Error Codes - Daikin Altherma EDHQ011BB6V3 Installation Manual

13.3. Error codes

When a safety device is activated, the user interface LED will be
flashing, and an error code will be displayed.
A list of all errors and corrective actions can be found in the table
below.
Reset the safety by turning the unit OFF and back ON.
Instruction to turn the unit OFF
User interface mode Domestic water
(heating/cooling =)
heating mode (w)
ON ON
ON OFF
OFF ON
OFF OFF
In case this procedure for resetting the safety is not successful,
contact your local dealer.
Error
code Failure cause
Inlet water temperature
80
thermistor failure (inlet water
thermistor broken)
Outlet water temperature
81
thermistor failure (outlet water
temperature sensor broken)
Water heat exchanger freeze-up
89
failure (due to water flow too low)
Water heat exchanger freeze-up
failure (due to refrigerant
shortage)
Flow failure (water flow too low
7H
or no water flow at all, minimum
required water flow is 16 l/min.
Outlet water temperature of unit
8F
too high (>75°C) during
domestic water heating
Installation manual
53
Push the Push the
y button v button
1 time 1 time
1 time —
— 1 time
— —
Corrective action
Contact your local dealer.
Contact your local dealer.
Refer to error code 7H.
Contact your local dealer.
• Check that all shut off valves
of the water circuit are
completely open.
• Check if the water filter needs
cleaning.
• Check that the unit is
operating within its operating
range (refer to "14. Technical
specifications" on page 54).
• Also refer to "7. Charging
water" on page 20.
• Make sure there is no air in
the system (purge air).
• Check on the manometer that
there is sufficient water
pressure. The water pressure
must be >1 bar (water is cold).
• Check that the pump speed
setting is on the highest
speed.
• Make sure that the expansion
vessel is not broken.
• Check that the resistance in
the water circuit is not too high
for the pump (refer to
"10.8. Setting the pump
speed" on page 31).
• If this error occurs at defrost
operation (during space
heating or domestic water
heating), make sure that the
backup heater power supply is
wired correctly and that fuses
are not blown.
• If EKHWSU version of
domestic hot water tank is
installed, check if the setting of
the additional thermostat in
the tank switch box is correct
(≥50°C).
• Check that the pump fuse
(FU2) and PCB fuse (FU1) are
not blown.
• Check that the contactor of the
electric backup heater is not
short circuited.
• Check that the outlet water
thermistor is giving the correct
read out.
Error
code Failure cause
Outlet water temperature of unit
8H
too high (>65°C)
Hydraulic PCB defective
A1
Too high (during heating
A5
operation) or too low (during
cooling operation) refrigerant
temperature (measured by
R13T)
Backup heater thermal protector
AA
is open
Check the reset button of the
thermal protector.
If both the thermal protector and
the controller are reset, but the
AA error code persists, the
backup heater thermal fuse has
blown.
Booster heater thermal protector
AC
is open (applies only to
installations with a domestic hot
water tank with built-in electrical
booster heater (EKHW*))
Secondary thermal protector is
open (applies only to units with a
EKHWSU domestic hot water
tank installed)
Flow switch failure (flow switch
C0
remains closed while pump is
stopped)
Heat exchanger thermistor
C4
failure (heat exchanger
temperature sensor broken)
Compressor PCB defective
E1
Abnormal high pressure
E3
Actuation of low pressure sensor
E4
Overload activation of
E5
compressor
Fan lock failure (fan is locked)
E7
Malfunction of electronic
E9
expansion valve
Domestic hot water temperature
EC
too high (>89°C)
Too high discharge temperature
F3
(e.g. due to coil blockage)
Malfunctioning HPS system
H3
Outdoor temperature thermistor
H9
failure (outdoor thermistor is
broken)
Domestic hot water tank
HC
thermistor failure
Malfunction of pressure sensor
J1
Discharge pipe thermistor failure
J3
Suction pipe thermistor failure
J5
Aircoil thermistor frost detection
J6
failure
Aircoil thermistor mean
J7
temperature failure
Corrective action
• Check that the contactor of the
electric backup heater is not
short circuited.
• Check that the outlet water
thermistor is giving the correct
read out.
Contact your local dealer.
Contact your local dealer.
Reset the thermal protector by
pressing the reset button (refer
to "5.2. Main components" on
page 10 for location of the reset
button).
Contact your local dealer.
Reset the thermal protector.
Reset the thermal protector.
Check that the flow switch is not
clogged with dirt.
Contact your local dealer.
Contact your local dealer.
Check that the unit is operating
within its operating range (refer
to "14. Technical specifications"
on page 54).
Contact your local dealer.
Check that the unit is operating
within its operating range (refer
to "14. Technical specifications"
on page 54).
Contact your local dealer.
Check that the unit is operating
within its operating range (refer
to "14. Technical specifications"
on page 54).
Contact your local dealer.
Check if the fan is not obstructed
by dirt. If the fan is not
obstructed, contact your local
dealer.
Contact your local dealer.
• Check that the contactor of the
electric booster heater is not
short circuited.
• Check that the domestic hot
water thermistor is giving the
correct read out.
Clean the coil. If the coil is clean,
contact your local dealer.
Contact your local dealer.
Contact your local dealer.
Contact your local dealer.
Contact your local dealer.
Contact your local dealer.
Contact your local dealer.
Contact your local dealer.
Contact your local dealer.
E(D/B)(H/L)Q011~016BB
Unit for air to water heat pump system
4PW67904-1 – 01.2011