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Cortelco COLLEAGUE 2210 Specific Instructions

Utm specific instructions
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THE CORTELCO COLLEAGUE 2210 PHONE
In late 2015, the UTM Voicemail System was upgraded to utilize "Stutter Dialtone" as a Voicemail Message Waiting indication. This
allowed a Subscriber with even the most basic phone to know when they had messages, and eliminated the need for "Instant Message
Notification", where the System calls the Subscriber to notify them. Cortelco models acquired before 2015 were set with the large orange
light in the upper right configured to work as a Message Waiting Indicator for our Voicemail System, and it may still flash when your
phone is ringing. The green light labeled MESSAGE is now the indication for Voicemail Messages Waiting. You may occasionally see
the MESSAGE light flash as the phone goes off-hook to check for Stutter Dialtone to turn the green light on and off. The MESSAGE light
also works as a "Line In Use" indicator. It will light when you pick up the phone, or if someone you share the same number with is on
their phone. It will flash when your phone rings, and in the event of a power failure will flash when the power comes back on.
IF THE POWER GOES OUT:
Since your phone uses a plug-in transformer instead of batteries, if the power goes out the display will go blank, and no lights except the
Message Waiting Light will work. The phone will still be able to receive calls and you can make calls using the handset. Speakerphone/
headset operation must be initiated by first lifting the handset, pushing the SPEAKERPHONE button and hearing dialtone, and then
returning the handset to the cradle.
Since the power is off, your speed dial buttons won't work, but they will remain in memory when power returns. Calls received while the
power is out will not be stored in the Caller ID memory, but records of calls prior to the power failure will remain when power returns.
AFTER A POWER FAILURE:
When power is restored the display will say E SET LANGUAGE for about 10 seconds then TOTAL CALLS XX (XX being the number of
calls in the Caller ID list). Simply lift the handset and replace it to stop the green light from flashing after a power failure and the display
will return to normal. Your date and time will not show back up until the next call comes in when it and Caller ID data is captured
between the first and second ring.
UTM SPECIFIC INSTRUCTIONS
HANDSET
REVIEW
DELETE
DOWN
VOLUME
STORE
MUTE
1
4
7
*
HOLD
SPEAKER
DISPLAY
DIAL
REVIEW UP
MENU
OPTIONS
MEM
PAUSE
DIAL
2
3
5
6
8
9
0
#
REDIAL
New call - Caller ID
Info stored
Line In Use, Voicemail
Message Waiting Light
No function
(may flash when ringing)
ON THE SIDE:
Tone/Pulse switch
(set at tone)
Ringer Off/Hi/Lo switch
(your preference)
Speakerphone Volume slider
(your preference)
Headset On/Off (see below)
Headset jacks (see below)

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Summary of Contents for Cortelco COLLEAGUE 2210

  • Page 1 Subscriber with even the most basic phone to know when they had messages, and eliminated the need for “Instant Message Notification”, where the System calls the Subscriber to notify them. Cortelco models acquired before 2015 were set with the large orange light in the upper right configured to work as a Message Waiting Indicator for our Voicemail System, and it may still flash when your phone is ringing.
  • Page 2 New call - Caller ID Info stored Line In Use, Voicemail Message Waiting Light No function (may flash when ringing) DISPLAY ON THE SIDE: HANDSET Tone/Pulse switch REVIEW DELETE DIAL REVIEW UP (set at tone) DOWN MENU OPTIONS VOLUME STORE Ringer Off/Hi/Lo switch (your preference) MUTE...
  • Page 3 PROGRAMMING THE SPEED DIAL BUTTONS: There are 10 gray speed dial buttons on the right side of the phone under the FLASH button. You can program any frequently dialed numbers you’d like on them. Suggestions are “#4” for call pickups and “7590” for Voicemail. To program one of these buttons follow these steps: 1.