.1.32) Checking COVER HSG DUP With tool Go to step Replace HSG Open COVER HSG DUP.

  • Page 75: Fip2.2 Option Duplex Error

    Chapter 1 Troubleshooting FIP2.2 Option Duplex Error Step Check Possible causes: HVPS/MCU (PL12.1.19) PWBA DUPLEX (PL21.1.32) HARNESS ASSY DUP (PL21.1.7) Checking Option Duplex installation Go to FIP2.8 Does Error still occur, after removing Option Duplex End of work PWBA DUPLEX. once, reinstalling, and then turning the power ON? 1 –...

  • Page 76: Fip2.3 Paper Jam/Exit To Dup

    Chapter 1 Troubleshooting FIP2.3 Paper Jam/Exit to Dup Step Check Possible causes: HVPS/MCU (PL12.1.19) SENSOR DUP (PL21.1.34) ACTUATOR DUP (PL21.1.37) ROLL DUP (PL21.1.17) ROLL PINCH (PL21.1.4) MOTOR DUPLEX (PL21.1.29) Does Error occur, when the power is turned ON? Go to step 2. Go to step 4.

  • Page 77: Fip2.4 Paper Jam/Dup To Regi

    Chapter 1 Troubleshooting FIP2.4 Paper Jam/Dup to Regi Step Check Possible causes: HVPS/MCU (PL12.1.19) FDR1 AS SUB 150 A4 (PL5.1.2) SENSOR DUP (PL21.1.34) ACTUATOR DUP (PL21.1.37) ROLL DUP (PL21.1.17) ROLL PINCH (PL21.1.4) MOTOR DUPLEX (PL21.1.29) Checking Option Duplex installation Remove Option Duplex, and then reinstall. Go to step 2.

  • Page 78: Fip2.5 Paper Jam/Duplex Misfeed

    Chapter 1 Troubleshooting FIP2.5 Paper Jam/Duplex Misfeed Step Check Possible causes: FDR1 AS SUB 150 A4 (PL5.1.2) HVPS/MCU (PL12.1.19) ROLL DUP (PL21.1.17) ROLL PINCH (PL21.1.4) MOTOR DUPLEX (PL21.1.29) Checking Option Duplex installation Remove Option Duplex, and then reinstall. Go to step 2. End of work Does Error occur, when Test Printing a Duplex print? Reinstall FDR1 AS...

  • Page 79: Fip2.6 Paper Size Error/Duplex

    Chapter 1 Troubleshooting FIP2.6 Paper Size Error/Duplex Step Check Possible causes: HVPS/MCU (PL12.1.19) GUIDE TRAY LEFT (PL7.1.7) Go to step 2. Replace the paper. PWBA FEEDER 550 (PL20.1.34) Checking paper size Is the paper size capable for duplex printing? Checking the paper size setup Change the paper Does the paper size in use match the size set by Go to step 3.

  • Page 80: Fip2.7 No Recognition Of Option Duplex

    Chapter 1 Troubleshooting FIP2.7 No Recognition of Option Duplex Step Check Possible causes: HVPS/MCU (PL12.1.19) HARNESS ASSY LVPS (PL12.1.1) PWBA DUPLEX (PL21.1.32) HARNESS ASSY DUP (PL21.1.7) Checking Option Duplex detection signal (1) Remove PWBA DUPLEX. (RRP21.5) Remove HARNESS ASSY DUP. Connect J2750 of HARNESS ASSY DUP to P2750 of Go to step 4.

  • Page 81: Level 2 Fip

    Chapter 1 Troubleshooting 4.6 Level 2 FIP FIP2.8 PWBA DUPLEX Step Check Possible causes: PWBA DUPLEX (PL21.1.32) HARNESS ASSY DUP (PL21.1.7) HVPS/MCU (PL12.1.19) HARNESS ASSY LVPS (PL12.1.1) Checking HARNESS ASSY DUP for continuity Remove Option Duplex. Replace HAR- Go to step 2. Disconnect P/J50 from PWBA DUPLEX.

  • Page 82: Fip2.9 Motor Duplex

    Chapter 1 Troubleshooting FIP2.9 MOTOR DUPLEX Step Check Possible causes: MOTOR DUPLEX (PL21.1.29) PWBA DUPLEX (PL21.1.32) HARNESS ASSY DUP (PL21.1.7) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) HARNESS ASSY LVPS (PL12.1.1) Checking HARNESS ASSY DUP for continuity Remove Option Duplex. Replace HAR- Disconnect P/J50 from PWBA DUPLEX. Go to step 2.

  • Page 83: Fip2.10 Sensor Dup

    Chapter 1 Troubleshooting FIP2.10 SENSOR DUP Step Check Possible causes: SENSOR DUP (PL21.1.34) ACTUATOR DUP (PL21.1.37) HARNESS ASSY DUP SNR (PL21.1.35) PWBA DUPLEX (PL21.1.32) HARNESS ASSY DUP (PL21.1.7) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) HARNESS ASSY LVPS (PL12.1.1) Checking ACTUATOR DUP for operation Does ACTUATOR DUP operate smoothly? With tool Go to Replace ACTUA-...

