NETGEAR DG834 ADSL Firewall Router DG834 DG834 Reference Manual page 9

Chapter 8
Troubleshooting
Basic Functioning ...........................................................................................................8-1
Power LED Not On ...................................................................................................8-2
Test LED Never Turns On or Test LED Stays On .....................................................8-2
LAN or WAN Port LEDs Not On ...............................................................................8-2
Troubleshooting the Web Configuration Interface ..........................................................8-3
Troubleshooting the ISP Connection ..............................................................................8-4
ADSL link .................................................................................................................8-4
WAN LED Blinking Yellow ..................................................................................8-4
WAN LED Off .....................................................................................................8-4
Obtaining a WAN IP Address ...................................................................................8-5
Troubleshooting PPPoE or PPPoA ..........................................................................8-6
Troubleshooting Internet Browsing ..........................................................................8-6
Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................8-7
Testing the LAN Path to Your Router .......................................................................8-7
Testing the Path from Your Computer to a Remote Device .....................................8-8
Restoring the Default Configuration and Password ........................................................8-9
Using the Reset button .............................................................................................8-9
Problems with Date and Time .........................................................................................8-9
Appendix A
Technical Specifications
Appendix B
Network and Routing Basics
Related Publications ...................................................................................................... B-1
Basic Router Concepts .................................................................................................. B-1
What is a Router? ................................................................................................... B-1
Routing Information Protocol ................................................................................... B-2
IP Addresses and the Internet ................................................................................. B-2
Netmask .................................................................................................................. B-4
Subnet Addressing .................................................................................................. B-4
Private IP Addresses ............................................................................................... B-7
Single IP Address Operation Using NAT ................................................................. B-7
MAC Addresses and Address Resolution Protocol ................................................. B-8
Related Documents ................................................................................................. B-9
Contents
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