Oki B6500 User Manual

Oki b6500: user guide
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Summary of Contents for Oki B6500

  • Page 1 59386901_cvr.jpg...
  • Page 2: Copyright Information

    The most up-to-date drivers and manuals are available from the web site: Trademark Information _______________________________ Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd. Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc. ENERGY STAR is a trademark of the United States Environmental Protection Agency.
  • Page 3 OKI is not responsible for such data loss and any consequence caused by such data loss.
  • Page 4: Preface

    Preface Thank you for choosing this printer. This is a guide on operating this printer and the important points to note. To understand the features fully and to use the printer correctly and effectively, please read this guide before using it.
  • Page 5: Conventions

    Indicates items displayed on the computer and the printer control panel. Also indicates the title of printed reports/lists from the printer. < > Indicates items such as hard buttons and indicators on the keyboard and printer. B6500 User’s Guide> 5...
  • Page 6: International Energy Star Program Objective

    Objective To protect the global environment and conserve energy sources, the International Energy Star Program encourages the following product features. OKI confirms this printer satisfies the requirements for this program. Low Power Mode Feature This product has a power-saving feature, which switches the machine to the low power mode automatically if the machine is on and not operated for a certain period of time.
  • Page 7: Illegal Copies And Printouts

    Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. B6500 User’s Guide> 7...
  • Page 8: Table Of Contents

    Media Menu ......59 Sys Config Menu......64 B6500 User’s Guide> 8...
  • Page 9 Checking Printed Pages ....130 Cleaning the Printer ..... 131 When Moving the Printer .
  • Page 10: Basic Operations

    Attached to the 550 tray. Sets the 150 tray. Sets the 550 tray. Switches the power of the printer on and off. Pressing the switch to the <|> position switches it on and pressing it to the <0> position switches it off.
  • Page 11: With Optional Accessories

    Use this tray if you want to reduce curling of paper when printing heavyweight paper. Print jobs are output here with the printed side facing up. Enables 2 sided printing. When paper is jammed inside the duplex unit, it is described as cover C. B6500 User’s Guide> 11...
  • Page 12: Internal View

    Fixes the toner on the paper. Do not touch this when using the printer as it is hot. Transfers the toner image on the surface of the photosensitive drum to the paper. Open this when removing jammed paper. B6500 User’s Guide> 12...
  • Page 13: Control Panel

    Press to print the menu map. The menu map (2pages) will print with all the current printer settings. When the light is on, the printer is ready to receive data from the computer. Displays the setting items, machine status, and messages.
  • Page 14: Display

    This screen appears when you press the <MENU> button. The initial Menu screen displayed is as follows. Print Jobs Menu Refer to: • Items that can be set on the Menu screen: “Settings on the Control Panel” on page 47 Language (PCL, PS, etc.) B6500 User’s Guide> 14...
  • Page 15: Switching On And Off The Power

    Check that this display changes to “Online”. NOTE When “Please wait...” is displayed, the printer is in the process of warming up. Printing is unavailable during this period. When the printer is ready for printing, “Online” will be displayed.
  • Page 16: Power Saver Modes

    Power Saver Modes This printer is equipped with a low power mode and a sleep mode to reduce power consumption when it is left idle. When no print data is received for 5 minutes, the printer will enter the low power mode. When no data is received for a further 10 minutes (a total of 15 minutes lapse (default settings) since the last received data), it will enter sleep mode.
  • Page 17: Displaying Optional Accessory Configuration And Paper Tray Settings

    From the displayed window, check the column, [Status]. Displaying Optional Accessory Configuration and Paper Tray Settings When using this printer as a network printer and with SNMP protocol enabled, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel...
  • Page 18 • For paper size and paper type settings, you must configure them at the control panel beforehand. Even if you change the settings here, they will not be reflected on the printer itself. NOTE > When using this feature, you have to activate the SNMP port (default: [Enable]) on the printer using the control panel.
  • Page 19: Printing

    (The procedure may differ according to the computer or system configuration used.) Important: • Do not switch off the power to the printer when printing is in progress. It may lead to a paper jam. NOTE > This section explains printing with the PCL driver as an example.
  • Page 20: Printing On Envelopes