  • Page 84: Fip2.11 Switch Duplex

    Chapter 1 Troubleshooting FIP2.11 SWITCH DUPLEX Step Check Possible causes: SWITCH DUPLEX (PL21.1.27) HARNESS ASSY LVPS (PL12.1.1) HARNESS ASSY DUP COVER (PL21.1.31) PWBA DUPLEX (PL21.1.32) HARNESS ASSY DUP (PL21.1.7) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking SWITCH DUPLEX for continuity Replace SWITCH Remove SWITCH DUPLEX.

  • Page 85: Oct Option

    Chapter 1 Troubleshooting OCT Option 4.7 Error/Status Code List FIP to be Status Code Error Contents Error Description referred STATUS 3-1 STATUS 3-2 STATUS 3-1 to 3-5 indicates JAM by combina- tion of Table 1-1. STATUS 3-3 STATUS 3-4 STATUS 3-5 STATUS 16-5 Full Stack (OCT) -Option OCT became Full Stack.

  • Page 86: Level 1 Fip

    Chapter 1 Troubleshooting 4.8 Level 1 FIP FIP3.1 Option OCT Cover Error Step Check Possible causes: HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) PWBA OCT (PL23.1.22) COVER REAR (PL23.1.4) COVER OCT (PL23.1.1) S/W REAR COVER (PL23.1.18) HARNESS ASSY REAR COVER (PL23.1.29) With tool Go to step Checking COVER REAR Replace Cover 2.

  • Page 87: Fip3.2 Option Oct Error

    Chapter 1 Troubleshooting FIP3.2 Option OCT Error Step Check Possible causes: HARNESS ASSY OCT1 (PL12.1.26) HVPS/MCU (PL12.1.19) PWBA OCT (PL23.1.22) HARNESS ASSY OCT2 (PL23.1.25) Checking Option OCT installation Go to FIP3.8 Remove Option OCT, reinstall and turn the power ON. End of work PWBA OCT.

  • Page 88: Fip3.3 Paper Jam/Exit To Oct

    Chapter 1 Troubleshooting FIP3.3 Paper Jam/Exit to OCT Step Check Possible causes: HVPS/MCU (PL12.1.19) SENSOR OCT (PL23.1.30) ACTUATOR OCT (PL23.1.31) ROLL OCT LOWER (PL23.1.16) ROLL OCT UPPER (PL23.1.36) ROLL PINCH (PL23.1.34) MOTOR ASSY OCT (PL23.1.6) Does Error occur, when the power is turned ON? Go to step 2.

  • Page 89: Fip3.4 Paper Jam/Oct

    Chapter 1 Troubleshooting FIP3.4 Paper Jam/OCT Step Check Possible causes: HVPS/MCU (PL12.1.19) SENSOR OCT (PL23.1.30) ACTUATOR OCT (PL23.1.31) ROLL OCT LOWER (PL23.1.16) ROLL OCT UPPER (PL23.1.36) ROLL PINCH (PL23.1.34) MOTOR ASSY OCT (PL23.1.6) Does Error occur, when the power is turned ON? Go to step 2.

  • Page 90: Fip3.5 Paper Size Error/Oct

    Chapter 1 Troubleshooting FIP3.5 Paper Size Error/OCT Step Check Possible causes: HVPS/MCU (PL12.1.19) GUIDE TRAY LEFT (PL7.1.7) PWBA FEEDER 550 (PL20.1.34) Checking the paper size setup Change the paper Does the size of paper in use match the size set by Go to step 2.

  • Page 91: Fip3.6 Full Stack Error/Oct

    Chapter 1 Troubleshooting FIP3.6 Full Stack Error/OCT Step Check Possible causes: Sensor Full Stack (0n PWBA OCT) HVPS/MCU (PL12.1.19) PWBA OCT (PL23.1.22) ACTUATOR FULL STACK (PL23.1.15) Checking ACTUATOR FULL STACK for operation With tool Go to Does ACTUATOR FULL STACK move smoothly, when Replace ACTUA- step 2.

  • Page 92: Fip3.7 No Recognition Of Option Oct

    Chapter 1 Troubleshooting FIP3.7 No Recognition of Option OCT Step Check Possible causes: HVPS/MCU (PL12.1.19) HARNESS ASSY OCT1 (PL12.1.26) PWBA OCT (PL23.1.22) HARNESS ASSY OCT2 (PL23.1.25) Checking Option OCT detection signal (1) Disconnect P/J70 on PWBA OCT. Go to step 5. Go to step 2.

  • Page 93: Level 2 Fip

    Chapter 1 Troubleshooting 4.9 Level 2 FIP FIP3.8 PWBA OCT Step Check Possible causes: PWBA OCT (PL23.1.22) HARNESS ASSY OCT1 (PL12.1.26) HARNESS ASSY OCT2 (PL23.1.25) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) Checking HARNESS ASSY OCT2 for continuity Remove Option OCT. (RRP23.1) Replace HAR- Disconnect P/J70 from PWBA OCT.

