Audio - Panasonic KX-VC300 User Manual

Problem
The maximum bandwidth
changes during a video
conference call.
The computer or sub video
camera's video is not
displayed.
It takes a long time to display
a clear image when displaying
a still image from the sub
video camera.

Audio

Problem
The other party cannot hear
your voice.
Document Version 2013-09
•
The maximum bandwidth during a video conference call adjusts to that
of the party that has set the lowest bandwidth for the maximum
bandwidth setting among all participating parties.
→
If there is a problem with your communication lines, contact your dealer.
•
Cables or cords may not be connected properly.
→
Make sure all connections to the unit are correct (Page 78, Page 84).
On the Home screen, press [PC] or [Camera Sub] and then check the
computer's screen or sub video camera's image (Page 78, Page 84).
•
The computer's display resolution or refresh rate is incompatible with
the unit.
→
Set your computer's resolution and refresh rate to a setting compatible
with the unit (Page 78).
•
Sending a still image requires time. Packet loss is occurring.
→
Change the "Still image quality" setting to "HD" (Page 100).
•
The microphone cable is not properly connected.
→
Check that the microphone is properly connected to the unit (Page 22).
Perform self diagnosis, and check the performance of the microphones
that are connected to the unit (Page 109).
•
The microphone is muted.
→
Press [MIC Mute] on the remote control, or press the MIC Mute button
on the Boundary Microphone to unmute the microphone (Page 74).
•
"Default MIC Mute set" is set to "ON".
→
The microphones are muted at the start of a received video conference
call. Confirm the settings (Page 100).
•
The microphone is being obstructed.
→
During the video conference call, do not block the microphone with your
hand or other object.
•
You are too far from a microphone.
→
Speak close to a microphone.
•
More than 5 Digital Boundary Microphones are connected in cascade.
→
Connect no more than 4 Digital Boundary Microphones at a time.
•
A headset is connected.
→
When a headset is connected, audio input from Boundary Microphones
is disabled. To use the Boundary Microphones, disconnect the headset.
•
There may be a problem with your communication lines.
→
Contact your dealer.
Cause and Solution
Cause and Solution
Additional Information
User Manual 157