    NOTE > You can set the print features in the properties dialog box from the printer icon by selecting [Printers and Faxes] (or [Settings] > [Printers] depending on the OS). Printing on Envelopes For details on the envelopes that can be used, refer to “Usable Paper”...
  • Page 21: Printing On Transparencies

    This section explains the procedure using WordPad on Windows XP as an example. NOTE > The way to display the printer properties dialog box differs according to the application software. Refer to the manual of each application software. From the [File] menu, select [Print].
  • Page 22 20 sheets and then fan them to lower their temperatures. From the [File] menu, select [Print]. Select this printer as the printer to be used and click [Preferences]. Click the Media Type drop down box and click on transparencies.
  • Page 23: Printing On Custom Size Paper/Long Paper

    Printing on Custom Size Paper/Long Paper This section explains how to print on custom size paper such as long paper. The paper sizes that can be set on this printer are as follows: ! For tray 1 Long edge: 127 to 900 mm (5 to 35.4 in.)
  • Page 24 This is especially true if you configure a bigger size when using a narrow width paper. On the printer driver, set the custom size in the [Paper Size] dialog box. This section explains the procedure using Windows XP as an example.
  • Page 25 Refer to the manual of your respective application software. From the [File] menu, select [Print]. Select this printer as the printer to be used and click [Preferences]. Click the [Setup] tab. Select the appropriate tray from [Source].
  • Page 26: Print Confidential Document - Secure Print

    About Secure Print Secure Print is a feature that allows you to attach a password to a print job on the computer, send it to the printer for temporary storage, and then print the job from the printer control panel. When the printing of a Secure Print job is complete, the job is automatically deleted.
  • Page 27 Click [OK]. Click [Print] in the [Print] dialog box to start printing. The document will be stored in the printer. At the Control Panel This section explains the procedure to print data stored in the printer by Secure Print. NOTE >...
  • Page 28: Proof Print - Print After Checking Printing Result

    Proof Print is a feature that allows you to store the print data of multiple copies in the hard disk or compact flash, print out only the first set to check the print result and if satisfactory, print the remaining copies from the control panel. B6500 User’s Guide> 28...
  • Page 29 This section explains the procedure using WordPad on Windows XP as an example. NOTE > The way to display the printer properties dialog box differs according to the application software. Refer to the manual of your respective application software. From the [File] menu, select [Print].
  • Page 30: Print At A Specified Time - Timed Job

    When the optional hard disk or compact flash has been installed, you can use the delayed print feature. The delayed print feature allows you to store the data in the printer beforehand and then print it out automatically at the specified time.
  • Page 31 This section explains the procedure using WordPad on Windows XP as an example. The procedure is the same for other OS. From the [File] menu, select [Print]. Select this printer as the printer to be used and click [Preferences]. From [Job Type] on the [Job Options] tab, select [Timed Jobs].
  • Page 32: Direct Printing Of Pdf Files

    The way to print a PDF file directly is as follows. Using PostScript Feature You can use the PostScript feature to send a PDF file to the printer directly for printing. PDF Files That Can Be Printed...
  • Page 33: Printing Via Electronic Mail - E-Mail Printing

    Printing PDF File When sending the PDF file to the printer for printing using lpr command, printing will be done with the defaults set at the control panel. These defaults include: • Copies • Duplex • Print mode NOTE >...
  • Page 34 PDF file created by Adobe Acrobat versions 4 & 5 (except one part of the features added by PS 1.4) • TIFF file NOTE > The PDF files sent will be printed by using the PostScript feature and according to the [PDF] setting on the control B6500 User’s Guide> 34...
  • Page 35 For details on the print features of the PDF file in this printer, refer to “ Direct Printing of PDF Files” (P. 32). Sending E-mails This section explains how to send e-mails from the computer to the printer using Outlook Express as an example.
  • Page 36 • Connect the printer to an IP private address. Functionality of this printer is not guaranteed when it is assigned public IP addresses. • When receiving e-mails via POP, always apply an exclusive e- mail account for the printer. Using a common e-mail account shared with other users will result in errors.
  • Page 37: About Paper