  • Page 94: Fip3.9 Motor Assy Oct

    Chapter 1 Troubleshooting FIP3.9 MOTOR ASSY OCT Step Check Possible causes: MOTOR ASSY OCT (PL23.1.6) PWBA OCT (PL23.1.22) HARNESS ASSY OCT MOT (PL23.1.46) HARNESS ASSY OCT2 (PL23.1.25) HVPS/MCU (PL12.1.19) HARNESS ASSY OCT1 (PL12.1.26) Checking HARNESS ASSY OCT MOT for continuity With tool Go to Replace HAR- Remove HARNESS ASSY OCT MOT.

  • Page 95: Fip3.10 Motor Assy Offset

    Chapter 1 Troubleshooting FIP3.10 MOTOR ASSY OFFSET Step Check Possible causes: MOTOR ASSY OFFSET (PL23.1.20) MOTOR ASSY OCT (PL23.1.6) PWBA OCT (PL23.1.22) HARNESS ASSY OCT2 (PL23.1.25) HVPS/MCU (PL12.1.19) HARNESS ASSY OCT1 (PL12.1.26) Checking MOTOR ASSY OFFSET Not using DIAG tool: Replace MOTOR ASSY OFF- End of work Go to step 4.

  • Page 96: Fip3.11 Solenoid Assy Gate

    Chapter 1 Troubleshooting FIP3.11 SOLENOID ASSY GATE Step Check Possible causes: SOLENOID ASSY GATE (PL23.1.27) P WBA OCT (PL23.1.22) HARNESS ASSY OCT2 (PL23.1.25) HVPS/MCU (PL12.1.19) HARNESS ASSY OCT1 (PL12.1.26) Checking SOLENOID ASSY GATE Not using DIAG tool: Replace SOLENOID ASSY GATE. End of work Go to step 4.

  • Page 97: Fip3.12 S/W Rear Cover

    Chapter 1 Troubleshooting FIP3.12 S/W REAR COVER Step Check Possible causes: S/W REAR COVER (PL23.1.18) HARNESS ASSY REAR COVER (PL23.1.29) PWBA OCT (PL23.1.22) HARNESS ASSY OCT2 (PL23.1.25) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) HARNESS ASSY OCT1 (PL12.1.26) Checking S/W REAR COVER for continuity (1) Remove S/W REAR COVER.

  • Page 98: Fip3.13 Sensor Oct

    Chapter 1 Troubleshooting FIP3.13 SENSOR OCT Step Check Possible causes: SENSOR OCT (PL23.1.30) ACTUATOR OCT (PL23.1.31) HARNESS ASSY OCT SNR (PL23.1.26) PWBA OCT (PL23.1.22) HARNESS ASSY OCT2 (PL23.1.25) HVPS/MCU (PL12.1.19) HARNESS ASSY OCT1 (PL12.1.26) Checking ACTUATOR OCT for operation Remove Option OCT. (RRP23.1) Open COVER REAR.

  • Page 99: Fip3.14 Sensor Full Stack (On Pwba Oct)

    Chapter 1 Troubleshooting FIP3.14 Sensor Full Stack (On PWBA OCT) Step Check Possible causes: Sensor Full Stack (Mounted on PWBA OCT) ACTUATOR FULL STACK (PL23.1.15) PWBA OCT (PL23.1.22) HARNESS ASSY OCT2 (PL23.1.25) HVPS/MCU (PL12.1.19) HARNESS ASSY OCT1 (PL12.1.26) Checking ACTUATOR FULL STACK for operation Remove Option OCT.

  • Page 100: Fip3.15 Sensor Offset (On Pwba Oct)

    Chapter 1 Troubleshooting FIP3.15 Sensor Offset (On PWBA OCT) Step Check Possible causes: Sensor Offset (Mounted on PWBA OCT) CHUTE OFFSET ASSY (PL23.1.35) PWBA OCT (PL23.1.22) HARNESS ASSY OCT2 (PL23.1.25) HVPS/MCU (PL12.1.19) HARNESS ASSY OCT1 (PL12.1.26) Checking the Actuator of CHUTE OFFSET for opera- tion Remove Option OCT.

  • Page 101: Paper Feeder Option

    Chapter 1 Troubleshooting 550 Paper Feeder Option 4.10 Error/Status Code List FIP to be Status Code Error Contents Error Description referred STATUS 1-5 Cassette Fail - Paper size is not specified. FIP4.1 STATUS 15-3 Near end of paper in Tray 4 - Remaining paper in Tray 4 became low.

  • Page 102: Level 1 Fip

    Chapter 1 Troubleshooting 4.11 Level 1 FIP FIP4.1 No Tray/Tray 3, 4 Step Check Possible causes: HVPS/MCU (PL12.1.19) OPT ASSY SIZE (PL20.1.8) Option 550 Paper Feeder 550 PAPER CASSETTE (PL20.3.50) Does Error still occur, after removing and reinstalling the 550 PAPER CASSETTE of Option 550 Paper Go to step 2.

