Cortelco Colleague 2220 Owner's Instruction Manual
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Cortelco Colleague 2220 Owner's Instruction Manual

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O
WNER'S
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NSTRUCTION
ANUAL
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ID T
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ALLER
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ELEPHONE
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2220
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Summary of Contents for Cortelco Colleague 2220

  • Page 1 WNER’S NSTRUCTION ANUAL ID T ALLER ULTI EATURE ELEPHONE 2220 ODEL...
  • Page 2 HIS PAGE HAS BEEN LEFT BLANK INTENTIONALLY...
  • Page 3 HANK URCHASING THE ID T OLLEAGUE ALLER ULTI EATURE ELEPHONE We want you to know all about your new Colleague Telephone, how to install it, the features it provides, and the services you can expect from its use. We have included this information in your Owner’s Instruction Manual PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TELEPHONE EQUIPMENT.
  • Page 4 HIS PAGE HAS BEEN LEFT BLANK INTENTIONALLY...

  • Page 5: Table Of Contents

    ABLE ONTENTS IMPORTANT SAFETY INSTRUCTIONS ..........v USING YOUR TELEPHONE ................ 1 INSTALLATION ..................1 24/90V MESSAGE WAITING LAMP ........... 2 WALL MOUNT INSTRUCTIONS ............3 FACTORY PRESETS ................3 SETUP ..................... 4 FEATURES OF YOUR TELEPHONE ............6 USING YOUR PHONE ................8 RECEIVING A PHONE CALL ............
  • Page 6 USING THE DIRECTORY ................. 12 TO STORE A NEW NUMBER AND NAME INTO DIRECTORY ... 12 FINDING ITEMS IN THE DIRECTORY ..........12 EDITING IN THE DIRECTORY ............13 DIALING TELEPHONE NUMBERS FROM MEMORY......13 DELETING ITEMS IN THE DIRECTORY ..........13 USING KEYPAD TO ENTER NAME ............

  • Page 7: Important Safety Instructions

    MPORTANT AFETY NSTRUCTIONS Always follow basic safety precautions when using your telephone equip- ment to reduce the risk of fire, electrical shock, and injury. Read and understand all instructions in the Owner’s Instruction Manual. Read all warnings and follow all instructions marked on the product. Unplug this product from the wall outlet before cleaning.
  • Page 8 10. Do not disassemble this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet, overloading the outlets can result in the risk of fire or electric shock.

  • Page 9: Using Your Telephone

    SING ELEPHONE INSTALLATION Connect the adapter. Plug the large part of the adapter into the wall outlet and the adapter tip into the jack at the rear side of unit. (Use only 9V DC. 300mA, center positive Class 2 adapter.) Connect the telephone line cord.

  • Page 10: 24/90V Message Waiting Lamp

    24/90V MESSAGE WAITING LAMP If your phone is installed behind a Message Waiting enabled PBX, you will need to set the MW switch in order to receive the Message Waiting indication. Remove the directory cover by moving the holding clip up, and pulling the clear cover up.

  • Page 11: Wall Mount Instructions

    WALL MOUNT INSTRUCTIONS Install wall mount bracket in wall mount position and route cords as shown in diagram below. Connect the adapter and the line cord. See Steps 2 & 3 on preceding page for specific instructions. Push out the handset hook and relocate it reversely to the wall mount position, plug the coiled cord into the handset, and then plug the other end of the cord into the case.

  • Page 12: Setup

    SETUP After the adapter is connected, the display will show as indicated below for setting. [ SELECT LANGUAGE ] appears on the display. “1.ENG”and“2.ESP” will flash for you to choose to view your message in English or Spanish. This will only flash for a short time before going into standby mode.
  • Page 13 When [ SELECT LINE1/2? ] appears, “1. LINE 1”and “2. LINE 2” will flash and you may select line 1 or 2 as the prime line. The default setting for prime line is Line1. The prime line is the automatically selected when the handset is lifted, or handsfree is pressed.

  • Page 14: Features Of Your Telephone

    EATURES ELEPHONE 12 13 14 32 33 34 Handset Hook Directory Dial Button Caller List Options Button Save Line 1 Button Delete Conference Button Redial /Pause Button Handset Cord Jack 10 Auto Memory Buttons Line Cord Jack Ringer 1 Switch Data Cord Jack Ringer 2 Switch Hook Switch...
  • Page 15 REPEAT Extension In Use icon. This icon displays whenever any phone is using the phone line. View the LINE 1 or LINE 2 button to see which line is in use. Voice Mail Message Waiting. When using Central Office Voice Mail, this icon displays and the MESSAGE LED illuminates when a new message is waiting.