    When you use paper that is not recommended, contact service. Usable Paper The types of paper that can be used on this printer are as follows. When printing on paper that is commonly sold, use the types of paper in the following table. However, it is recommended to use paper in the next category, standard paper for clearer printing.
  • Page 38 • Printing on paper whose setting is different from the paper size or paper type selected on the printer driver or loading paper into an unsuitable paper tray for printing may lead to paper jams. To ensure printing is correctly done, select the correct paper size, paper type, and paper tray.
  • Page 39 75 g/m (20 lb) RX 80 80 g/m (3R 91720) (21.3 lb) Special Media The following types of paper can be used for printing on this printer. These types of paper are called special media. PAPER NAME PAPER TYPE Transparencies Transparency...
  • Page 40 Paper using ink that will run at a temperature of 150° C • Thermal paper • Carbon paper • Paper with staples, paper clips, ribbons or tape • Paper with rough surfaces such as pulp paper, or fibrous paper B6500 User’s Guide> 40...
  • Page 41: Loading Paper

    Loading Paper in a Paper Tray Refer to: Paper type and size that can be loaded in paper tray: “ Usable Paper” (P. 37) Place the paper tray on a flat surface and remove the lid (if installed). B6500 User’s Guide> 41...
  • Page 42 (1). Squeeze the right width guide and slide it to the desired paper size (2). Load the paper with the side to be printed facing up and with all four corners aligned. B6500 User’s Guide> 42...
  • Page 43 Setting paper type: “Setting Paper Types” on page 45 Automatic Tray Selection If you display the properties dialog box of the printer driver and select a paper type for [Specify Paper Type] and [Auto] for [Paper Source] on the [Tray/Output] tab for printing, this printer will be...
  • Page 44: Setting Custom Paper Sizes

    To print on custom size paper loaded in trays 1 to 4, you must set the paper size on the control panel. You may also need to set it on the printer driver, depending on the paper size. This section explains how to set the size on the control panel.
  • Page 45: Setting Paper Types

    Otherwise, image quality cannot be processed accurately. Toner may not fuse properly on the paper, resulting in dirty and poor quality printouts. • Changes in paper type settings on the printer driver are not reflected in this printer. Refer to: •...
  • Page 46 <SELECT> button. Press the <CANCEL> button to exit the menu. Post Card Colored Card Stock Letter Head Label Pre-Punched Bond Transparency Pre-Printed PAPER TYPE SET IN TRAY Plain (default) Recycled Thick 1 Thick 2 Transparency B6500 User’s Guide> 46...
  • Page 47: Settings On The Control Panel

    Web access to the printer is also discussed. Control Panel Features The control panel is located on the front of the printer (Figure below), and contains the display (LCD), indicators, and push buttons that allow you to view and change the printer settings.
  • Page 48 LCD Display The LCD display shows status and error messages that inform you of the current status of the printer, and also displays menus, submenus, and printer settings when you are in the menu system. The display contains two lines of text, each with a maximum of sixteen characters.
  • Page 49 Navigating the Control Panel Menus When you press the MENU button on the control panel, you enter the printer’s menu system. At that point, the first line of the display lists the active menu. You can change the active menu by pressing the <...
  • Page 50 Press the < > button to display “Print PS Fonts” on the first line of the display. Press the Select button to print the list, or press the CANCEL button to exit the menu system. B6500 User’s Guide> 50...
  • Page 51 Media Menu Sys Config Menu PCL Emulation FX Emulation Parallel Menu Serial Menu USB Menu Network Menu Sys Adjust Menu Date/Time Menu Maintenance Menu Usage Menu Flash Menu Disk Menu Comp FLASH Menu Job Accounting Spooling B6500 User’s Guide> 51...
  • Page 52: Print Jobs Menu

    < > or < > buttons. With the desired number displayed, press the “Select” button to print the job. Use the procedures in the following table to access and change the system settings. B6500 User’s Guide> 52...
  • Page 53: Default Setting

    Submenu Default Setting Enter Password User Selected Available Procedure for Settings Changing Setting User Selected See Steps Above B6500 User’s Guide> 53...
  • Page 54: Information Menu