  • Page 103: Fip4.2 No Paper/Tray 3, 4

    Chapter 1 Troubleshooting FIP4.2 No Paper/Tray 3, 4 Step Check Possible causes: HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) SENSOR NO PAPER (PL20.2.33) ACTUATOR NO PAPER (PL20.2.6) Option 550 Paper Feeder 550 PAPER CASSETTE (PL20.3.50) PLATE ASSY BTM (PL20.3.10) RACK BTM LOCK 550 (PL20.3.21) HOUSING BASE 550(PL20.3.44) Checking if there is any paper Is there any paper in Go to step 2.

  • Page 104: Fip4.3 Low Paper In Tray/Tray 3, 4

    Chapter 1 Troubleshooting FIP4.3 Low Paper in Tray/Tray 3, 4 Step Check Possible causes: HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) SENSOR LOW PAPER (PL20.1.30) ACTUATOR LOW PAPER (PL20.1.31) PLATE ASSY BTM (PL20.3.10) Option 550 Paper Feeder 550 PAPER CASSETTE (PL20.3.50) Checking the sensor for operation Does Error still occur, after 550 PAPER CASSETTE Go to step 2.

  • Page 105: Fip4.4 No Recognition Of Option 550 Paper Feeder

    Chapter 1 Troubleshooting FIP4.4 No Recognition of Option 550 Paper Feeder The description below is on the assumption that Option 550 Paper Feeder's are installed to Tray 3 and Tray 4. Step Check Possible causes: LVPS (PL12.1.5) HVPS/MCU (PL12.1.19) PWBA FEEDER 550 (PL20.1.34) HARNESS ASSY FDR2 (PL20.1.5) HARNESS ASSY FDR5 (PL20.1.26) Checking HARNESS ASSY FDR2 of Feeder equivalent...

  • Page 106: Fip4.5 Inappropriate Option 550 Paper Feeder

    Chapter 1 Troubleshooting FIP4.5 Inappropriate Option 550 Paper Feeder Step Check Possible causes: PWBA FEEDER 550 (PL20.1.34) Checking Option 550 Paper Feeder Go to FIP4.6, 4.7 Replace Option Is Option 550 Paper Feeder for correct JIGEN2 PWBA FEEDER 550 Paper Feeder installed? 550.

  • Page 107: Level 2 Fip

    Chapter 1 Troubleshooting 4.12 Level 2 FIP FIP4.6 PWBA FEEDER 550 It is stated here as Option 550 Paper Feeder is set as Tray 3. When it is set as Tray 4, refer to the statement in FIP2.21 PWBA FEEDER 550 for the circuit usage condition. Step Check Possible causes:...

  • Page 108: Fip4.7 Pwba Feeder 550

    Chapter 1 Troubleshooting FIP4.7 PWBA FEEDER 550 It is stated here as Option 550 Paper Feeder is set as Tray 4. When it is set as Tray 3, refer to the statement in FIP2.20 PWBA FEEDER 550 for the circuit usage condition. Step Check Possible causes:...

  • Page 109: Fip4.8 Sensor No Paper

    Chapter 1 Troubleshooting FIP4.8 SENSOR NO PAPER Step Check Possible causes: SENSOR NO PAPER (PL20.2.33) ACTUATOR NO PAPER (PL20.2.6) HARNESS ASSY CLSNR1 (PL20.2.31) HARNESS ASSY CLSNR2 (PL20.1.36) 550 PAPER CASSETTE (PL20.3.50) Option 550 Paper Feeder PWBA FEEDER 550 (PL20.1.34) HVPS/MCU (PL12.1.19) Checking ACTUATOR NO PAPER Remove Option 550 Paper Feeder.
  • Page 110 Chapter 1 Troubleshooting Step Check Checking HVPS/MCU for continuity Replace HVPS/ Disconnect P/J11 and P/J20 from HVPS/MCU. Go to step 7. MCU. (RRP12.10) Is there continuity between P11-16 and P20-5? Checking after replacing SENSOR NO PAPER (3) Replace HVPS/ Replace SENSOR NO PAPER. (RRP20.16) MCU.

  • Page 111: Fip4.9 Sensor Low Paper

    Chapter 1 Troubleshooting FIP4.9 SENSOR LOW PAPER Step Check Possible causes: SENSOR LOW PAPER (PL20.1.30) ACTUATOR LOW PAPER (PL20.1.31) HARNESS LOW PAPER (PL20.1.33) HARNESS ASSY FDR2 (PL20.1.5) Option 550 Paper Feeder 550 PAPER CASSETTE PWBA FEEDER 550 (PL20.1.34) PLATE ASSY BTM (PL20.3.10) HVPS/MCU (PL12.1.19) Checking ACTUATOR LOW PAPER Remove Option 550 Paper Feeder.

