Whirlpool LCE4332PQ User Manual
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Whirlpool LCE4332PQ User Manual

22" compact automatic washer
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See also: Use and Care Manual
CONSUMER SERVICES TECHNICAL
L-74
EDUCATION GROUP PRESENTS
22" COMPACT
AUTOMATIC
WASHER
MODEL LCE4332PQ
JOB AID
Part No. 8178436

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  • Page 1 CONSUMER SERVICES TECHNICAL L-74 EDUCATION GROUP PRESENTS 22″ COMPACT AUTOMATIC WASHER MODEL LCE4332PQ JOB AID Part No. 8178436...
  • Page 2 FORWARD This Whirlpool Job Aid “22″ Compact Automatic Washer” (Part No. 8178436), provides the technician with information on the installation, operation, and service of the 22″ Compact Automatic Washer. It is to be used as a training Job Aid and Service Manual. For specific information on the model being serviced, refer to the “Use and Care Guide,”...

  • Page 3: Table Of Contents

    Safety First ......................... 1-1 Model & Serial Number Designations ................1-2 Model & Serial Number Label And Tech Sheet Locations..........1-3 Specifications ........................1-4 Whirlpool Compact Washer Warranty ................1-5 INSTALLATION INFORMATION ................... 2-1 Installation Requirements ....................2-1 Permanent Installation Instructions ..................2-5 Portable Installation Instructions ..................
  • Page 4 — NOTES — - iv -...

  • Page 5: General

    GENERAL SAFETY FIRST Your safety and the safety of others is very important. We have provided many important safety messages in this Job Aid and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others.

  • Page 6: Model & Serial Number Designations

    MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER L C E 4 P Q 0 MODEL NUMBER Product Group C = Laundry, Commercial L = Laundry, Domestic G = Laundry, Gold Product Identification A = Commercial A/W B = Large Capacity A/W, 24" -U.S. C = 22"...

  • Page 7: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model/Serial Number label and Tech Sheet locations are shown below. Model & Serial Number Label Location Tech Sheet Location (Behind Front Of Cabinet)

  • Page 8: Specifications

    SPECIFICATIONS WASHER MODEL LCE4332PQ0 WASHING SYSTEM Washing System Agitator Agitator Type Single Action Basket Spinning (High) 750 rpm Dispenser Yes - 1 drawer Strokes Per Minute Heavy Duty (Max) 64 spm Normal (Max) 68 spm Quick Wash (Max) 64 spm Delicate (Max) 35 spm ELECTRICAL...

  • Page 9: Whirlpool Compact Washer Warranty

    2. Repairs when your washer is used in other than normal, single-family household use. 3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, not in accordance with local electrical and plumbing codes, or use of products not approved by Whirlpool Corporation.
  • Page 10 — NOTES —...

  • Page 11: Installation Information

    INSTALLATION INFORMATION INSTALLATION REQUIREMENTS TOOLS AND PARTS Permanent Installation Tools needed: Assemble the required tools and parts before starting installation. Read and follow the in- • Pliers that open to 1-9/16″ (3.95 cm) structions provided with any tools listed here. •...

  • Page 12: Location Requirements

    Alternate Parts • Hot and cold water faucets located within 3-1/2 ft (1.1 m) of the hot and cold water fill Your installation may require additional parts. valves, and water pressure of 5-100 psi For ordering information, please refer to the (34.5-690 kPa).
  • Page 13 ELECTRICAL REQUIREMENTS • If codes permit and a separate ground wire is used, it is recommended that a qualified WARNING electrician determine that the ground path is adequate. • Do not ground to a gas pipe. • Check with a qualified electrician if you are not sure the washer is properly grounded.
  • Page 14 REMOVE SHIPPING MATERIAL For permanently installed compact washers only, use an adjustable wrench WARNING to turn the washer legs out approximately 3/4″ (2.0 cm). This is the recommended setting. Later adjustment may be needed. Excessive Weight Hazard Use two or more people to move and install washer.

  • Page 15: Permanent Installation Instructions

    PERMANENT INSTALLATION INSTRUCTIONS Laundry tub drain system (view A) WARNING The laundry tub requires a minimum carry- away capacity of 13 gal. (49.2 L) per minute. Excessive Weight Hazard The top of the laundry tub must be at least 39″ Use two or more people to move and (99 cm) above the floor and no higher than 72″...
  • Page 16 Squeeze the ears of the silver, double- For standpipe or laundry tub drain systems wire clamp with pliers to open it. Place the Open the yellow, single-wire clamp with clamp over the straight end of the drain pliers, and slide it over the hooked end of hose 1/4″...