    Information Menu The Information Menu provides access to the printer settings for various printing functions. Use the following procedure to enter the information menu: Press the MENU button on the control panel. Press the < > button until the text “Information Menu” is shown on the first line of the display.
  • Page 55 Print Error Log This function allows you to print the error log. Available Procedure for Settings Changing Setting Press SELECT to print a Demo Page. Press SELECT to print the Error Log. B6500 User’s Guide> 55...
  • Page 56: Print Menu

    Print Menu The Print Menu provides access to the print setup procedures. These settings are defaults for the printer. A print job can specify and use other settings. Use the following procedure to enter the print menu: Press the MENU button on the control panel.
  • Page 57 Press < buttons to toggle between ON and OFF. Press <SELECT> to save this setting. B6500 User’s Guide> 57 > or < > > or < > > or < > > or < > > or < >...
  • Page 58 Portrait and Landscape. Press <SELECT> to save this setting. 5 to 128 Press < buttons to increase or decrease the setting. Press <SELECT> to save this setting. B6500 User’s Guide> 58 > or < > > or < >...
  • Page 59: Media Menu

    A6, Statement, buttons to scroll through the Executive, C5 available sizes. Envelope Press <SELECT> to save the DL Envelope, selected size. Com10 Envelope, Monarch Envelope, Legal, Custom B6500 User’s Guide> 59 > or < > button > or < >...
  • Page 60 Press <SELECT> to set a Colored, type. Preprinted, Bond, Label, Card Stock, Postcard, Envelope, Other, Thick 1, Thick 2 B6500 User’s Guide> 60 > or < > > or < > button > or < > button > or < > button...
  • Page 61 1, Thick 2, Other Press < to toggle on or off. Press <SELECT> to save the selected size. B6500 User’s Guide> 61 > or < > button > or < > button > or < > button > or < > button...
  • Page 62 (148 - buttons to select the Y 255.6mm) dimension Press <SELECT> to set dimension. B6500 User’s Guide> 62 > or < > button > or < > button > or < > > or < > > or < >...
  • Page 63 X dimension Press <SELECT> to set dimension. 5.83 - 14.00 in Press < (148 - to select the Y dimension 255.6mm) Press <SELECT> to set dimension. B6500 User’s Guide> 63 > or < > button > or < > button...
  • Page 64: Sys Config Menu

    Press <SELECT> to save the time. Auto Emulation Press < buttons to scroll through the selections. Postscript 3 Press <SELECT> to save the selection. B6500 User’s Guide> 64 > or < > > or < >...
  • Page 65 Press <SELECT> to save this setting. B6500 User’s Guide> 65 > or < > > to select the > or < > > or < > > or < >...
  • Page 66: Pcl Emulation

    Press <SELECT> to save the selection. 1.00 - 1008.00 Press < buttons to scroll through the selections. Press <SELECT> to save the selection. B6500 User’s Guide> 66 > or < > > or < > > or < > > or < >...
  • Page 67 Press <SELECT> to save the selection. Press < LF+CR buttons to toggle between LF and LF+CR. Press <SELECT> to save the selection. B6500 User’s Guide> 67 > or < > > or < > > or < > > or < >...
  • Page 68: Fx Emulation

    Press <SELECT> to save the selection. 6 LPI Press < 8 LPI buttons to scroll through the selections. Press <SELECT> to save the selection. B6500 User’s Guide> 68 > or < > > or < > > or < >...
  • Page 69 Disable Press < Enable buttons to scroll through the selections. Press <SELECT> to save the selection. B6500 User’s Guide> 69 > or < > > or < > > or < > > or < > > or < >...
  • Page 70: Parallel Menu

    Enable and Disable. Press <SELECT> to save the selection. ASCII Press < buttons to toggle between EASCII and RAW. Press <SELECT> to save the selection. B6500 User’s Guide> 70 > or < > > or < > > or < >...
  • Page 71: Serial Menu