  • Page 112: Fip4.10 Opt Assy Size

    Chapter 1 Troubleshooting FIP4.10 OPT ASSY SIZE Step Check Possible causes: OPT ASSY SIZE (PL20.1.18) HARNESS ASSY SIZE FDR1 (PL20.1.19) HARNESS ASSY SIZE FDR2 (PL20.1.35) Option 550 Paper Feeder 550 PAPER CASSETTE PWBA FEEDER 550 (PL20.1.34) HVPS/MCU (PL12.1.19) Checking HARNESS ASSY SIZE FDR1 for continuity Replace HAR- Remove HARNESS ASSY SIZE FDR1.

  • Page 113: Fip4.11 Clutch Assy Ph

    Chapter 1 Troubleshooting FIP4.11 CLUTCH ASSY PH Step Check Possible causes: CLUTCH ASSY PH (PL20.2.21) Option 550 Paper Feeder 550 PAPER CASSETTE (PL20.3.50) PWBA FEEDER 550 (PL20.1.34) HARNESS ASSY CLSNR1 (PL20.2.31) HARNESS ASSY CLSNR2 (PL20.1.36) HARNESS ASSY FDR2 (PL20.1.5) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) HARNESS ASSY FDR1 (PL12.1.21) Checking HARNESS ASSY CLSNR1 for continuity...

  • Page 114: Fip4.12 Clutch Pr-Regi

    Chapter 1 Troubleshooting FIP4.12 CLUTCH PR-REGI Step Check Possible causes: CLUTCH PR-REGI (PL20.2.22) Option 550 Paper Feeder 550 PAPER CASSETTE (PL20.3.50) PWBA FEEDER 550 (PL20.1.34) HARNESS ASSY CLSNR1 (PL20.2.31) HARNESS ASSY CLSNR2 (PL20.1.36) HARNESS ASSY FDR2 (PL20.1.5) HVPS/MCU (PL12.1.19) LVPS (PL12.1.5) HARNESS ASSY FDR1 (PL12.1.21) Checking HARNESS ASSY CLSNR1 for continuity Replace HAR-...

  • Page 115: Image Quality Defects

    Chapter 1 Troubleshooting 5. Image Quality Defects 5.1 Entry Chart for Image Quality Troubleshooting Start Test Printing Is there a corresponding FIP? Carry out the corresponding troubleshooting. Troubleshoot The trouble is restored? The trouble is restored? It is assumed that the Printer Controller is functioning normally. By running a test print with the engine only, if the trouble is on the Printer Controller side or the engine side, diagnosis is simple, except those defects that are not able to be diagnosed by test print.
  • Page 116 Chapter 1 Troubleshooting When an image quality problem occurs, run a test print to clearly define the defect. Next, troubleshoot using the image quality FIP table accordingly. If the problem cannot be resolved using the image quality FIP, check again with the image quality FIP. Next, replace [ESS and possible causes] in order and check, and troubleshoot, using [Chapter 2 Diagnostic].

  • Page 117: Image Quality Fip

    Chapter 1 Troubleshooting 5.2 Image Quality FIP FIP- 1.P1 Faint Print Print defect The density of the image is entirely too faint. ESS and possible causes - EP CARTRIDGE - GUIDE ASSY CRU R (PL8.1.25) - BTR ASSY (PL8.1.21) - 150 FEEDER ASSY (PL5.1.1) - PWBA ESS (PL12.1.13) - ROS ASSY (PL8.1.1) - FUSER ASSY (PL8.1.20)
  • Page 118 Chapter 1 Troubleshooting Step Check Checking the image development process Operate Test Print, and turn off the power of the printer while printing. Remove the EP CARTRIDGE with care, and check the Go to FIP1.41 Go to step 8. toner image formed on the drum, right before the tran- HVPS/MCU.

  • Page 119: Fip- 1.P2 Blank Print (No Print)

    Chapter 1 Troubleshooting FIP- 1.P2 Blank print (No print) Print defect The entire paper is printed pure white. ESS and possible causes - EP CARTRIDGE - GUIDE ASSY CRU R (PL8.1.25) - BTR ASSY (PL8.1.21) - 150 FEEDER ASSY (PL5.1.1) - ROS ASSY (PL8.1.1) - PWBA ESS (PL12.1.13) - FUSER ASSY (PL8.1.20)
  • Page 120 Chapter 1 Troubleshooting Step Check Checking BTR ASSY Remove BTR ASSY. (RRP8.10) Replace BTR Check if any stains and/or wear on BTR ASSY. Are Go to step 6. ASSY. (RRP8.10) there any stains and/or wear on BTR? Checking the image development process Operate Test Print, and turn off the power of the printer while printing.

  • Page 121: Fip- 1.P3 Solid Black

    Chapter 1 Troubleshooting FIP- 1.P3 Solid Black Print defect The entire paper is printed jet-black. ESS and possible causes - EP CARTRIDGE - HVPS/MCU (PL12.1.19) - LVPS (PL12.1.5) - 150 FEEDER ASSY (PL5.1.1) - ROS ASSY (PL8.1.1) - PWBA ESS (PL12.1.13) - 550 FEEDER ASSY (PL7.1.10) Before commencing troubleshooting, check the paper transfer course.