  • Page 17: Connect The Inlet Hoses

    CONNECT THE INLET HOSES Attach the hose with the red coupling to the HOT (right) inlet valve. Attaching the Insert the new flat washers (supplied) into red coupling first makes it easier to tighten each end of the inlet hoses. Firmly seat the connection with pliers.
  • Page 18 Turn on the water faucets and check for LEVEL THE WASHER leaks. A small amount of water might enter Properly leveling the washer will help prevent the washer. You will drain this later. excessive noise and vibration. To level the NOTE: Replace inlet hoses after 5 years of use washer: to reduce the risk of hose failure.
  • Page 19 COMPLETE INSTALLATION WARNING Check the electrical requirements on page 2-3, and make sure that you have the correct electrical supply and the recom- mended grounding method. Check to be sure that all the parts are now installed. If there is an extra part, go back through the steps to see which step was Electrical Shock Hazard skipped.

  • Page 20: Portable Installation Instructions

    PORTABLE INSTALLATION INSTRUCTIONS DRAIN SYSTEM Connect Drain Hose To prevent the fill-and-drain hose from leaking, The washer must drain into a sink or laundry it must be installed per the following instruc- tub with a carry-away capacity of 7 gallons tions.

  • Page 21: Complete Installation

    ATTACH THE FAUCET ADAPTER KIT COMPLETE INSTALLATION Proper connection of your faucet adapter kit Check the electrical requirements on page will allow hot and cold water to enter your 2-3, and make sure that you have the washer properly. It also helps prevent water correct electrical supply and the recom- damage due to leaks.

  • Page 22: Disconnect Washer

    To test the washer: DISCONNECT WASHER a) Measure and add 1/2 the normal rec- Disconnect the portable washer after use and ommended amount of detergent to the return it to the storage area. washer. Turn off the water faucets. b) Close the lid. Unplug the power cord.

  • Page 23: Product Operation

    PRODUCT OPERATION THEORY OF OPERATION SUB-INTERVAL SPIN (S.I.S.) The rotation of the cam ring is controlled by the brake solenoid and the brake arm assembly. Sub-Interval Spin (S.I.S.) is a series of short This assembly also has a brake band which is spin times initiated by the drive motor during wrapped around a rotor on the end of the spin the first 120 seconds of the cotton/regular spin...
  • Page 24 The Splutch Assembly The Splutch Assembly During Spin During Wash/Agitate When a Spin cycle occurs, the brake actuator is energized causing the slider to drop onto the When a Wash/Agitate cycle occurs, the agita- pulley teeth. The brake band is loosened from tor which is connected to the shaft inside the around the rotor releasing the spin tube.

  • Page 25: Washer Use

    WASHER USE STARTING THE WASHER 1. Add measured detergent. Add liquid deter- gent to the bottom of the washer or pow- WARNING dered detergent to the detergent dispenser drawer. NOTE: If desired, powdered color-safe bleach can be added to the detergent dispenser with the powdered detergent.
  • Page 26 3. Optional: Pour measured liquid chlorine 5. Close the washer lid. Washer will not fill, bleach into the liquid chlorine bleach dis- agitate or spin with the lid open. penser. Bleach will be dispensed automati- 6. Press the WATER LEVEL button to select cally during the wash part of the cycle.
  • Page 27 For Permanent Installations CYCLES Press the WASH/RINSE TEMPERATURE This section describes the available wash cycles button to set the wash temperature. For a and will help you make the best cycle selec- Hot wash the top light is on, for Cold the tions for your wash loads.

  • Page 28: Understanding Washer Cycles

    UNDERSTANDING WASHER NORMAL SOUNDS CYCLES Your new washer may make sounds your old one didn’t. Because the sounds might be unfa- When a cycle is selected, the washer lid is miliar, you may be concerned about them. closed, and Start is pushed, the washer fills (to These sounds are normal.

  • Page 29: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside the Whirlpool 22″ Compact Automatic Washer. The components and their locations are shown below. COMPONENT LOCATIONS Interface Board Lid Switch Electronic Control Board Pressure Switch Water Inlet Valves...

  • Page 30: Removing The Pressure Switch, Water Inlet Valves, Lid Switch, Interface And Electronic Control Boards

    REMOVING THE PRESSURE SWITCH, WATER INLET VALVES, LID SWITCH, INTERFACE AND ELECTRONIC CONTROL BOARDS Lift the rear of the top cover and push it WARNING forward to unhook it from the front. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 31 Remove the two 7/32″ hex-head screws 10. To remove the pressure switch: from the component cover. a) Squeeze the locking arms in, and push Using a putty knife, pry up on the cover the pressure switch mounting tab out and release the four tabs of the compo- of the slot in the dispenser housing.
  • Page 32 d) Disconnect the wire connectors from d) Remove the dispenser housing and the pressure switch terminals. water inlet valves from the top cover and position the cover with the wire connectors facing you. e) Disconnect the wire connectors from (13) the water inlet valve terminals.
  • Page 33 12. To remove the lid switch: 13. To remove the electronic control and interface boards: a) Remove the two screws and the green ground wire from the lid switch bracket a) Remove the 5-wire, 3-wire, 2-wire, and and remove the bracket and switch. ribbon cable connectors from the elec- tronic control board.