  • Page 16: Using Your Phone

    SING ELEPHONE RECEIVING A PHONE CALL Be sure the RINGER switch is set to the HI or LOW position. When the phone rings and the callers information shows on the display window (refer to Using the Caller ID Function), lift the handset or press the SPEAKERPHONE button and begin your conversation.

  • Page 17: Duration Counter

    SPEAKERPHONE and then hang up the handset. DURATION COUNTER A built-in counter will start counting for your reference 6 seconds after you lift the handset or 6 seconds after you dial a telephone number. AUTOMATIC MEMORY To Store A Number In Memory: (Telephone must be on-hook) Press and hold the SAVE button for more than 2 seconds.

  • Page 18: Hold Button

    The PAUSE button allows you to insert a 3.6-second pause in the dialing sequence. This is particularly useful if you are connected to a PABX system where you must dial an access code (usually the number 9) to obtain an outside line. Press the PAUSE button once and release at any point in the dialing sequence where a pause is desired.

  • Page 19: Mute Button

    Note : Make sure you have subscribed to both Call Waiting Caller ID and Caller ID service from your local telephone company. If you only have Caller ID service, the unit works for Caller ID only. MUTE BUTTON Press MUTE to speak without the person on the phone hearing your conversation. The MUTE Indicator will light up and remain lighted until you resume your conversation.

  • Page 20: Headset Compatible

    HEADSET COMPATIBLE This telephone will accept a 2.5mm cell phone-style headset or an RJ-type headset. To enable headset mode, move the switch on the right side of the phone (see Page 6 for switch location) to the ON position. The SPEAKERPHONE button is used to connect or disconnect from a call.

  • Page 21: Editing In The Directory

    EDITING IN THE DIRECTORY Find the item you want to edit in the Directory list. Press LEFT to start editing. After you change the number, press SAVE again. You can also change the name and press SAVE to finish the editing procedure. DIALING TELEPHONE NUMBERS FROM MEMORY Find the number you want to dial in the Directory list.

  • Page 22: Using The Caller Id Function

    ID F SING ALLER UNCTION MESSAGE LIGHT An indicator marked NEW CALL will light and flash to let you know when there are new calls received. If you have a voice mailbox service with your telephone company, another indicator marked MESSAGE will flash to alert you to dial your telephone company to check your new messages.

  • Page 23: Receiving Calls

    RECEIVING CALLS When the telephone is not in use and a new call is received, the display will show the NEW symbol , the phone number, the caller s name, and time and date of the call for 20 seconds. The REPEAT symbol will appear if the call has come in more than once.

  • Page 24: Caller List

    CALLER LIST To store CID numbers into a Memory or Directory location, press the Caller List button to review calls. Select a CID number from the Caller List. Press and hold the SAVE button for more than 2 seconds. “SAVE TO?” and the CID number will appear on display.

  • Page 25: Dial Options Button

    If a local call (a telephone number with the same area code as you set) is reviewed and its 7-digit number displayed, press DIAL to dial the number displayed. If a long distance call (a telephone number with a different area code than you set) is reviewed and its 10-digit number (3-digit area code + 7-digit telephone number) is displayed, press DIAL to dial the number displayed.

  • Page 26: Message Error

    For example: your own area code is 205, and you are reviewing telephone • number 914-656-5756. When the desired format of the telephone number is reached, press DIAL to dial the displayed number. MESSAGE ERROR The display indicates “[ - MESSAGE ERROR - ] ” if your unit receives a call •...

  • Page 27: Unknown Caller

    UNKNOWN CALLER When the telephone company is unable to provide information of the caller’s • telephone number, [ UNKNOWN NUMBER ] and his name will alternately display on the screen when this information is received. When the telephone company is unable to provide information of the caller’s •...

  • Page 28: Telephone Service Problems

    ELEPHONE ERVICE ROBLEMS If you have any problems with your telephone equipment service, determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMPANY, be aware that they may charge you for a service call if the problem is caused by your telephone equipment.

  • Page 29: In Case Of Power Failure

    NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL WAITING AUDIO SOUND Verify that you have subscribed to the Call Waiting Caller ID service from your • telephone company. MESSAGE ERROR HAPPENS FREQUENTLY Caller information was not transmitted properly. Check with your telephone •...

  • Page 30: Repair Of Your Telephone

    DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Call Waiting Caller ID Telephones manufactured by CORTELCO must be returned to us for repair. You can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED WARRANTY.

  • Page 31: The Fcc Wants You To Know

    FCC W ANTS Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, the FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment.
  • Page 32 CORTELCO with the product and loss of parts. The warranty is voided in the event any unauthorized person alters or repairs the unit.

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