  • Page 122: Fip- 1.P4 Vertical Blank Lines (White Stripes In Paper Transport Direction)

    Chapter 1 Troubleshooting FIP- 1.P4 Vertical blank lines (White stripes in paper transport direction) Print defect There are some extremely faint or completely non- printed parts. Those non-printed parts cover a wide area vertically, along the paper feed- ing direction. ESS and possible causes - EP CARTRIDGE - BTR ASSY (PL8.1.21)
  • Page 123 Chapter 1 Troubleshooting Step Check Checking Heat Roll and Pressure Roll Remove FUSER ASSY. (RRP8.8) Warning; Start the operation after the FUSER ASSY Go to step [ESS have cooled down. Replace FUSER and possible Turn the Gear HR with a finger, and check the Heat Roll ASSY.

  • Page 124: Fip- 1.P5 Horizontal Band Cross Out

    Chapter 1 Troubleshooting FIP- 1.P5 Horizontal band cross out Print defect There are some extremely faint or completely non- printed parts. Those non-printed parts cover a wide area horizontally, perpendicular to the paper feeding direction. ESS and possible causes - EP CARTRIDGE - HVPS/MCU (PL12.1.19) - GUIDE ASSY CRU R (PL8.1.25) - BTR ASSY (PL8.1.21)
  • Page 125 Chapter 1 Troubleshooting Step Check Checking the image transcribe process Check the toner image formed on the drum, right after Go to FIP1.41 the transcribe part (BTR). Go to step 7. HVPS/MCU. Is the toner image on the drum completely transcribed on the paper? Checking Drive Assy and GEAR ASSY HOUSING Replace Drive Assy and GEAR ASSY HOUSING.

  • Page 126: Fip- 1.P6 Vertical Stripes

    Chapter 1 Troubleshooting FIP- 1.P6 Vertical stripes Print defect There are vertical black stripes along the paper. ESS and possible causes - EP CARTRIDGE - HVPS/MCU (PL12.1.19) - GUIDE ASSY CRU R (PL8.1.25) - BTR ASSY (PL8.1.21) - 150 FEEDER ASSY (PL5.1.1) - ROS ASSY (PL8.1.1) - PWBA ESS (PL12.1.13) - 550 FEEDER ASSY (PL7.1.10)

  • Page 127: Fip- 1.P7 Horizontal Stripes

    Chapter 1 Troubleshooting FIP- 1.P7 Horizontal stripes Print defect There are horizontal black stripes along the paper. ESS and possible causes - EP CARTRIDGE - HVPS/MCU (PL12.1.19) - GUIDE ASSY CRU R (PL8.1.25) - BTR ASSY (PL8.1.21) - 150 FEEDER ASSY (PL5.1.1) - MAIN MOTOR (PL11.1.2) - GEAR ASSY HOUSING (PL11.1.3) - ROS ASSY (PL8.1.1)
  • Page 128 Chapter 1 Troubleshooting Step Check Restore or clean Checking Drum ground the Plate Earth, or Check the Plate Earth of GUIDE ASSY CRU R. Go to step 7. replace GUIDE Are there any stains or deformation on the Plate Earth? ASSY CRU R.

  • Page 129: Fip- 1.P8 Partial Deletion

    Chapter 1 Troubleshooting FIP- 1.P8 Partial Deletion Print defect There are some extremely faint or completely missing parts. Those missing parts are dotted in a limited area on the paper. ESS and possible causes - EP CARTRIDGE - HVPS/MCU (PL12.1.19) - BTR ASSY (PL8.1.21) - 150 FEEDER ASSY (PL5.1.1) - PWBA ESS (PL12.1.13)

  • Page 130: Fip- 1.P9 Spots

    Chapter 1 Troubleshooting FIP- 1.P9 Spots Print defect There are toner spots all over the paper disorderedly. ESS and possible causes - EP CARTRIDGE - HVPS/MCU (PL12.1.19) - BTR ASSY (PL8.1.21) - 150 FEEDER ASSY (PL5.1.1) - ROS ASSY (PL8.1.1) - GUIDE ASSY CRU R (PL8.1.25) - PWBA ESS (PL12.1.13) - 550 FEEDER ASSY (PL7.1.10)

  • Page 131: Fip- 1.P10 Ghosting

    Chapter 1 Troubleshooting FIP- 1.P10 Ghosting Print defect The ghost appears on the paper. The ghost may be the image of the previous page, or a part of the page currently printing. ESS and possible causes - EP CARTRIDGE - HVPS/MCU (PL12.1.19) - GUIDE ASSY CRU R (PL8.1.25) - Drive Assy - BTR ASSY (PL8.1.21)
  • Page 132 Chapter 1 Troubleshooting Step Check Checking Heat Roll and Pressure Roll Remove FUSER ASSY. (RRP8.8) Warning; Start the operation after the FUSER ASSY have cooled down. Replace FUSER Go to step 7. Turn the Gear HR with a finger, and check the Heat Roll ASSY.