    Press <SELECT> to save the selection. Press < buttons to toggle between 1 and 2. Press <SELECT> to save the selection. B6500 User’s Guide> 71 > or < > > or < > > or < > > or < >...
  • Page 72 Press < buttons to toggle between Off and On. Press <SELECT> to save the selection. B6500 User’s Guide> 72 > or < > > or < > > or < > > or < > > or < >...
  • Page 73 ASCII Press < buttons to toggle between ASCII and RAW. Press <SELECT> to save the selection. B6500 User’s Guide> 73 > or < > > or < > > or < > > or < > > or < >...
  • Page 74: Usb Menu

    Enable and Disable. Press <SELECT> to save the selection. ASCII Press < buttons to toggle between ASCII and RAW. Press <SELECT> to save the selection. B6500 User’s Guide> 74 > or < > > or < >...
  • Page 75: Network Menu

    Network Menu The Network Menu provides access to the printer network settings. Use the following procedure to enter the network menu: Press the MENU button on the control panel. Press the < > button until the text “Network Menu” is shown on the first line of the display.
  • Page 76 <SELECT> to save the IP address. Execute Press <SELECT> to initialize the NIC. B6500 User’s Guide> 76 > or < > to > to save the > or < > to > to save the > or < > to...
  • Page 77 100 Base-T Half ASCII Press < buttons to toggle between ASCII and RAW. Press <SELECT> to save the selection. B6500 User’s Guide> 77 > or < > > or < > > or < > > or < >...
  • Page 78: Sys Adjust Menu

    0 to 15 Press < number) to move the image to the right or press < > (decrease number) to move the image to the left. Press <SELECT> to save the selection. B6500 User’s Guide> 78 > (increase > (increase > (increase...
  • Page 79 < > (decrease number) to move the image to the up. Press <SELECT> to save the selection. B6500 User’s Guide> 79 > (increase > (increase > (increase > (increase > (increase...
  • Page 80 Press the < digit and move to the next position Press <SELECT> after changing the last digit to save this setting. B6500 User’s Guide> 80 > (increase > (increase > or < > to > or < > > to select the >...
  • Page 81 Press < Disable toggle between Enable and Disable. Press <SELECT> to save this setting. B6500 User’s Guide> 81 > or < > > to select the > or < > > to select the > or < > > to select the...
  • Page 82: Date/Time Menu

    Date/Time Menu The Date/Time Menu provides access to the printer time settings. Use the following procedure to enter the date/time menu: Press the MENU button on the control panel. Press the < > button until the text “Date/Time Menu” is shown on the first line of the display.
  • Page 83 Press < toggle between 0 and 30. Press <SELECT> to set the offset hours. B6500 User’s Guide> 83 > or < > to > or < > to > or < > to > or < > to...
  • Page 84: Maintenance Menu

    Execute Press <SELECT> to save the menu. Execute Press <SELECT> to restore the menu. Enable Press < Disable toggle between enable and disable. Press <SELECT> to save the setting. B6500 User’s Guide> 84 > or < > to...
  • Page 85: Usage Menu

    Usage Menu The Usage Menu provides access to the printer status. Use the following procedure to enter the usage menu: Press the MENU button on the control panel. Press the < > button until the text “Usage Menu” is shown on the first line of the display.
  • Page 86: Flash Menu

    Press <SELECT> to save the selection. Press < > or < > to scroll through the files. Press <SELECT> to print the file. Press < > or < > to scroll through the files. Press <SELECT> to delete the file. B6500 User’s Guide> 86...
  • Page 87 All files on the FLASH DIMM will be deleted if the Format FLASH function is selected. Procedure for Changing Setting Press <SELECT> to reformat the FLASH DIMM. Press <SELECT> to print the FLASH summary. WARNING B6500 User’s Guide> 87...
  • Page 88: Disk Menu

    Press <SELECT> to save the selection. Press < > or < > to scroll through the files. Press <SELECT> to print the file. Press < > or < > to scroll through the files. Press <SELECT> to delete the file. B6500 User’s Guide> 88...
  • Page 89 All files on the hard disk will be deleted if the Format Disk function is selected Procedure for Changing Setting Press <SELECT> to reformat the hard disk. Press <SELECT> to print the Disk summary. WARNING B6500 User’s Guide> 89...
  • Page 90: Comp Flash Menu

