Cyan Toner Rfid Communication Failure - Lexmark C935 Service Manual

930.01 Cyan toner RFID communication failure

Step
1 Check the C toner cartridge.
Is the C toner cartridge properly installed?
Check the sensor (C toner RFID) for proper connection.
2
Is the above component properly connected?
3 Perform a POR.
Does the error occur when the power is turned off/on?
930.02 Magenta toner RFID communication failure
Step
1 Check the M toner cartridge.
Is the M toner cartridge properly installed?
2 Check the sensor (M toner RFID) for proper connection.
Is the above component properly connected?
3 Perform a POR.
Does the error occur when the power is turned off/on?
930.03 Yellow toner RFID communication failure
Step
1 Check the Y toner cartridge.
Is the Y toner cartridge properly installed?
Check
Check
Check
Yes
Go to step 2. Reinstall the C
toner cartridge.
Replace the Replace the
CMYK toner add connection.
motor assembly.
Go to "CMYK
toner add motor
assembly
removal" on
page 4-103.
Replace the upper Problem solved.
printer engine card
assembly.
Go to "Upper
printer engine
card assembly
removal" on
page 4-90.
Yes
Go to step 2. Reinstall the M
toner cartridge.
Replace the Replace the
CMYK toner add connection.
motor assembly.
Go to "CMYK
toner add motor
assembly
removal" on
page 4-103.
Replace the upper Problem solved.
printer engine card
assembly.
Go to "Upper
printer engine
card assembly
removal" on
page 4-90.
Yes
Go to step 2. Reinstall the Y
toner cartridge.
Diagnostic information
5057-XXX
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