Color> Toner Cartridge Detection Error - Lexmark C935 Service Manual

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5057-XXX
<Color> toner cartridge detection error
Step
1
Check the <color> toner cartridge for proper installation.
Is the above component properly installed?
2
Replace the <color> toner cartridge.
Does the error continue?
3
Check the sensor (RFID toner cartridge) for the <color>
toner cartridge for proper connection.
Is the above component properly connected?
4
Perform a POR.
Does the error remain when the power is turned off/on?
5
Perform a POR.
Does the error remain when the power is turned off/on
again?
Incorrect black toner cartridge error
Step
1
Check the black toner cartridge for correct specification
according to product make and model.
Is the correct specification black toner cartridge installed.
Incorrect <color> toner cartridge error
Step
1
Check the <color> toner cartridge for correct specification
according to product make and model.
Is the correct specification <color> toner cartridge installed.
2-52
Printer Service Manual
Check
Check
Check
Yes
Go to step 3.
Reinstall the
<color> toner
cartridge.
Got to step 3.
Problem solved.
Replace the
Replace the
sensor (RFID
connection.
toner cartridge).
Go to
"Sensor
(RFID toner
cartridge)
removal" on
page
4-117.
Replace the upper
Problem solved.
printer engine card
assembly.
Go to
"Upper
printer engine
card assembly
removal" on
page
4-90.
Replace the RIP
Problem solved.
card assembly.
Go to
"RIP card
assembly
removal" on
page
4-86.
Yes
Install a new
Reinstall the
correct
correct
specification black
specification black
toner cartridge.
toner cartridge.
Yes
Install a new
Reinstall the
correct
correct
specification
specification
<color> toner
<color> toner
cartridge.
cartridge.
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No

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