  • Page 34: Removing The Basket

    REMOVING THE BASKET Pull up on the agitator and remove it from WARNING the drive shaft. NOTE: It may take some force to remove the agitator from the shaft. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating.
  • Page 35 Loosen (do not remove) the wedge screw To remove the balance ring from the bas- at the bottom of the basket. ket, remove the four screws, and lift the ring off the basket. Drive Shaft Balance Ring Wedge Screw Balance Ring Screws (2 of 4) REASSEMBLY NOTE: When you reinstall the Pull the basket off the drive shaft and basket, be sure to align the tabs in the shaft...

  • Page 36: Removing The Tub

    REMOVING THE TUB Remove the drain pump and hose from WARNING the tub (see steps 4 through 6 on page 4-18 for the procedure). NOTE: You can leave the end of the hose connected to the drain pump housing. Disconnect the wire connectors from the following components (see the photo at the lower left for the component locations): Electrical Shock Hazard...
  • Page 37 10. Pull the tub support assembly straight 14. Stand the washer in its upright position. forward until the rubber seal at the center IMPORTANT: Place a plastic drop cloth under of the tub opening is free, and set the the cabinet to protect the floor covering. assembly aside.
  • Page 38 b) Turn the suspension ball so the bend in b) Pressure switch hose (remove stand- the rod is over the slot, and slide the offs & cut wire tie). rod through the slot and the hole in the cabinet gusset. Pressure Switch Hose Turn Suspension Ball &...

  • Page 39: Removing The Brake And Gearcase Assemblies

    REMOVING THE BRAKE AND GEARCASE ASSEMBLIES WARNING WARNING Electrical Shock Hazard Electrical Shock Hazard Connect green ground wire to ground Disconnect power before servicing. terminal. Replace all parts and panels before Failure to do so can result in death or operating.
  • Page 40 13. Remove the clip from the groove in the 16. Pull the brake band support assembly off gearshaft. the frame post. Clip Brake Band Support Assembly Gearshaft 14. Pull the motor support off the gearshaft. 17. To remove the brake assembly: a) Pull the brake spring and slide the end off the tub support.
  • Page 41 18. To remove the gearcase assembly: b) Pull the gearcase and tub support from the tub. a) Remove the five hex-head bolts from the tub support. 2 Bolts Gearcase Assembly 3 Bolts 4-13...

  • Page 42: Removing The Capacitor And Drive Motor

    REMOVING THE CAPACITOR AND DRIVE MOTOR WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or Capacitor electrical shock. Wires Unplug washer or disconnect power. b) Discharge the capacitor by short-cir- Turn off the water supply to the washer.
  • Page 43 To remove the drive motor: WARNING a) Remove the two 5/16″ hex-head screws from the motor cover and re- move the cover. Electrical Shock Hazard Connect green ground wire to ground terminal. Failure to do so can result in death or Motor Cover &...

  • Page 44: Removing The Brake Actuator Assembly

    REMOVING THE BRAKE ACTUATOR ASSEMBLY WARNING Capacitor Electrical Shock Hazard Clamp Screw Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Disconnect the two wire connectors from Unplug washer or disconnect power.
  • Page 45 Position the brake actuator so you can access the linkage connector. To discon- nect the linkage connector: a) Press down on the locking tab of the linkage connector with a small-bladed screwdriver. b) Press in on the tabs of the linkage connector so the pins are out of their Linkage holes, and remove the brake actuator.

  • Page 46: Removing The Drain Pump

    REMOVING THE DRAIN PUMP Disconnect the wire connectors from the WARNING drain pump terminals. Loosen the clamp, disconnect the hose from the drain pump, and drain the water from the hose and pump into a container. Remove the three hex-head screws from the drain pump housing and remove the Electrical Shock Hazard housing assembly from the washer.

  • Page 47: Component Testing

    COMPONENT TESTING Before testing any of the components, perform • Check all connections before replacing com- the following checks: ponents, looking for broken or loose wires, failed terminals, or wires not pressed into • Control failure can be the result of corrosion connectors far enough.

  • Page 48: Water Inlet Valve Solenoids

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. WATER INLET VALVE SOLENOIDS DRIVE MOTOR CAPACITOR COLD (BLUE) HOT (RED) Capacitor Connectors Terminals Refer to page 4-14 for the procedure for servic- Refer to page 4-2 for the procedure for servic- ing the drive motor capacitor.

  • Page 49: Brake Actuator

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. BRAKE ACTUATOR Touch the ohmmeter test leads to the two brake actuator terminals. The meter should indicate between 400 and 500 Ω.