    Press <SELECT> to save the selection. Press < > or < > to scroll through the files. Press <SELECT> to print the file. Press < > or < > to scroll through the files. Press <SELECT> to delete the file. B6500 User’s Guide> 90...
  • Page 91 All files on the compact flash will be deleted if the Format Cmp Flash function is selected Procedure for Changing Setting Press <SELECT> to reformat the Compact Flash. Press <SELECT> to print the Compact Flash summary. WARNING B6500 User’s Guide> 91...
  • Page 92: Job Accounting

    Print Info Execute Reset Info button until the text “Job Accounting” is buttons to move through the Available Settings B6500 User’s Guide> 92 Procedure for Changing Setting Press < > or < > to toggle between the Yes and No options.
  • Page 93: Spooling

    Available Settings Spool and Print Spool Only Parallel Serial Network B6500 User’s Guide> 93 Procedure for Changing Setting Press < > or < > to scroll through the settings. Press <SELECT> to save this setting.
  • Page 94: Default Settings

    User Flash Press < Disk scroll through the settings. Compact Flash Press <SELECT> to save this setting. B6500 User’s Guide> 94 > or < > to > to enter the > or < > to > or < > to...
  • Page 95: Troubleshooting

    Cover A” or “Remove cartridge Clear jam” Cover A When the optional offset catch tray is installed, fold the tray first before opening cover A. Open Cover A when a message to remove the drum/toner cartridge is displayed. B6500 User’s Guide> 95...
  • Page 96 > If you continue to print with the offset catch tray folded, this may cause a paper jam. Always use the printer with the tray open. Inside Paper Tray Follow the procedure below to remove any jammed paper when messages are displayed.
  • Page 97 B (1). After opening cover B, open the cover of the fuser unit (2) and remove any jammed paper. CAUTION The fuser unit is hot. You may get burned if you touch it directly B6500 User’s Guide> 97...
  • Page 98 Cover C Duplex unit Remove the rear tray when opening the back cover. Push up the lever shown in the diagram to open the cover. Cover D Offset catch tray B6500 User’s Guide> 98...
  • Page 99: When Problems Occur

    Symptom Reason/Action No power. Is the power of the printer switched off? Push the power switch to the <|> position to switch on the power. “ Switching On and Off the Power” (P. 15) Is the power cord disconnected or not securely connected? Switch off the power of the printer and connect the power cord to the power outlet again.
  • Page 100 Symptom Reason/Action Cannot print. Is the light of the <READY> indicator off? If so, this printer is off-line or in menu setting mode. Fix the problem according to the following display status: “Off-line” Press the <ON LINE> button to exit the off-line mode.
  • Page 101 Although no Did you switch on the power of the computer after switching print job is sent, on the power to the printer? Pressing the <CANCEL> button the message cancels the printing. “Printing” is displayed on the...
  • Page 102 It is recommended to disable ports not in use, and channel the memory to other purposes. Is the printer driver set to [1200dpi] on the [Graphics] tab? Changing the setting to [600dpi] will shorten the print time. Online Help for the printer driver Printing with TrueType fonts may take up printing time.
  • Page 103 “ Usable Paper” (P. 37) Is the paper tray set correctly? Push the paper tray completely into the printer. Is the printer placed on a flat location? Place the printer on a stable surface. Setup and Quick Reference Guide Safety Notes Are the paper tray guides set in the correct positions? Set the length guide and right width guide in the correct positions.
  • Page 104 Envelopes can get wrinkled depending on the type used. Open wrinkled. cover B of this printer and lift up the levers at both ends of the fuser unit. The wrinkles can be reduced. After printing the envelope, remember to return the levers to their original positions.
  • Page 105: When The Print Quality Is Poor