  • Page 133: Fip- 1.P11 Background (Fog)

    Chapter 1 Troubleshooting FIP- 1.P11 Background (Fog) Print defect There is toner stain all over or a part of the page. The stain appears as very bright gray stain. ESS and possible causes - EP CARTRIDGE - BTR ASSY (PL8.1.21) - HVPS/MCU (PL12.1.19) - GUIDE ASSY CRU R (PL8.1.25) - ROS ASSY (PL8.1.1)

  • Page 134: Fip- 1.P12 Skew

    Chapter 1 Troubleshooting FIP- 1.P12 Skew Print defect The printed image is not paralleled with both sides of the paper. ESS and possible causes - EP CARTRIDGE - BTR ASSY (PL8.1.21) - 150 FEEDER ASSY (PL5.1.1) - FUSER ASSY (PL8.1.20) - Paper Cassette - PLATE ASSY BTM (PL2.1.10, PL4.1.10) - 150 Paper Feeder...

  • Page 135: Fip- 1.P13 Paper Damage

    Chapter 1 Troubleshooting FIP- 1.P13 Paper damage Print defect The paper comes out from the printer crumpled, folded or worn-out. ESS and possible causes - FUSER ASSY (PL8.1.20) - Heat Roll - Pressure Roll - PWBA ESS (PL12.1.13) - 150 FEEDER ASSY (PL5.1.1) - EP CARTRIDGE - BTR ASSY (PL8.1.21) - Paper Cassette...
  • Page 136 Chapter 1 Troubleshooting Step Check Checking EP CARTRIDGE Go to step [ESS Install a new EP CARTRIDGE. and possible End of work Carry out a test printing. Is the paper still damaged? causes]. 1 – 132...

  • Page 137: Fip- 1.P14 Unfused Image

    Chapter 1 Troubleshooting FIP- 1.P14 Unfused Image Print defect The printed image is not fixed on the paper properly. The image easily comes off when rubbed. ESS and possible causes - FUSER ASSY (PL8.1.20) - Heat Roll - Pressure Roll - PWBA ESS (PL12.1.13) - LVPS (PL12.1.5) Before commencing troubleshooting, check the paper transfer course.
  • Page 138 Chapter 1 Troubleshooting Step Check Checking FUSER ASSY Turn the gear of the Heater Roller with a finger. Go to step [ESS Replace FUSER Check the contact condition of Heat Roll and Pressure and possible ASSY. (RRP8.8) Roll when rotating. causes].

  • Page 139: Judgment Of Print Consistency

    Chapter 1 Troubleshooting 6. Judgment of Print Consistency It is stated here how to judge simply the main print consistency printing with the standard paper (letter size). Keep the paper packaged in the operating environment for 12 hours, and then use the paper just after it has been unpacked.

  • Page 140: Side Edge Registration

    Chapter 1 Troubleshooting 6.2 Side Edge Registration Measure the amount of shift from the ideal point 108.0 mm away from the left end at center of front and- back of the paper. Reference: less than +/-2.5 mm 1 – 136...

  • Page 141: Skew

    Chapter 1 Troubleshooting 6.3 Skew Measurement of the inclined paper feeding Measure the vertical distance of two points 190 mm away each other on the top horizontal line. Reference: less than +/-1.2 mm 1 – 137...

  • Page 142: Perpendicularity

    Chapter 1 Troubleshooting 6.4 Perpendicularity Measurement of the perpendicularity for suppressing inclines of ROS and OPC. Check the perpendicular line to the horizontal line to measure the horizontal distance at the point 114.5 mm away vertically from center of top horizontal line. Reference: less than +/-0.8 mm JG54A3AA 1 –...

  • Page 143: Parallelism

    Chapter 1 Troubleshooting 6.5 Parallelism The parallelism is difference of feeding speed between left and right sides of the paper. Measure the difference of length between two 234 mm long vertical lines 190 mm away each other. Reference: less than +/-1.2 mm 1 –...

  • Page 144: Preventive Maintenance

    Chapter 1 Troubleshooting 7. Preventive Maintenance When visiting the customer for a service call, perform the maintenance work to prevent any additional problems. Procedure for preventive maintenance 1) Check how the customer is using the machine. 2) Write down the cumulative print count. Use the cumulative print count as a guide of replacing periodic replacement parts.
  • Page 145 Chapter 2 Printer Diagnostics Chapter 2 Diagnostics CONTENTS Chapter 2 Diagnostics ....................2 - 1 1. Diagnostics ........................2 - 1 1.1 Overview ............................2 - 1 2. Entering Diagnostics ....................2 - 2 3. Main Menu........................2 - 3 3.1 Navigating through the Diagnostic Menus ..................2 - 3 3.2 Main Menu ............................
  • Page 146 Chapter 2 Printer Diagnostics Chapter 2 Diagnostics CONTENTS 11. Print Summary......................2 - 16...

  • Page 147: Chapter 2 Diagnostics

    Chapter 2 Diagnostics Chapter 2 Diagnostics 1. Diagnostics 1.1 Overview Diagnostics enable you to run various test on printer components. You can run motors forward and reverse and at different speeds, the actuation and de-actuation of sensors or switches, energize and de-energize solenoids, etc.

