Magenta Pc Smartchip Communication Error - Lexmark C935 Service Manual

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5057-XXX
Step
4
Check the appropriate smartchip socket, located on the
developer interlock plate assembly for wear or damage.
Is the above component free from damage?
5
Perform a POR.
Does the error occur when the power is turned off/on?

924.01 Magenta PC smartchip communication error

Step
1
Check the M PC cartridge for proper installation.
Is the above component properly installed?
2
Install the M PC drum in one of the other three PC locations.
Ensure that all PC drum slots contain a PC drum. Perform a
POR.
Does the error remain or follow the problematic cartridge?
3
Check the appropriate smartchip socket, located on the
developer interlock plate assembly for proper connection.
is the above component properly connected?
4
Check the appropriate smartchip socket, located on the
developer interlock plate assembly for wear or damage.
Is the above component free from damage?
Perform a POR.
5
Does the error occur when the power is turned off/on?
2-106
Printer Service Manual
Check
Check
Yes
Go to step 5.
Replace the
developer
interlock plate
assembly. Go to
Go to
"Developer
interlock plate
assembly
removal" on
page
4-48.
Replace the upper
Problem solved.
printer engine card
assembly. Go to
Go to
"Upper
printer engine
card assembly
removal" on
page
4-90.
Yes
Go to step 2.
Reinstall the M PC
drum.
Replace the
Go to step 3.
problematic PC
drum with a new
one.
Go to Step 4
Replace the
connection.
Go to step 5.
Replace the
developer
interlock plate
assembly. Go to
"Developer
interlock plate
assembly
removal" on
page
4-48.
Replace the upper
Problem solved.
printer engine card
assembly. Go to
Go to
"Upper
printer engine
card assembly
removal" on
page 4-90
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