    [Graphics] tab of the printer driver. Online Help for the printer driver Levers on both sides of the fuser unit are raised. Open cover B of this printer and push down the levers at both ends of the fuser unit. Black spots or The drum/toner cartridge is defective or damaged.
  • Page 106 The drum/toner cartridge is defective or damaged. Replace of paper is with a new drum/toner cartridge. printed black. “ Replacing the Drum/Toner Cartridge” (P. 119) This may be due to breakdown of high voltage power. Contact service. B6500 User’s Guide> 106...
  • Page 107 The paper tray guides are not set in the correct positions. Set are printed at an the length guide and the right width guide in the correct angle. positions. “ Loading Paper in a Paper Tray” (P. 41) B6500 User’s Guide> 107...
  • Page 108 “ Setting Paper Types” (P. 45) The Draft Mode feature is turned on and the resolution is set at a low level on the printer driver. Change the settings on the [Detailed Settings] or [Graphics] tab of the printer driver.
  • Page 109: Message List

    Recovery message displayed when rear cover is open. Recovery message displayed when top cover is open. Defective Code Flash - user forced into Firmware Upgrade. Bad command format. Display for the files status. Recovery action displayed when cover is open B6500 User’s Guide> 109...
  • Page 110 A user prompt that paper needs to be put into Tray 4. Lower Switch Face Up Tray Failure. Main Motor Fail Displayed for Main Motor Failure. Maintenance Reqd Used for error/warning when Maintenance is required (replace fuser/rollers/etc.) Misfeed Jam Paper jam detected inside the printer. B6500 User’s Guide> 110...
  • Page 111 Printer is actively processing job data. Receive Status display for file status “Receive xx” (where xx is percentage received). Remove Paper A help message to removed paper Replace EP Cart A help message to replace the EP Cartridge. B6500 User’s Guide> 111...
  • Page 112 Displayed when unformatted disk detected. Waiting Printer has completed processing data, but has not detected end-of-job. Warming Up Displayed when printer is “Warming Up”. Write Status display for file status “Write xx” (where xx is percentage received). B6500 User’s Guide> 112...
  • Page 113: Network Related Troubles

    Network Print Environment User Guide. When the printer is not printing This section explains how to fix the printer status when “Unable to print (xxxx Error)” appears in the window displayed by clicking [Start] > [Settings] > [Printers].
  • Page 114 Windows ® Windows Me. Select [Properties] from the menu displayed and then check the free space available. B6500 User’s Guide> 114 Action Switch on the printer. None (Printing will be resumed automatically). After deleting unnecessary files to increase the free...
  • Page 115 Check if an error is displayed on the control panel. Check the selected transport protocol. B6500 User’s Guide> 115 Action Specify the correct IP address for the printer. 1. If a single file of print data has exceeded the...
  • Page 116 [Submit] button. Reason/Action Is the printer working correctly? Check if the power of the printer is switched on. Is Printer Web Page enabled? Print out the [System Settings List] to check. Is the URL correctly entered? Check the URL again.
  • Page 117 “no data” or “the server has returned invalid or unrecognizable response”. Reason/Action Are the user name and password correct? Enter the correct user name and password. Switch off and then on the printer. B6500 User’s Guide> 117...
  • Page 118: Mail Related Troubles

    • Are the POP user name and password specified correctly? • Are the items to be notified set correctly? • Are the destination e-mail addresses entered correctly? Are the SMTP server and POP server working correctly? Check with your network administrator. B6500 User’s Guide> 118...
  • Page 119: Daily Care

    > You can set whether to stop printing when the drum/toner cartridge is due for replacement. When this message is displayed, replace the drum/toner cartridge. Replace Drum/ Toner Cartridge B6500 User’s Guide> 119 Printing stops...
  • Page 120 Remove any output paper and open cover A. NOTE > When the offset catch tray (optional) is installed, fold the tray first before opening cover A. Important: • Do not touch any parts inside the printer. WARNING B6500 User’s Guide> 120...
  • Page 121 4.Place the drum/toner cartridge on a flat surface and pull out the seal horizontally. Important: •When pulling out the seal, pull it out horizontally. The tape might break if it is pulled out diagonally. B6500 User’s Guide> 121...
  • Page 122: Printing Reports/Lists

    • If you continue to print with the offset catch tray folded, this may cause a paper jam. Always use the printer with the tray open. Printing Reports/Lists This section explains the types of reports/lists and how to print them.
  • Page 123 This selection will print a page containing information about the selected storage device, including a list of all the current existing files and directories. Use the following procedure to enter the menu: button until the text “Job Accounting” is buttons to move through the submenus B6500 User’s Guide> 123...
  • Page 124: Checking/Managing The Printer Status On The Computer