  • Page 148: Entering Diagnostics

    Chapter 2 Diagnostics 2. Entering Diagnostics To enter diagnostics, perform the following: 1. Switch the printer power OFF. 2. Press and hold both the “Menu” and “ ” buttons on the Operator Panel 3. Switch the printer power ON. 4. Continue to hold the “Menu” and “ ” buttons until “Initializing” is displayed on the LCD. 5.

  • Page 149: Main Menu

    Chapter 2 Diagnostics 3. Main Menu 3.1 Navigating through the Diagnostic Menus Four buttons are used to navigate through the diagnostic menus and sub-menus, ( , ). From the initial menu selection “Output Tests” (see 3.2), pressing the “ ” button moves down the menu to “Input Tests”...

  • Page 150: Output Tests

    Chapter 2 Diagnostics 4. Output Tests With “Output Tests” displayed on the LCD, pressing the “ ” button will enter the “Output Tests” menu and display the first menu selection. The complete Output Tests menu is displayed in the figure below. None of the menu selections in the Output Tests have sub-menus.

  • Page 151: Input Tests

    Chapter 2 Diagnostics 5. Input Tests Input tests are used to test cover interlocks, paper path sensors, paper size switches, etc., fuser tem- perature and ROM Checksum. With “Input Tests” displayed on the LCD, pressing the “ ” button will enter the “Input Tests” menu and display the first menu selection (Sensor Test).

  • Page 152: Alignment

    Chapter 2 Diagnostics 6. Alignment The image registration alignment allows each tray to be adjusted independently. Alignment routines are used to set “X” and “Y” values for the paper trays. With “Alignment” displayed on the LCD, pressing the “ ” button will enter the “Alignment” menu and display the first menu selection (Tray1 Y Adjust).

  • Page 153: Maintenance Info

    Chapter 2 Diagnostics 7. Maintenance Info Maintenance Info indicates the current count of the selected menu, the serial number of the printer, or resets the error log. With “Maintenance Info” displayed on the LCD, pressing the “ ” button will enter the Maintenance Info menu and display the first menu selection.

  • Page 154: Asset Tag

    Chapter 2 Diagnostics Using the “ “or “ “ buttons scroll through the possible choices that can be entered in each digit loca- tion. The choices are: ! " # $ % & ' ( ) * + , -. / 0 1 2 3 4 5 6 7 8 9 : ; < = > ? @ A B C D E F G H I J K L M N O P Q R S T U V W X Y Z [ \ ] ^ _ ` a b c d e f g h I j k l m n o p q r s t u v w x y z { | } ~ As you can see, numbers, letters, or symbols can be entered as part of the serial number.

  • Page 155: Operator Panel

    Chapter 2 Diagnostics 8. Operator Panel Operator Panel Menu enables the running of tests on Operator Panel. These tests include the LEDs, the LCD, and the Keys (buttons). With “Operator Panel” displayed on the LCD, pressing the “ ” button will enter the Operator Panel menu and display the first menu selection.

  • Page 156: Key Test

    Chapter 2 Diagnostics 8.3 Key Test The key test enables the testing of eight buttons on the operator panel. With Key Test displayed, press- ing the “ ” button will enter the key test. Opn: This indicates that a button is Open. As you press each button, the corresponding location will change to Cls indicating that button is closed.

  • Page 157: Test Print

    Chapter 2 Diagnostics 9. Test Print The Test Print Menu enables the running of five test prints, selecting the tray for the source paper, and selecting duplex or simplex. With “Test Print” displayed on the LCD, pressing the “ ” button will enter the Test print menu and dis- play the first menu selection.

  • Page 158: Engine Test Page

    Chapter 2 Diagnostics 9.3 Engine Test Page With “Engine Test Page” displayed on the LCD, pressing the “ ” button will print the Engine Test Page. 9.4 Grid Page With “Grid Page” displayed on the LCD, pressing the “ ” button will print the Grid Page. 2 - 12...

  • Page 159: Blank Page

    Chapter 2 Diagnostics 9.5 Blank Page With “Blank Page” displayed on the LCD, pressing the “ ” button will print a Blank Page. 9.6 Black Page With “Black Page” displayed on the LCD, pressing the “ ” button will print a page with a large black square.

  • Page 160: Test Page

    Chapter 2 Diagnostics 9.7 Test Page With “Test Page” displayed on the LCD, pressing the “ ” button will print the Test Page. 2 - 14...

  • Page 161: Flash Summary

    Chapter 2 Diagnostics 10. Flash Summary With ”Flash Summary” displayed on the LCD, pressing the “ ” button will print the Flash Summary (shown below). When the print completes, the display will remain at the Flash Summary Menu. This is an example of the Flash Summary Report 2 - 15...
  • Page 162 Chapter 2 Diagnostics 11. Print Summary With “Print Summary” displayed on the LCD, pressing the “ ” button will print the Print Summary (shown below). When the print completes, the display will remain at the Print Summary Menu. This is an example of the Print Summary Report 2 - 16...

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