Hold; Mute - Avaya 4625SW User Manual

Adding a held call to the current call
1. Press the Conference (
The icon on the current line changes to the Soft Hold (
2. Press the Line/Feature button of the held call.
3. Press the Conference (
All parties are now connected.
Dropping the last person added to the call
Press the Drop (
The last party connected to the conference call is dropped from the call.

Hold

The Hold feature puts a call on hold until you retrieve it.
Placing a call on hold
Press the Hold (
The line's display area changes to white text with a dark blue background,
and the Hold (
Retrieving the held call
Press the Line/Feature button on which the call is being held, or press the
Hold (
The call is now active.

Mute

During an active call, the Mute feature prevents the party with whom you are speaking from
hearing you. You generally use this feature in conjunction with the Speaker, but you can hold an
off-line conversation at any time during a call.
Preventing the other person on the line from hearing you
1. Press the Mute (
The other party cannot hear you. The indicator next to the Mute button lights when Mute is
active.
2. To reinstate two-way conversation, press the Mute (
) button.
) button again.
) button.
) button.
) icon displays.
) button.
) button.
Call Handling Features
) icon.
) button again.
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