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Troubleshooting
If the unit appears to be operating erratically, try to diagnose and correct the problem using
the following instructions. If the problem persists, consult with qualified Sony personnel.
Power
Symptom
The power is not turned on.
The power is suddenly
turned off.
Picture
Symptom
No picture.
The picture has ghosts.
Bright or dark area of the
video appears too bright or
too dark.
The picture is too dark.
The picture is not clear.
The color of characters or
the picture is not
appropriate.
Cause and Remedy
c The power may not turn on if you turn the power off with
(ON/STANDBY) button and turn it on again in a short time.
After about 1 minute, turn the power on.
c Close the lamp door (inner cover) securely, then tighten the
screws securely (1 page 63).
c Check warning indicators (1 page 60).
c Check that "Power Saving" in the Setup
"Standby." (1 page 41)
c Set "Power Saving" to "Off."
Cause and Remedy
c Check that the connecting cable is connected to the external
equipment properly (1 page 15).
c Select the input source correctly using the INPUT button
(1 page 20).
c Check that the computer signal is set for output to an external
monitor.
c If the notebook computer, etc., signal is output to its display and
an external monitor, the external monitor's image may not be
displayed correctly. Set your computer to output the signal to
only an external monitor.
c Video images are displayed in 3D. Watch the 3D video images
using the 3D glasses, and set "2D-3D Display Sel." to "3D" (1
page 42).
c This symptom may occur when signal level other than those of
HDMI standard is input. Switch the output level of the
connected equipment, or switch the Dynamic Range of the unit
(1 page 44).
c Adjust "Contrast" or "Brightness" on the Picture
properly (1 page 35).
c Adjust the focus (1 page 11).
c Condensation has accumulated on the lens. Leave the unit for
about 2 hours with the power on.
c Select the desired color registration in "Panel Alignment" of the
Installation
menu (1 page 47).
?
1
/
menu is set to
menu
57
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