    • “Disk Menu” on page 88 • “” on page 90 Checking/Managing the Printer Status on the Computer When the printer is installed in a TCP/IP environment, you can check printer status and configure settings using a web browser on a network computer.
  • Page 125 95 Operating System (Service Pack 1 ® 98 Operating System ® Me Operating System ® Workstation 4.0 (Service Pack 4 or ® 2000 Professional ® 2000 Server ® Server 2003 (cluster and virtual ® XP Professional ® XP Home Edition B6500 User’s Guide> 125...
  • Page 126 Explorer starts is selected. Setting the Printer To use Printer Web Page, the IP address of this printer must be set and the printer web page [Web] enable under the [Network] menu. When [Printer Web Page] is disabled, set it to [Enable] on the control panel.
  • Page 127: Checking Printer Status Via E-Mail

    IP Filter Feature via IP Address List This feature allows you to register the IP addresses of computers that can be used in this printer. This will limit IP address used for receiving print data. From the printer’s web page: Click [Network].
  • Page 128 Network Environment • Register user account Setting the E-mail Environment (at This Printer) Activate Printer Web Page and set Port Status, Machine E-Mail Address, TCP/IP environment and mail server. Configure the following items according to your e-mail environment under [Network], [Email].
  • Page 129 Mail Recipient Settings Setting the Printer Driver Properties Configure the following settings in the properties of the PCL printer driver in order to receive e-mails regarding print job results. This section explains the procedure using Windows XP as an example.
  • Page 130: Checking Printed Pages

    Press the < > or < > button until [Usage Menu] is displayed and then press the < > button. Press the < > or < > button until [Page Count] is displayed. After checking, press the <CANCEL> button. B6500 User’s Guide> 130...
  • Page 131: Cleaning The Printer

    Cleaning the Exterior Clean the exterior of the printer about once a month. Wipe the parts with a wet but well-wrung soft cloth. Then wipe with another dry soft cloth. For stubborn stains, moisten a soft cloth with a small amount of neutral detergent, and gently wipe the stain off.
  • Page 132 Remove any remaining pieces of paper. • Remove any dust or stains with a clean dry cloth. Cleaning the Feed Roll When feeding cannot be done, follow the procedure below to wipe the feed roll gently with a well-wrung soft cloth. B6500 User’s Guide> 132...
  • Page 133 There are feed rolls in the interior of this printer (two locations, total of four), tray module (one location) and paper tray (one location). TJ094ano_text.jpg A Feed rollers (1) B Inside of machine (two locations) (2) Open Cover A and after removing the drum/toner cartridge, clean the feed roller.
  • Page 134 (3). Wipe the rubber parts with a wet but well-wrung soft cloth. Turn the short tab of the feed roll to the right and slowly push it onto the shaft of the paper tray. B6500 User’s Guide> 134...
  • Page 135: When Moving The Printer

    Never try to lift the machine by gripping any other areas. • Bend your knees to avoid possible injuries to your back. • Do not tilt the machine more than 10 degrees Important: B6500 User’s Guide> 135...
  • Page 136 Close cover A securely. Lift the printer and move it gently. If the printer is to be moved over a long distance, pack it inside a box. B6500 User’s Guide> 136...
  • Page 137: Appendix A

    2020Z:HEBREW NC 2021Z:HEBREW OC 2023Z:PLSKA MAZ 6N:ISO L6 2019Z:WIN3.1 HEB 15Y:HP ZIP 9R:WIN3.1 CYR 3R:PC-866 2042Z:WIN3.1GRK 2041Z:PC-869 2031Z:PC-855 579L:WINGDINGS 19M:SYMBOL B6500 User’s Guide> 137 2024Z:GREEK-437 2025Z:GRK-437CY 2026Z:GREEK 928 2018Z:SERCROAT 2 2017Z:UKRAINIAN 2016Z:BULGARIAN 0O:OCR-A 1O:OCR-B 10L:DINGBATS 9J:PC-1004 19L:WIN BALTIC 16U:PC-775 2010Z:SERCROAT 1...

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