  • Page 50: Drive Motor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRAIN PUMP DRIVE MOTOR Drain Pump Connectors Drive Motor Connector Refer to page 4-18 for the procedure for servic- Refer to page 4-14 for the procedure for servic- ing the drain pump.

  • Page 51: Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING DIAGNOSTICS Before servicing, perform the following WARNING checks: • The power cord is firmly plugged into a live Electrical Shock Hazard circuit with proper voltage. Check the house- Disconnect power before hold fuses and circuit breakers. servicing. •...

  • Page 52: Time Charts

    TIME CHARTS ( * ) VT (Variable Time). Not specified due to variability of Water Level and Water Pressure. ( ** ) Strokes per Minute. ( *** ) SPIN - Spin Intermittent System. Consists of Mini Spin Cycles to distribute clothes in the basket before Spin Cycle.

  • Page 53: Self Diagnostic Failure-Alarm Codes

    SELF DIAGNOSTIC FAILURE— error codes is indicated in the display, the washer’s operation will be interrupted. When ALARM CODES an error occurs, the Medium Water Level LED The washer automatically detects failures dur- will begin to blink, and the Hot and Cold Water ing the wash operation.

  • Page 54: Service Routine

    1. Press the PROGRAM SELECTION key- SERVICE ROUTINE pad. The “Heavy Duty” LED will light, and To initiate the Service Routine, perform the fol- the cold water inlet valve will be activated. lowing steps. When the cold water reaches the Medium level, the pressure switch will cause the Setup “Heavy Duty”...
  • Page 55 3. Press the PROGRAM SELECTION key- 4. Press the PROGRAM SELECTION key- pad. The “Quick Wash” LED will light, and pad. The “Delicate” LED will light, and the the motor will start the agitation. brake actuator and the water pump will activate.

  • Page 56: Troubleshooting Guide

    TROUBLESHOOTING GUIDE PROBLEM POSSIBLE CAUSE SOLUTION No power supply. Turn on house breaker or fuse or wait for power to be restored. Power cord broken and/or plug terminal Measure continuity between cable ends. loose. LEDs On Panel Wiring harness open or shorted wiring. Connect or replace the wiring harness.
  • Page 57 PROBLEM POSSIBLE CAUSE SOLUTION Tap closed. Open the water tap. Inlet hose clogged. Remove the object that is clogging the inlet hose or replace the hose. Water inlet clogged or low water Unscrew tap hose and proceed with pressure. cleaning procedures recommended in the No Water Inlet.
  • Page 58 PROBLEM POSSIBLE CAUSE SOLUTION Outlet hose over 72″ (1.83 m) in height. Install hose correctly. Lid switch open. Check for continuity when closed and no continuity when open. Lid microswitch wiring harness broken. Check continuity between wires. Pressure switch damaged. Replace pressure switch.
  • Page 59 PROBLEM POSSIBLE CAUSE SOLUTION Unleveled washer. Verify that floor is level under washer. Improper clothes distribution in basket. Inform consumer how to distribute clothes correctly. Too many clothes. Use only recommended weight of clothes. Wiring harness hitting the cabinet. Fix wiring harness. Hose, outlet hitting the cabinet.
  • Page 60 PROBLEM POSSIBLE CAUSE SOLUTION Cloth weight incorrect for water volume Use a wash cycle that is according to the selected. clothes quantity. Program incorrect for type of clothes. Use a wash cycle that is according to the clothes type. Poor Quick Wash cycle selected for very dirty This cycle is only appropriate for lightly Washing.

  • Page 61: Wiring Diagram & Strip Circuits

    WIRING DIAGRAM & STRIP CIRCUITS WIRING DIAGRAM CLOCKWISE GR/Y COIL CAPACITOR MOTOR COUNTERCLOCKWISE PUMP BRAKE ACTUATOR METALLIC BRACKET GR/Y HOT VALVE COLD VALVE INTERFACE POWER BOARD BOARD EMPTY PRESSURE SWITCH HIGH EMPTY BK/W BK/W LID SWITCH BK/W BLACK LINE NEUTRAL WHITE GREEN GROUND...

  • Page 62: Strip Circuits

    STRIP CIRCUITS FILL SPIN CLOCKWISE GR/Y COIL METALLIC CAPACITOR BRACKET MOTOR GR/Y HOT VALVE COUNTERCLOCKWISE PUMP COLD VALVE BRAKE ACTUATOR EMPTY PRESSURE SWITCH HIGH EMPTY PRESSURE SWITCH HIGH ELECTRONIC ELECTRONIC CONTROL CONTROL EMPTY EMPTY BK/W BK/W LID SWITCH BK/W BK/W LID SWITCH BK/W BLACK...

  • Page 63: Product Specifications

    PRODUCT SPECIFICATIONS WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870...
  • Page 64 CORPORATION...

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